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Food
Service
Ambience
9-10
7-8
5-6
3-4
1-2
What diners said about this restaurant:
john k. • 4 reviews
25 September 2024
10/10Same as it was 30+ years ago. High standards and great memories
Christopher K. • 1 review
18 September 2024
8/10Food good. Atmosphere good. Busy and service a bit slow.
Alex D. • 1 review
21 August 2024
2.5/10Very expensive for lack lustre small portions. Not how I remember Boltons
MR ALEXANDER D. • 1 review
25 June 2024
8/10Waiting services were absolutely perfetto but the place needs a touch of paint and chairs could do with an upholserting
Kristina S. • 1 review
7 February 2024
6/10had a dinner at 6pm, came 20 mins early - were asked to leave and come back on time because there's no staff - which is not ideal, but acceptable. Only us and 1 more table at the restaurant. 1 main waiter and one helped bring food: seamed short staffed (even for 2 tables) - service quite abrupt, weird - waiter took drinks order from 1 out of 3 guests. When asked what about other orders - made a joke and still didn't take drinks order. It was a client dinner/whilst we were not fussed and overall had an ok dinner - felt slightly embarrassed about bringing them there. Bread offered - clearly not fresh
Bolton's • Owner
Dear Kristina, Thank you for your feedback, and please accept our apologies if we fell short of your expectations on this occasion. We take our customers feedback seriously, and we will look into the waiter incident. Thank you for giving us a chance to improve. We value your choice to dine with us, and we hope you will consider visiting us again in the future. Best regards
Marc D. • 1 review
22 January 2024
9.5/10As always very reliable and delicious, great friendly service. It was a quiet Monday so not the usual City buzz but thoroughly enjoyable lunch nonetheless
Bolton's • Owner
Dear Marc, thank you for your kind words we are happy you enjoyed your visit and we hope to welcome you again soon.
Yasuko T. • 38 reviews
27 October 2023
2/10Worst customer service ever. They’re Asian hate, they speak bad things in Italian as they assume I don’t understand Italian!
James C. • 1 review
12 October 2023
9.5/10A great restaurant. Sadly the overall cost means I can't go there as often as my budget allows, but I am always pleased when I can make it
Bolton's • Owner
Dear James, thank you so much for sharing your experience with us. It's truly a pleasure to serve you whenever you can join us, and we appreciate your support. We look forward to your next visit, whenever it may be, and hope to continue making each experience memorable.
Nathan D. • 2 reviews
28 September 2023
10/10Great meal for business over lunch. Staff super friendly and relaxed, always a good time here.
Bolton's • Owner
Dear Nathan, thank you for sharing your feedback with us. We are happy to hear you enjoyed dining at Bolton's and we hope to welcome you again soon.
Suresh T. • 4 reviews
21 February 2023
7.5/10In the City. Quiet in the evenings - which is nice. Food is good. Been there several times. I usually take colleagues visiting from other locations to Bolton's for dinner. Interior looks a bit dated, but if you don't mind that, this is a good restaurant for Italian food.
Bolton's • Owner
Dear Mr. Thangavel, we appreciate you taking the time to share your feedback with us. We are delighted to know that you had a pleasant dining experience with us and we are eagerly anticipating your next visit.
Sean K. • 3 reviews
21 February 2023
9.5/10The service is always frenetic but that's part of the charm. Food excellent and the choice is fantastic. Almost certainly need to book Tuesday to Thursday - beware.
Bolton's • Owner
Dear Mr Kelly thank you for taking the time to share your kind words. We are happy to hear you enjoy dining with us and we are looking forward to welcoming you again soon.
Steve B. • 1 review
6 February 2023
10/10Really great food, the service was good. We all enjoyed our starters and main meals.
Bolton's • Owner
Dear Steve, thank you for your feedback we are happy to hear you enjoyed your meal with us and we hope to see you again soon. Best regards
Raoul S. • 1 review
18 January 2023
7/10Very attentive, coffee and food great, only issue was that we were the only ones in there but would recommend. The service was very good and nothing is to much issue.
Bolton's • Owner
Dear Raoul thank you for your feedback. Evening can at times be quieter then lunch times but we are happy to hear you enjoyed your experience at Bolton's. and we hope you will come and visit us again soon. Best regards
Steven M. • 4 reviews
10 January 2023
6.5/10My low rating comes from the massive price rise at this restaurant I have been to many times over the past 30 years. £200 for a starter and main course and a botte of Gavi wine is beyond reasonable ! They charge cover charge and service charge on top and although I love the restaurant I shall, sadly, not be returning as the prices are now beyond reasonable.
Keith R. • 1 review
23 December 2022
10/10Great service and food, really looked after us including 3 yr old. Nothing was too much bother for them. A happy experience!
Bolton's • Owner
Dear Keith, thank you for sharing your experience with us. We are delighted to hear that you had a good time and we hope to see you again soon. Best regards.
Amer K. • 1 review
19 December 2022
10/10Great food and service as always. And peaceful, so a relaxed conversation possible. Never had a bad meal at Boltons and the service is attentive but never intrusive.
Bolton's • Owner
Dear Amer, thank you for taking the time to share your feedback and for being a loyal customer. Your kind words are much appreciated and we hope to welcome you again soon. Best regards
Christine W. • 1 review
8 December 2022
10/10Good selection of choices on the menu. Portion size generous without being too large. Great service, the waiting staff have a good rapport with the customers. Overall a great place for a lively lunch. An old school Italian at it's best.
Bolton's • Owner
Dear Christine, thank you so much for your lovely feedback. We are happy to hear you had a pleasant experience with us and we hope to welcome you again soon. Best regards
Laurence W. • 2 reviews
6 December 2022
8.5/10Food was delicious, staff were amazing. There were some issues with the ladies toilets that slightly dampened the experience but it was a building issue so no fault of the staff
Bolton's • Owner
Dear Laurence, thank you for sharing your feedback with us and we apologies for the inconvenience with the lady toilet you experienced. We are glad to hear you enjoyed the food and that our staff was amazing and we hope to welcome you again soon.
Greg B. • 1 review
19 October 2022
9/10Surprising restaurant with wide variety of Italian dishes tucked away in Cullum Street. The decor is tired but see past that and you’ll notice that the service is excellent and each dish is consistently high quality for a very good price.
Bolton's • Owner
Dear Greg, thankyou for sharing your feedback with us. We are glad to hear that you enjoyed the food and the service and we hope to see you again soon. Best regards
Sungsu A. • 1 review
11 October 2022
7.5/10Delight mood and fast service. Like it! Pwrfectly fit for social gatherings and business meetings. Having decade's history but food is always right.
Bolton's • Owner
Dear Sungsu, thank you for sharing your feedback with us. We are delighted to hear that your experience at Bolton's was pleasant and we hope to welcome you again soon.
88 Tripadvisor Reviews
13 Cullum Street, EC3M 7JJ London
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