Amano Rooftop Bar London

Isabel D. • 2 reviews

5 August 2024

8/10

Good food and cool view

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Paul B. • 1 review

3 September 2024

4/10

Slow service, small portions, overpriced food, had to ask twice for our 30% discount to be applied, uncomfortable seats, overly loud speakers next to us that they didn’t turn down despite us asking, no rooftop view from our table. Avoid.

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Amano Rooftop Bar London • Owner

Dear Paul, Thank you for your honest feedback. We sincerely apologize for the slow service you experienced and regret that we fell short of your expectations on this occasion. Regarding pricing, we regularly review our menu to ensure it aligns with the Covent Garden area, but we appreciate your input. We’re also sorry the volume was uncomfortable, and we'll certainly take that into consideration moving forward. We value your feedback and hope you will give us another chance to provide a better experience. Best, AMANO Rooftop Team

Lexie C. • 1 review

3 August 2024

6/10

Music was extremely loud. Staff weren't very friendly.

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Amano Rooftop Bar London • Owner

Dear Lexie, Thank you for sharing your experience with us. We apologize if we fell short on this occasion, as we pride ourselves on providing excellent customer service. We host DJs on the weekends to create a vibrant ambiance, but we will definitely take the music's volume into account. We hope you'll give us another chance to provide a better experience in the future. Your feedback is important, and we’ll work on these areas to improve. Best, AMANO Rooftop Team

Daniel G. • 1 review

1 August 2024

9/10

Me & my partner have been here before & enjoyed. Tonight we sat under the canopy due to rain & really enjoyed our evening. We had food drinks & all was good. It’s a bit pricey. & if any changes should be mad I would suggest that when you get seated , that a member of staff should be a lot quicker tending to your table & be a lot more happier. We will return.

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Amano Rooftop Bar London • Owner

Hello Daniel, Thank you for your review! We’re delighted to hear that you and your partner enjoyed your evening under the terrace despite the rainfall and enjoyed your food and drinks. We value your feedback about the service speed and will work on ensuring quicker attention from our staff to enhance your experience with us. We look forward to welcoming you back soon!

Emily P. • 1 review

22 June 2024

6/10

I booked a table a week ago expecting to be outside since it's a rooftop bar and when I got there I was told that I booked on fork instead of open table so I wasn't outside!?! What? How was I supposed to know that. Luckily the hostess sat us outside after 2h. Then as we were enjoying outside, my friend picked up her drink and the glass bottom fell off and her drink went everywhere, all over her silk skirt. And the staff were not very apologetic as they said it happens all the time and we were lucky she didn't cut herself. Not very professional. And then they did replace the broken drink but didn't offer to pay for the round until pressed. The poor waiter was very sweet but the management shouldn't have been so dismissive - I'm very disappointed.

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Amano Rooftop Bar London • Owner

Dear Emily, We're sorry to hear about your experience and the incident. We understand how frustrating it must have been for your guest. While we are a rooftop bar, we have both indoor and outdoor areas. Booking via The Fork does not allow you to choose a specific table allocation (inside or outside). However, you can contact us directly or add a note on your booking requesting outdoor seating. We apologize for the incident with the glass and any distress it caused. We regret that our staff's response was not up to standard. Please feel free to contact us directly as we would like to investigate this further. Thank you for your feedback, and we hope you'll give us another chance to provide a better experience. Best, AMANO Rooftop Team

Zoe G. • 1 review

21 June 2024

2/10

Nice views but the service is bad. Purposely booked a table for 3 and they squashed us onto a table only meant for 2 people, plus the table wasn’t ready for us as in it only had 2 chairs. Due to this only stayed for 1 drink and then went somewhere else.

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Amano Rooftop Bar London • Owner

Dear Zoe, We're sorry to hear about your experience. We apologize if the table was not ready for 3 guests upon arrival. We strive to provide excellent service and we are sorry if we fell short on this occasion. Thank you for bringing this to our attention, and we hope you'll give us another chance to serve you better. Best, AMANO Rooftop Team

Jiaqi C. • 2 reviews

8 June 2024

8.5/10

Great views and good service. Music was a little loud, but overall a nice sunset spent on the terrace.

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Amano Rooftop Bar London • Owner

Dear Jiaqi, Thank you for taking the time to leave us a review. We're happy to hear that you enjoyed the views and our service. We apologize if the music was a bit loud. We're glad you had a nice sunset on the terrace and hope to welcome you back soon! Best, AMANO Rooftop Team

Karen D. • 1 review

30 April 2024

9/10

We didn’t eat in the restaurant but did have a booking in Ameno rooftop bar. We arrived earlier than 4 and was told we could wait in foyer? Which was very warm , so we left and came back. Service was spot on and view was lovely and staff were also discreet but attentive at the same time. I do think if weather is nice the bar is missing a trip financially with only being open from 4… but we two ladies had a fab time

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Amano Rooftop Bar London • Owner

Dear Karen, Thank you for sharing your experience at our Amano Rooftop Bar! We're glad to hear that you found the service spot on and enjoyed the lovely view. Your feedback about the opening hours is duly noted, and we'll certainly take it into consideration for future improvements. We're delighted that despite the wait, you and your friend had a fabulous time with us. We look forward to welcoming you back soon! Best, Amano Rooftop Team

Nyan San L. • 7 reviews

2 April 2024

6.5/10

A nice rooftop bar and staff are all nice and helpful. But the quality of the drinks are just not good. We were charged £12 for a virgin mojito which was extremely sour. Haven’t tried the alcoholic drinks yet but most likely won’t be returning.

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Maria L. • 2 reviews

27 January 2024

10/10

The place is beautiful, I loved the music….The people that work the are very friendly specially Ivan.

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Louise M. • 1 review

30 December 2023

10/10

Rooftop bar with a wonderful view just on the edge of Covent Garden. A real find. We loved it and will come back soon

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Tassiann W. • 1 review

29 December 2023

7/10

Beautiful rooftop as expected.. nice outdoor space, view ruined a little by xmas decor but a good view of london eye towards end of rooftop.. would be lush in summertime. But cold outside even with heaters in winter, so layer up. Fair priced drinks for the venue, didn't get to try any food

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