Aloft Hotel and Eastside Rooms

Reg G. • 1 review

18 November 2023

8/10

Restaurant very good atmosphere and service, my partner had the burger which was very good but unfortunately I had the haddock and it was below par thus 3/5 for the food.

LikeReport

Fiona G. • 1 review

11 October 2023

6.5/10

Took almost 2 hours to get a main course and a coffee. Completely by the staff and had to try to catch their attention to get anything moved forward. Nice enough when you did engage them, but felt I was sitting on a ghost table

LikeReport

Sophia R. • 1 review

20 July 2023

9/10

Lipiya was beyond incredible and so helpful during our stay! Food was nice, desserts yummy! Nice and clean.

LikeReport

Jo D. • 1 review

26 April 2023

9/10

A lovely vibrant restaurant with a great atmosphere. The menu has lots to choose from, buttermilk chicken burger and steak were delicious. Staff were friendly and attentive.

LikeReport

Emma W. • 1 review

14 February 2023

10/10

The staff were amazing and friendly and I got the neon booth I wanted. Food and cocktails excellent and very good prices. I loved it, a hidden gem in Birmingham

LikeReport

Chloe K. • 1 review

3 December 2022

10/10

Lovely restaurant, extremely good service especially catering to allergies, special mention to Deborah she was lovely and very attentive. Would definitely recommend

LikeReport

Karren W. • 1 review

19 November 2022

9/10

A lovely place, nice food, staff couldn't do enough for us and made our visit a great experience! Will visit sgain without hesitation when in the area!

LikeReport

Andrew j. • 1 review

2 September 2022

9/10

This is a really nice restaurant. The food was very good, the service superb with nothing being too much trouble. Good value for money in lovely surroundings.

LikeReport

Mark H. • 1 review

14 May 2022

4.5/10

Staff were very friendly and polite but service overall was very slow (1hr wait for 3 pizzas and a burger) with only 8 other diners in the whole place). Menu very limited although food was very nice. Ice cream was very cheap and tasteless. Prices reasonable. Nice decor. Wish we'd gone elsewhere though as it was as a birthday meal and they were unable to do anything special, zero ambiance being empty.

LikeReport

Jasmin P. • 1 review

11 April 2022

10/10

We stayed at this hotel for 2 nights and had dinner included. Food was delicious and service was great. The second night was my birthday and they set us up a really nice table. I couldn’t eat my food so they very kindly wrapped it up to go.

LikeReport

Asha S. • 1 review

12 March 2022

10/10

Fantastic hotel, welcoming staff and food was amazing would definitely come again and recommend, double room had two double beds lots of space and fab decor

LikeReport

Rodney W. • 4 reviews

11 March 2022

10/10

Fabulous restaurant been a few times will definitely go back

LikeReport

Joanna b. • 1 review

27 February 2022

4.5/10

Lovely clean, modern restaurant. Limited vegetarian options throughout. Unfortunately the service really let it down, Unbelievably slow on all courses. We were refused desert because the kitchen had closed, but we had been waiting for over 40 mins for our mains to be cleared. Emily was amazing and friendly and rectified the restaurant/waiters mistakes.

LikeReport

Tracey S. • 1 review

25 February 2022

8.5/10

We was surprised at how nice the food was. The halloumi and falafel bowl was particularly nice. We had really good service up until Desserts. The table of 6 next to us ordered their desserts after us and received them within 5 minutes. We waited 40 minutes for 2 desserts.

See photo

LikeReport

Godwin O. • 1 review

15 February 2022

9.5/10

We were already guests at the hotel, although had not booked a table at the restaurant until later. The staff were nice professional in their conduct and polite too. Quality of service and food was excellent. Would definitely visit again.

LikeReport

Jodie Y. • 1 review

14 February 2022

5.5/10

Nice restaurant Wasn’t offered the Prosecco that should of been on our deal I don’t like Prosecco anyway but would of had a free soft drink if offered

LikeReport

Miss Artelca Pearl S. • 2 reviews

12 February 2022

7/10

The waiting staff was very attentive, the menu is very minimal and only veg pizza is a vegd9or vegan option no fish dishes available,you will lose customers if you can only eat the same meal every day for the time you spend here customer team helpful and beautiful hotel but need to up their game in the restaurant especially the menu the soup was delightful and the Katsu chicken and curry sauce was too but please add much more curry sauce, saw alot of reviews complain about the same thing

LikeReport

Rachael M. • 1 review

11 February 2022

4.5/10

Not very good experience. Waited ages for the mains and desserts . Hardly any selection of wines, all out of stock. The steak looked like something that goes in a baguette rather than a steak meal . My Eaton mess that accompanied the lemon pie consisted of 2 raspberries and no meringue or cream! All out of stock . Felt sorry for the waitresses that were dealing with all the complaints. I could understand waiting for a a meal if the restaurant was busy but it wasn’t. The whole meal took 2 and half hours! The manager was very apologetic and understanding , I think everyone who was in the restaurant put a complaint in, as they had the same problems. On the positive side , the breakfast in the morning was lovely and great selection, and great service.

LikeReport

Miss Artelca Pearl S. • 2 reviews

11 February 2022

8.5/10

The server was a delightful friendly young man and very attentive, the starter was delicious, very nice soup and the main also lovely, asked for more curry sauce which took a little time to receive because food was getting cold but it came and warmed up the meal a little. The staff are very helpful and very attentive.

LikeReport

Parisa A. • 1 review

27 January 2022

10/10

It was a really beautiful restaurant. The staff were really welcoming the food was really tasty. It was really good value for money and great service.

LikeReport