Big Easy Stratford

Katarzyna S. • 1 review

23 August 2024

10/10

The service and staff are very friendly and attentive, we got seethed very quickly and drinks were served very quickly, food was delicious and we were very pleased, will definitely visit again soon

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Tony H. • 4 reviews

9 August 2024

10/10

Great lobster rolls and live music.

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Mark A. • 19 reviews

12 July 2024

5/10

Chicken wings dry

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Donna L. • 1 review

2 April 2024

7/10

Service was great to start with but as the restaurant got busier the server was nowhere to be seen & our wine didn't arrive for ages & I had almost eaten my main course without any drink to wash it down so was not happy with that at all. Bit disappointed to be honest.

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Agnes F. • 57 reviews

1 April 2024

9/10

I was there at 2.45pm which means I was on time. However my order was not taken until 3.20pm. The only waitress serving the corner facing Cafe Concerto was not welcoming nor keen to take food order. This was however rectified by the manager on duty. Food was good as usual but the service was appalling to say the least - cold, extremely slow and literally "no service" as I went to the bar area to ask for my bill so that I can cut short the wait. The manager did try to rectify the situation but he is one person. He will need to have a good team of servers if Big Easy Straford is ever going to improve the service. All in all, I was there firstly for the food which I cannot fault at all.

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winston h. • 2 reviews

24 January 2024

9.5/10

Great choice of foods. Supervisor was accommodating to our needs. Brilliant customer service by her this evening. Recommended. Will be back.

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Cynthia L. • 1 review

14 January 2024

10/10

Great Ambiance, Great Food, Staff very welcoming.

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Vicky X. • 3 reviews

3 December 2023

5/10

Lobster was go off, disappointed. The service was good, but definitely not gonna go again

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Agnes F. • 57 reviews

6 October 2023

9/10

Had the lunch deal. Mussels were delicious. Everything was cooked fresh and monitored was good. Value for money.

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jennyfer g. • 2 reviews

9 August 2023

8.5/10

We enjoyed the unlimited or 40pieces chicken wings! It’s delicious and worth the price ????????

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Lucy O. • 1 review

15 July 2023

6/10

Once seated no one came to take our order, we had to find someone after 30 minutes of waiting. We took a chance after reading the negative reviews but it was slow/poor service. They are understaffed and undertrained.

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Geoffrey B. • 4 reviews

25 June 2023

9.5/10

We lunched at Big Easy on both days of the London Series Baseball at the Olympic Stadium. Obviously super busy but on both occasions we were teated admirably and efficiently. The food was pretty good and the BBQ chicken excellent. See y’all again next year ! GB JK and JH

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Vickie Y. • 1 review

30 May 2023

6/10

Food was ok, but for the prices I expected more. Service was painfully slow despite not appearing particularly busy

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Emiliano R. • 29 reviews

29 May 2023

9/10

Food was good and authentic (in the sense of what you'd get in a decent similar chain in the US), decent portions and tasty. Live music (blues) an unexpected plus, at just the right level. It was a bit understaffed, with a bit of a wait making it harder than it should be to order new drinks, for example, this is in stark contrast to what you'd get in the US so you notice more, but overall definitely a good experience and we will be back.

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Savvas N. • 25 reviews

14 February 2023

8/10

Went there for the unlimited shrimp Tuesdays. Food was good and portions were decent. We were informed from the beginning that portions would get smaller with each reload. I had the shrimp boil and my partner the fried shrimps. My dish portion wise was similar with each reload however the amount of baby potatoes was increasing and the shrimps and sausages decreasing with each reload. Third reload was mostly potatoes with 2 shrimps and 3 pieces of sausage. My partner's dish initially was 8 shrimps and a portion of fries and on the next reload they brought only 4 shrimps and no fries. We had to ask for the fries. Quality of food was good.

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Divakaran D. • 1 review

14 February 2023

3.5/10

Really poor lobster in a bun turns out to be crayfish swimming in may in toast disgusting

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Rasheed E. • 2 reviews

4 February 2023

10/10

10 out of 10. Excellent service. Will be back. The staff was amazing an

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Rita S. • 1 review

24 January 2023

7.5/10

The food was good,fresh and tasty. Really, great weekdays offer. The environment was a bit too cold and too loud, as the place wasn't busy. Some of the staff could improve their customer service skills.

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Charmaine F. • 2 reviews

20 January 2023

3.5/10

Where do I start? On arrival, we were directed to our table - we arrived early and lots of tables were free. I went to sit down only to find my chair back was utterly broken so I told the attendant who was apologetic and proceeded to find a new chair; however, her supervisor " Christina" told her no, I couldn't have a different chair from an empty table, they were taken by bookings, I said, I was a booking and currently there, she didn't care and was completely unprofessional and should be reprimanded. Our younger assistant solved the issue. When the food arrived, it was burnt, cold and unedible. Personally, I prefer Burger& Lobster as a restaurant chain, Big Easy has gone to the dogs and is a waste of money - at £145.00 the whole experience was atrocious and will not be repeated. Take heed, you will not be impressed with the experience—management you need to start, with CHRISTINA AND THEN EVERYTHING ELSE.

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Clara D. • 2 reviews

23 December 2022

10/10

Beautiful food, amazing friendly fast service and very good atmosphere. Greeted with a very warm reception on arrival which started off our lunch meal with a massive positive vibe

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