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We were seated immediately friendly host who explained that food needed to be ordered via mobile app, although you could order through a server if you needed to. Food arrived pretty quickly very basic menu with little variety from either pizza or burgers but the food arrived hot and was pretty reasonable! We spoke to a few different servers and they were all really helpful! I think I would defiantly eat there again but will wait until the Buffett is up and running again!
Very disappointed in Alton towers resort. Zero social distancing and it was not inforced by staff either, everyone was carrying on as normal. No one wearing masks, and too many people packed in to be able to try and socially distance from the non-mask wearers
Hardly any of the advertised food On the menu was available. The food that was available was pretty dry and tasteless - my carrots were dry and shrivelled. We were charged £20 per adult and £10 per child - really poor value for this price. For £60 we could have had a nice meal somewhere with good quality food,
I felt really rushed by the person serving me, no time to make decisions or to look to see what was in the dishes.
The restaurant was diss organised and messy , the queing was so long and we were asked to wait before goinf back its not layed out properly and you want different plates for starters etc , the food its self was horrendous luke warm and tasteless, the deserts were mass produced rubbish and the price for the food was ridiculous for what we got . Definitely needs a huge over haul just not good enough !
Lovely food, reasonably priced for all you can eat buffet. Nice atmosphere & attentive, friendly staff. I would recommend and also return to this restaurant.
We ate here for dinner and breakfast. Both meals were sub standard. Everything was luke warm in the serving stations even though they were full, so it wasn't like it was the last food left there! I don't know how you can manage to get something so wrong! Again breakfast was hardly warm and sub standard, had we had breakfast first I do t think we'd have risked dinner. It was never brilliant in the past but it was better than it was on this visit. Very disappointing! Staff were slow to clear tables through out the resort!
Very lovely buffet breakfast with cereal, cooked breakfast items and pastries. Delicious and plenty of food
Food was generally good quality. With cooked breakfast and cereals available. Somehow (bearing in mind the number of children there) they ran out of tomato sauce. No fruit of any kind available.
Food was very good at breakfast and quick to clear plates away , could do with more choice for evening food,
Very good choice of mains and dessert but lacking in starters. Food could be warmer but taste and standard good. Floor sticky and spillages not always cleaned up- we witnessed a diner slip and fall and injure her knee! Good value for money.
The food was bland , the tables not cleaned ,when I asked for it to be wiped down the food was swept off the table onto the floor
The food was very varied so great for children, including Chinese, Mexican and Indian food, as well as a pizza and pasta option and quite tasty. There was also a carvery style option. The meat wasn’t slices, just a 1” thick piece hacked off! It was over done. The potatoes were greasy as were the chips. They also included salad and 3 hot vegetarian options, which was great. It was cafeteria style, the tables were over wet from cleaning and the chairs felt sticky and needed a good clean. Considering the varying options the food was fine for one night and value for money. It’s not somewhere you would go for a nice meal.
Very nice food plenty of choice we all enjoyed it
Great Customer service. Good food.
Full cooked buffet breakfast, cereal section, fruit, yogurts, breads, pastries, coffee machines and juice :) everything you could want really from a breakfast and all help yourself to as much as you like!, seated quickly and set us up for the day :) great theming within the restaurant and easy to book through book a table :)
had breakfast . choice was limited . no black pudding . limited veggie or vegan options .only scrambled egg no fried or poached. scrambles egg was bland . no butter only margerine .
Food was really good, but could have done with a bit more selection (more like a premier inn breakfast)
an Expensive breakfast and Very cheap generic food. Bacon eggs sausages beans hash browns and children’s cereal was the choice. The pastry was barely identifiable or edible. The best thing about it was the coffee and that was at best average
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