Oscar L. • 2 reviews
15 February 2025
2/10Between a party of 2 there was only a single palatable dish. We then had to wait nearly an hour to be served stale sandwiches. Unfortunately the interior was lacklustre having more in common with a local belting than a teahouse. To add the cherry on top, we were overcharged. To anyone reading, spend the extra money to go to a proper afternoon tea experience.
Ludovica C. • 18 reviews
26 January 2025
8.5/10Lovely afternoon tea with a few options to choose from and also a gluten free menu, plus one tea pot each, with lots of tea to choose from.
Bond St. Tea Rooms • Owner
Dear Ludovica Cicci, Thank you for your positive review. We are delighted to hear that you enjoyed our afternoon tea offerings, including our gluten-free menu and our extensive tea selection. We strive to cater to the diverse preferences of our guests, and we are glad to have met your expectations. We look forward to welcoming you back soon for another delightful afternoon tea experience at our Bond St. Tea Room. Warm Regards, Ishwar Mishra Food & Beverage Manager
Marina K. • 1 review
31 December 2024
4/10Overpriced for what it was -- average at best.
Bond St. Tea Rooms • Owner
Dear Guest, We appreciate your feedback regarding your recent experience at our Bond St. Tea Room. We regret to hear that your experience did not meet your expectations in terms of value. We strive to provide an exceptional experience for our guests and we are sorry if we fell short this time. We hope for an opportunity to serve you better in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
Yuli S. • 1 review
26 December 2024
9/10The dishes were not properly washed. When asked to change a dirty cup, it was simply wiped and returned. Food was good.
Bond St. Tea Rooms • Owner
Dear Yuli, We appreciate you taking the time to share your feedback. We are deeply sorry to hear about your experience with the cleanliness of our dishes. Rest assured, we take such matters very seriously and will strive for improvement. We are, however, glad to know that you enjoyed our food. We hope to welcome you back in the future to provide a more positive experience. Warm Regards, Ishwar Mishra Food & Beverage Manager
Alex L. • 2 reviews
22 December 2024
8.5/10Staff member was very attentive and accommodating to requests for small changes to our chosen menu - and even dimmed the lights a little for our comfort 😌
Bond St. Tea Rooms • Owner
Dear Alex, Thank you for your positive feedback. We're delighted to hear that our staff was attentive and accommodating, as we strive to provide personalized service that caters to our guests' unique needs. Your comfort is our priority, so it's wonderful to know that you had a pleasant dining experience at our Bond St. Tea Room. We look forward to welcoming you back soon. Warm Regards, Ishwar Mishra Food & Beverage Manager
vivian W. • 1 review
14 December 2024
8/10The service is good and the staff are very attentive. Good variety of tea .
Bond St. Tea Rooms • Owner
Dear Vivian Wong, Thank you for your kind feedback. We are pleased to hear that you enjoyed our service and the variety of tea available. Our team always strives to provide attentive service to ensure our guests have a comfortable experience. We look forward to welcoming you back in the near future. Warm Regards, Ishwar Mishra Food & Beverage Manager
Vittoria M. • 9 reviews
11 December 2024
7.5/10Food is fine but not great. Service was fantastic. Location is central but the view is on a construction site
Bond St. Tea Rooms • Owner
Dear Vittoria M, Thank you for taking the time to share your feedback. We are glad to hear you found our service fantastic and appreciated our strategic location. We regret that the view from tea room did not meet your expectations due to the ongoing construction nearby. We are committed to continuously improving our services and offerings, and your feedback is instrumental in this process. We hope to have the opportunity to serve you better in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
Sara A. • 1 review
6 December 2024
10/10Cozy and delicious afternoon tea to a reasonable price
Bond St. Tea Rooms • Owner
Dear Sara Antic, We appreciate your kind words regarding our afternoon tea. We take pride in providing a cozy atmosphere and delicious offerings at reasonable prices. We look forward to welcoming you back soon for another delightful experience. Warm Regards, Ishwar Mishra Food & Beverage Manager
Erik K. • 8 reviews
10 November 2024
9.5/10We had an excellent afternoon at Bond St Tea rooms. Particularly we enjoyed some of the new and creative combinations. And we appreciated the good balance of savory and sweet bites. The rooms themselves are also cosy and at a very good location.
Nicole F. • 19 reviews
31 October 2024
10/10Great food and service. It was my friend's birthday and they really spoiled her. all in all a great tea and we will be back!
