Salmin A. • 1 review
3 November 2024
10/10Lovely place for an afternoon tea, friendly staff!
Mell J. • 1 review
13 July 2024
8/10Lovley hotel , surroundings & service just the food was disappointing .. sandwhiches very bland in taste & the best was the cheese & chutney .. scones were quiet full of soda & so we never even managed 1 each & we can usually eat 2. Variety of sandwhiches & taste I would expect better for the price . Champagne I can’t fault .
Darien H. • 1 review
23 December 2023
10/10Juan and abdul were excellent, extremely personable, very warm, welcoming, very accommodating!
Heather M. • 1 review
7 July 2023
9.5/10Great food, catered well for 2 coeliacs. Beautiful setting. Although let down by not providing containers for doggy bag to take home. Take your own with you. Definitely go again
Helena R. • 1 review
29 June 2023
10/10Lovely afternoon tea. Only problem was that the hotel doesn't give you a box to take any leftover cakes home so bring a small tupperware if you think you might not eat everything!
Lynda W. • 1 review
11 May 2023
6.5/10We were the only people in the "orchard room" which felt odd, but would not have been quite so bad if we had not been seated at the far end of the room, beside what seemed to be used as a cut-through passageway with staff constantly coming and going throughout! When we arrived for our booking, the Asian gentleman who showed us to our table and asked what tea we would like seemed quite "grumpy" and a bit put our that we were there, but that may have just been our impression.
Leticia B. • 1 review
19 February 2023
4/10The desserts were not good - poor quality and taste. The fingers sandwiches were basic with basic ingredients. The scones though were great. In a nutshell, not worth the price AT ALL (and in the end they add a 12% fee for the service). It's a tourist trap unfortunately.
andrew r. • 1 review
15 January 2023
10/10The service and food was impeccable. Our waiter Alson, was fantastic and very attentive. A lovely atmosphere and absolutely first class. Would definitely go again
Su H. • 1 review
23 December 2022
10/10This lovely afternoon tea venue was fabulous and the service very good. Beautiful food and generous portions. I took Mum there for a Christmas treat. Thank you to the Orchard Room!
Amanda C. • 1 review
23 December 2022
9.5/10Excellent experience at The Conrad’s afternoon tea. The atmosphere was very nice and relaxing, with beautiful Christmas decorations. The food and tea were delicious.
Samantha P. • 7 reviews
10 December 2022
5/10Having enjoyed afternoon tea here before I felt disappointed by the lack of music, service and quality of the sandwiches.
Donna G. • 1 review
2 December 2022
8.5/10I had booked afternoon tea at The Orchard Room for a birthday celebration. The food was amazing but unfortunately the service was very slow. I had booked the table for 15.30 and we were not seated until 15.50. We then had to wait until 16.30 for our food.
Richard H. • 1 review
26 November 2022
10/10Being visiting Americans who are not accustomed to the rituals of the English high tea, we had nothing with which to compare this experience. That being said, we had a thoroughly delightful time…the food was delicious, the service impecable, and the atmosphere most conducive to relaxation.
Nalina P. • 1 review
17 September 2022
10/10Excellent Afternoon Tea and service. We really enjoyed ourselves and will be back again. The vegetarian menu was superb. The scones and pastries were so good.
Anne-Claire M. • 28 reviews
19 August 2022
10/10We had a fantastic time for our afternoon team . The room is really nice, the food was really good and the staff very nice and attentive. We will be back.
Yayoi H. • 1 review
23 July 2022
4/10If you look for traditional English afternoon tea, sorry to say but this is not a place. For the choice of English black tea, they have only 2 blended tea and earl gray, nothing else like Assam, Darjeeling, Seillon tea
Patricia T. • 1 review
18 June 2022
10/10Being our last day in London, we thoroughly enjoyed our afternoon tea. The room was beautiful and the ambience was just what we were anticipating. The waiter was very nice, personable and anticipated our every need. It was just a great experience
Tara K. • 1 review
17 June 2022
8.5/10Lovely setting - The Orchard Foom is floral-themed and very pretty. We were the only ones (Friday afternoon) so we had a lovely, peaceful atmosphere. Food was lovely - one of us was gluten free and vegetarian. The fillings were lovely and the sweets too.
Nicola C. • 1 review
2 June 2022
6.5/10Food was delicious and the staff were lovely, but the service wasn’t great. It was as if they were short staffed because we waited for almost 20 minutes to order a drink
Pär J. • 1 review
1 May 2022
9/10The sandwiches were excellent with the ham & cheddar and the cucumber & mint standing out. I also enjoyed the scones. Among the cakes the marmalade one was very good indeed. The outstanding thing however was the selection of teas and the very knowledgeble waitresses. Topp quality service without being overbearing.
Laura M. • 3 reviews
23 April 2022
10/10Fabulous- perfect time
Samantha T. • 4 reviews
27 March 2022
7.5/10Lovely food and staff but super slow and disorganide :( Was better a few years ago when limitless champagne and introduction to teas.. ..
Susanne B. • 1 review
27 March 2022
9.5/10We had a really super afternoon and I would highly recommend the experience The food and service were excellent The only shame was to be told at the end that we couldn’t take the remaining cakes away. It was handled nicely but a little disappointing- my suggestion is to take your own takeaway box
Melanie S. • 1 review
9 October 2021
7.5/10Really good value champagne afternoon tea at the Conrad St.James. Plenty of sandwiches and some little tartlets, which were delicious, warm scones, and a good selection of cakes. Happy to refill the tea too. Difficult to finish it all! Only slight criticism was the music was on a loop and the same song was being repeated over and over!
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