Real experiences from real diners Ratings and reviews can only be left by guests who have booked with TheFork.
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Rebecca C. • 1 review
16 November 2024
10/10
Beautiful building. Staff friendly, polite and professional. Food was excellent, nothing to dislike, would not change a thing. Would definitely go back and recommend to friends and family. Thank you for a lovely few hours.
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Jo F. • 33 reviews
26 May 2024
9/10
Pleasant service. Very good selection of food and plentiful. The hot savouries were especially tasty.
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Jo F. • 33 reviews
29 July 2023
10/10
Lovely afternoon tea. Very pleasant welcome. Food was served quickly with unlimited tea. Was not rushed at all. Food very fresh and tasty. Very pleasant surroundings so all in all a relaxed and enjoyable experience
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Sarah J. • 1 review
17 July 2023
6/10
Food and service good but didn’t have the full range of teas and the cream with the scones wasn’t clotted cream
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Joan F. • 2 reviews
16 July 2023
9/10
Lovely venue, staff were attentive and nothing was too much trouble. Tea/coffee was on refillable, lovely. We did not feel hurried, the afternoon tea was fabulous and good value.
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Scotty C. • 1 review
24 June 2023
6.5/10
We had a booking at 1400 for four, we were rudly dealt with by a lady in dark grey shirt very abrupt. We sat at table for 25mins before any interaction
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Emily K. • 1 review
20 June 2023
6.5/10
Afternoon tea nice and setting was lovely.
Would have been nice for the afternoon tea to been explained for what everything was or a menu printed so you knew what you were getting. A bit chocolate heavy on the cakes 3 of the 5 were chocolate. Would have been nice to have a savoury scone/sausage roll rather than 5 sweet cakes and a sweet scone.
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Emma G. • 1 review
11 June 2023
10/10
Amazing setting and wonderful food. The waitress that looked after us was so helpful and kind and nothing was too much trouble. I would definitely recommend to my friends and family to go to Dunston Hall.
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Andrew H. • 1 review
9 June 2023
6.5/10
Can't fault friendly staff. Setting lovely building, The sandwiches were OK, nothing special.
Scone and cream/jam lovely
Desserts looked good but just sickly, sweet with no flavour.
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Louisa-Jane G. • 1 review
28 May 2023
10/10
We went to Dunston Hall for afternoon tea and found both the food and service to be excellent.
There was no signage to the restaurant from the forecourt so had to through reception, otherwise I can most definitely recommend.
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Anisah L. • 1 review
25 May 2023
3/10
Disappointed with the afternoon tea today.
I had made the reservation beforehand and when I arrived I got told that there was no reservation even though I had it confirmed on email.
Service was not good as they hadn’t prepared the afternoon tea. Not worth the money in my opinion.
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Debbie Barnes B. • 1 review
19 May 2023
5/10
Love Dunston Hall but £25 each for an afternoon tea that was very disappointing was a bit much.
The cakes and the sandwiches were quite dry.
When the member of staff came back from her break she actually sprayed her deodorant on in front of us.
Won’t be having another afternoon tea
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Sarah P. • 1 review
20 May 2023
6/10
I filled in dietary requirements when booking but the venue had no idea about them being included and then couldn't cater for us fully. The dietary requirements were not complicated.
We then wanted to sit outside, as it was a beautiful day, but were abruptly told that wasn't possible.
Service was poor but overall the food was OK.
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Kathryn E. • 1 review
17 May 2023
9/10
The cakes are lovely. Yummy! Sandwiches are nice & soft. We enjoyed ourselves very much. We will come there again in the future. We will tell our friends & family.
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Claire B. • 1 review
5 May 2023
8/10
Lovely elegant building, well kept. Toilets could do with an upgrade to suit the other surrounding areas.
Afternoon tea was nice but felt a little over priced as cakes were bought in and not home made. Nicely presented, clean and well kept.
Overall a nice experience.
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Carole P. • 1 review
21 April 2023
10/10
Staff were very helpful and attentive. Catered well for our allergies and needs. Food was delicious, and lots of it, there were sandwiches (we had an egg mayo, minted lamb, cheese & pickle and ham & mustard each), many mini cakes (each had a carrot cake, Battenberg, Victoria sponge, lemon cake & chocolate cake) and a fruit scone each which was served with butter and clotted cream and a delicious jam too. The room was well laid out with plenty of space between tables, with a very relaxed feeling. Well worth the money.
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Glen A. • 1 review
12 April 2023
7.5/10
The staff were very professional and friendly, and the setting was very beautiful.
If there was anything that needed improvement, then it was perhaps the quality of the cakes could be a bit better.
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Martyn J. • 1 review
7 April 2023
3/10
There was no sense of order to the afternoon tea. I was unable to find a menu ahead of time and when arriving the food was just brought out to us with no question of whether either of us had any allergies. I assumed there was three afternoon tea choices, but we offered anything and had to eventually ask for a wine menu. The food itself wasn’t up to much and neither was the service. A very disappointing afternoon tea and made us cancel our evening meal in the restaurant for the next evening. A 4 out of 5 hygiene rating wasn’t the most convincing either, considering the nature of the hotel. Worst afternoon tea I’ve ever had.
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Pam G. • 1 review
7 April 2023
8/10
The sandwiches were fresh and tasty, cakes were moist and a lovely variety, but the much looked forward to Scone was disappointing, very hard, dense and crispy, feels like it came out of the freezer and microwaved, if that improves with a soft, crumbly fresh scone, it would have been 100%!!
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Jade R. • 1 review
1 April 2023
9.5/10
Food was lovely cake selection brilliant but could have done with a couple more sandwiches and the back ground music didn't really match the setting but that's being picky