Bond St. Tea Rooms • Owner
Dear Nicole, Thank you for choosing Bond St. Tea Room for your friend's birthday celebration. We're delighted to hear that you enjoyed our food and service. We strive to make every occasion special for our guests and we're thrilled to know we succeeded in making your friend's day memorable. We look forward to welcoming you back on your next visit. Warm Regards, Ishwar Mishra Food & Beverage Manager
Eline V. • 2 reviews
30 October 2024
10/10Perfect service
Bond St. Tea Rooms • Owner
Dear Eline Van Slobbe, Thank you for your succinct but meaningful review. We're delighted to hear that you found our service to be perfect. We strive to provide our guests with exceptional service and it's heartening to know we achieved this during your experience at our Bond St, Tea Room. We look forward to welcoming you back to Bond St, Tea Room. Warm Regards, Ishwar Mishra Food & Beverage Manager
Eva M. • 2 reviews
27 October 2024
10/10Afternoon tea - the great way it should be served and enjoyed
Martin S. • 2 reviews
26 October 2024
10/10This is my fifth visit to the Tea Room and the experience has remained unforgettable. A relaxing and comfort setting with a team of nice, friendly and helpful staff members with smiles at all time. My special thanks to the Manager who has offered detailed explanation to my guest and looked after our needs, and also to Lucky and Herra for their attentive services. The beef short ribs, corn fed chicken etc are well seasoned and perfectly cooked and presented. The pastries are perfect and I love the strawberry tart. My choice of tea is Darjeeling tea and here they of course serve loose leaf tea. Look forward to having my sixth visit.
Bond St. Tea Rooms • Owner
Dear Martin Shin, We appreciate your kind words and are thrilled to hear about your consistent positive experiences at our Bond St. Tea Room. Our team prides itself on providing exceptional service, and your commendations towards our manager, Lucky, and Heera are greatly appreciated. We are delighted that you enjoyed our well-crafted menu items, particularly the beef short ribs, corn-fed chicken, and strawberry tart. It's pleasing to know that our Darjeeling loose leaf tea was also to your liking. We eagerly await your sixth visit and the opportunity to serve you again. Warm Regards, Ishwar Mishra Food & Beverage Manager
chrystine c. • 1 review
17 October 2024
10/10The Bond Street Tea Room was really lovely. This is only the second tea that I had, so I don't have vast experience. The food was very fresh, and there was a nice selection. No one in my family eats salmon and making a substitute wasn't an issue. I am gluten sensitive and the staff was extremely accommodating and there were gluten free options. I can speak to whether it is appropriate for someone with celiac disease but it was perfect for me. There were multiple tea selections as well. I think it was a perfect choice as the room was very nice, warm and inviting without being too formal. It was also very reasonable priced. The staff was wonderful which is crucial as what good is a perfect meal with less than hospitable staff? I highly recommend it!
Bond St. Tea Rooms • Owner
Dear Chrystine, We are delighted to hear that you enjoyed your experience at the Bond St. Tea Room. It's wonderful to know that our fresh food, accommodating staff, and warm atmosphere met your expectations. We strive to cater to all dietary needs, so we're glad our gluten-free options were suitable for you. Your high recommendation means a lot to us. We look forward to welcoming you back for another enjoyable experience. Warm Regards, Ishwar Mishra Food & Beverage Manager
Nicole L. • 20 reviews
28 September 2024
7/10This is my second time here and I enjoyed the first far more. The portions have gotten smaller and some of the food was more of a miss - like the tiramisu was really runny and the smoked salmon tasted off.
Bond St. Tea Rooms • Owner
Dear Nicole Looi, We appreciate your feedback and are sorry to hear that your recent experience did not meet your expectations. We've taken note of your comments regarding the quality of our food offerings. Rest assured, we take your feedback seriously and will use it to improve. We hope to have the opportunity to provide a better experience on your next visit. Warm Regards, Ishwar Mishra Food & Beverage Manager
Roberto S. • 44 reviews
15 September 2024
8/10The service, quality food and drinks was good however the environment were looking pretty old and not warming.
Bond St. Tea Rooms • Owner
Dear Roberto Santini, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our service and our food and drinks. We understand your concerns about the environment and appreciate your feedback. We continually strive to enhance our guests' experiences and your comments will certainly assist us in this endeavor. We hope to welcome you back in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
John R. • 1 review
14 September 2024
10/10The staff were very attentive and helpful and nothing seemed to much trouble would happily recommend
Bond St. Tea Rooms • Owner
Dear John Riley, Thank you for your kind words. We're delighted to hear that our team was able to make your afternoon tea experience enjoyable and comfortable. Your recommendation is greatly appreciated and we look forward to welcoming you back in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
Lydia T. • 1 review
29 August 2024
8.5/10The service staff was excellent. They were very attentive and gave good suggestions as to what to choose from the menu. Most of the food choices were excellent except for the sandwiches, the bread weren't soft, perhaps we left them exposed for too long as we were enjoying the ambience and chatting away 😝.
Bond St. Tea Rooms • Owner
Dear Lydia Tan, Thank you for sharing your positive experience about our service staff and the ambience at our Bond St. Tea Room. We're pleased to know that you enjoyed most of our food choices. Your feedback about the sandwiches is greatly appreciated and we will certainly look into this. We look forward to welcoming you back for another delightful experience in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
Juliana A. • 4 reviews
20 July 2024
10/10Nice place and very good food! Well located, and friendly staff!
Bond St. Tea Rooms • Owner
Dear Juliana, It's truly delightful to hear that you have enjoyed your time at our Bond St. Tea Room. Your kind words about our location, food, and staff bring immense joy to us. Our team strives to provide a welcoming atmosphere with delightful food, and it's heartening to know that we are succeeding in our endeavors. We certainly hope to have you with us again in the near future. Warm Regards, Ishwar Mishra, Restaurant Manager
Virginie R. • 15 reviews
6 July 2024
10/10very helpful staff and delicious afternoon tea ! one of the best I have ever had. very good quality ingredients.
