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Reviews - Afternoon Tea at Dunston Hall

Reviews

9.4
of 10

Excellent
64 reviews
Ambience
9.1
Food
9.1
Service
10.0
Real experiences from real diners
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  • Rebecca C.1 review

    16 November 2024

    10/10

    Beautiful building. Staff friendly, polite and professional. Food was excellent, nothing to dislike, would not change a thing. Would definitely go back and recommend to friends and family. Thank you for a lovely few hours.

  • Jo F.32 reviews

    26 May 2024

    9/10

    Pleasant service. Very good selection of food and plentiful. The hot savouries were especially tasty.

  • Jo F.32 reviews

    29 July 2023

    10/10

    Lovely afternoon tea. Very pleasant welcome. Food was served quickly with unlimited tea. Was not rushed at all. Food very fresh and tasty. Very pleasant surroundings so all in all a relaxed and enjoyable experience

  • Sarah J.1 review

    17 July 2023

    6/10

    Food and service good but didn’t have the full range of teas and the cream with the scones wasn’t clotted cream

  • Joan F.2 reviews

    16 July 2023

    9/10

    Lovely venue, staff were attentive and nothing was too much trouble. Tea/coffee was on refillable, lovely. We did not feel hurried, the afternoon tea was fabulous and good value.

  • Scotty C.1 review

    24 June 2023

    6.5/10

    We had a booking at 1400 for four, we were rudly dealt with by a lady in dark grey shirt very abrupt. We sat at table for 25mins before any interaction

  • Emily K.1 review

    20 June 2023

    6.5/10

    Afternoon tea nice and setting was lovely. Would have been nice for the afternoon tea to been explained for what everything was or a menu printed so you knew what you were getting. A bit chocolate heavy on the cakes 3 of the 5 were chocolate. Would have been nice to have a savoury scone/sausage roll rather than 5 sweet cakes and a sweet scone.

  • Emma G.1 review

    11 June 2023

    10/10

    Amazing setting and wonderful food. The waitress that looked after us was so helpful and kind and nothing was too much trouble. I would definitely recommend to my friends and family to go to Dunston Hall.

  • Andrew H.1 review

    9 June 2023

    6.5/10

    Can't fault friendly staff. Setting lovely building, The sandwiches were OK, nothing special. Scone and cream/jam lovely Desserts looked good but just sickly, sweet with no flavour.

  • Louisa-Jane G.1 review

    28 May 2023

    10/10

    We went to Dunston Hall for afternoon tea and found both the food and service to be excellent. There was no signage to the restaurant from the forecourt so had to through reception, otherwise I can most definitely recommend.

  • Anisah L.1 review

    25 May 2023

    3/10

    Disappointed with the afternoon tea today. I had made the reservation beforehand and when I arrived I got told that there was no reservation even though I had it confirmed on email. Service was not good as they hadn’t prepared the afternoon tea. Not worth the money in my opinion.

  • Debbie Barnes B.1 review

    19 May 2023

    5/10

    Love Dunston Hall but £25 each for an afternoon tea that was very disappointing was a bit much. The cakes and the sandwiches were quite dry. When the member of staff came back from her break she actually sprayed her deodorant on in front of us. Won’t be having another afternoon tea

  • Sarah P.1 review

    20 May 2023

    6/10

    I filled in dietary requirements when booking but the venue had no idea about them being included and then couldn't cater for us fully. The dietary requirements were not complicated. We then wanted to sit outside, as it was a beautiful day, but were abruptly told that wasn't possible. Service was poor but overall the food was OK.

  • Kathryn E.1 review

    17 May 2023

    9/10

    The cakes are lovely. Yummy! Sandwiches are nice & soft. We enjoyed ourselves very much. We will come there again in the future. We will tell our friends & family.

  • Claire B.1 review

    5 May 2023

    8/10

    Lovely elegant building, well kept. Toilets could do with an upgrade to suit the other surrounding areas. Afternoon tea was nice but felt a little over priced as cakes were bought in and not home made. Nicely presented, clean and well kept. Overall a nice experience.

  • Carole P.1 review

    21 April 2023

    10/10

    Staff were very helpful and attentive. Catered well for our allergies and needs. Food was delicious, and lots of it, there were sandwiches (we had an egg mayo, minted lamb, cheese & pickle and ham & mustard each), many mini cakes (each had a carrot cake, Battenberg, Victoria sponge, lemon cake & chocolate cake) and a fruit scone each which was served with butter and clotted cream and a delicious jam too. The room was well laid out with plenty of space between tables, with a very relaxed feeling. Well worth the money.

  • Glen A.1 review

    12 April 2023

    7.5/10

    The staff were very professional and friendly, and the setting was very beautiful. If there was anything that needed improvement, then it was perhaps the quality of the cakes could be a bit better.

  • Martyn J.1 review

    7 April 2023

    3/10

    There was no sense of order to the afternoon tea. I was unable to find a menu ahead of time and when arriving the food was just brought out to us with no question of whether either of us had any allergies. I assumed there was three afternoon tea choices, but we offered anything and had to eventually ask for a wine menu. The food itself wasn’t up to much and neither was the service. A very disappointing afternoon tea and made us cancel our evening meal in the restaurant for the next evening. A 4 out of 5 hygiene rating wasn’t the most convincing either, considering the nature of the hotel. Worst afternoon tea I’ve ever had.

  • Pam G.1 review

    7 April 2023

    8/10

    The sandwiches were fresh and tasty, cakes were moist and a lovely variety, but the much looked forward to Scone was disappointing, very hard, dense and crispy, feels like it came out of the freezer and microwaved, if that improves with a soft, crumbly fresh scone, it would have been 100%!!

  • Jade R.1 review

    1 April 2023

    9.5/10

    Food was lovely cake selection brilliant but could have done with a couple more sandwiches and the back ground music didn't really match the setting but that's being picky

  • Lisa W.1 review

    29 March 2023

    6.5/10

    The staff were very good at accommodating the dietary requirements they we had - gluten free and dairy free for afternoon tea. It was slightly disappointing that there were no gluten free scones despite pre booking the afternoon tea. This did not make the the gluten free value for money.

  • Erika K.1 review

    26 March 2023

    4/10

    Service was poor. Couldn’t organise anything. Sandwiches were lovely but the cakes on the afternoon tea were still frozen!

  • Mollie D.2 reviews

    19 March 2023

    6/10

    Staff friendly and beautiful building. Went for afternoon tea for mothers day and wasn’t cheap, however we were disappointed with the cakes as they seemed to be bought in. Not homemade. Tea lovely though and comfy chairs etc. Toilets need refurb though and not the cleanest.

  • Lianne C.1 review

    12 March 2023

    4.5/10

    Salmon was grey, cakes were sickly with very stodgy scone that fell apart as soon as you touched it, chocolate cake had droplet marks from some fort of fluid on them..just overall inedible, coffee was also terrible all round at the hotel. Definitely won’t be coming back, waste of £50, deffo not worth the price

  • Jerry W.1 review

    5 March 2023

    8.5/10

    Lovely environment for afternoon tea. Service very good. Will return in warmer weather to take advantage of the lovely terrace and gardens.

  • Tristan S.1 review

    2 March 2023

    6/10

    I have been to Dunston Hall a few times. This time there seemed less interest from the staff, and the scones were stale. The afternoon tea felt cheap compared to previous times. The waitress made a point of telling us that the cup of tea was not included in the afternoon tea, rather than checking that we were ok with it being added on - which we'd have been happy to do.

  • Tristan D.1 review

    25 February 2023

    8.5/10

    Great service

  • Regan S.1 review

    14 February 2023

    8.5/10

    Staff were very accommodating

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