Bond St. Tea Rooms • Owner
Dear Virginie Roy, Thank you for your wonderful feedback. We are delighted to hear that you had an enjoyable experience with our afternoon tea and found our staff to be helpful. We strive to provide our guests with high-quality ingredients and exceptional service. Your positive words truly make our efforts worthwhile. We look forward to your next visit to the Bond St. Tea Room. Warm Regards, Ishwar Mishra, Restaurant Manager
Raymond Y. • 1 review
4 July 2024
10/10The service was excellent. The staff was super friendly and professional.
Bond St. Tea Rooms • Owner
Dear Raymond Yu, Thank you for your kind words. We are delighted to hear that you found our service to be excellent and our staff friendly and professional. We strive for excellence in our service and your feedback is a testament to our efforts. We hope to have the pleasure of welcoming you back to the Bond St. Tea Room. Warm Regards, Ishwar Mishra, Restaurant Manager
Sebastian H. • 19 reviews
27 April 2024
9.5/10Lovely food, great atmosphere and good selection of tea
Sujana V. • 1 review
14 June 2024
10/10The food was great, the service was very involved and helpful, and there many selections of tea! The tea was also very good and the ambiance was very classy! Highly recommend.
Bond St. Tea Rooms • Owner
Dear Sujana Vemuru, Thank you for sharing your wonderful experience at our Bond St. Tea Room. We are thrilled to hear you enjoyed our diverse menu selections, especially the tea, and appreciated the attentive service from our team. Your recommendation means a lot to us. We strive to provide a classy and comfortable ambiance for our guests, and we're glad it enhanced your visit. We look forward to welcoming you back to our Bond St. Tea Room soon. Warm Regards, Ishwar Mishra, Restaurant Manager
Vivien Y. • 1 review
3 May 2024
9/10Great place for an afternoon tea. Cosy and close to the tube. The food was excellent and the server, Vivek, was great and attentive. An overall good first experience ,
Bond St. Tea Rooms • Owner
Dear Vivien Yuen, Thank you for your lovely review. We're delighted to hear that you enjoyed the afternoon tea and found our location convenient. We appreciate your kind words about our food and service, especially your recognition of Vivek. We strive to provide exceptional service and it's rewarding to hear that we are achieving our goals. We're pleased to have been part of your good first experience and we look forward to welcoming you back in the near future. Warm Regards, Ishwar Mishra, Restaurant Manager
Anthonia I. • 42 reviews
27 April 2024
6.5/10It was an okay afternoon tea experience but not the best I’ve had. The portions were on the small size, and the quantity not as generous as I’m used to. Also my scones and deserts items had started to sweat by the time it got to my table, so not sure if the scones were microwaved.
Bond St. Tea Rooms • Owner
Dear Anthonia, Thank you for taking the time to share your feedback about your recent afternoon tea experience at our Bond St. Tea Room. We regret to hear that it did not fully meet your expectations. Your feedback regarding the portion size and quality of our scones and desserts have been noted. We strive to deliver an exceptional dining experience to our guests and your insights will surely help us in our continuous efforts to improve. We hope you will give us another opportunity to serve you in the future, and we look forward to welcoming you back for a more satisfying experience. Warm Regards, Ishwar Mishra, Restaurant Manager
Julie R. • 2 reviews
27 April 2024
6.5/10Lovely food with a great twist on afternoon tea. Service a bit slow at times.
Bond St. Tea Rooms • Owner
Dear Julie Rowe, Thank you for taking the time to share your review. We're delighted to hear you enjoyed our unique twist on afternoon tea. However, we regret that our service speed did not meet your expectations. We strive to provide prompt and efficient service, and your feedback is valuable to us in our efforts to enhance our performance. We hope to have the opportunity to serve you again in the future, with improved speed of service. Warm Regards, Ishwar Mishra, Restaurant Manager
Linda K. • 2 reviews
13 April 2024
10/10+4Beautiful room, gorgeous tea setting.
Bond St. Tea Rooms • Owner
Dear Linda Krell, Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed our tea setting. It is our pleasure to provide an elegant and comfortable atmosphere for our guests. Your kind words inspire us to continue our efforts in maintaining the standard of our services. We look forward to welcoming you back on your next afternoon tea experience. Warm Regards, Ishwar Mishra, Restaurant Manager
Filomena D. • 1 review
4 April 2024
8/10Lovely place and easy to find in the hotel. Elegant, quiet and sophisticated vibe without being pretentious. They do not rush you but you do have two hours and the courses run smoothly. I really did miss not having the traditional whipped cream. And, in my opinion, the scones were quite dry. Overall, great experience.
Bond St. Tea Rooms • Owner
Dear Filomena Diurno, We sincerely appreciate your thoughtful feedback. It's heartening to know that you found our hotel to be elegant and comfortable, and that you enjoyed the overall experience. We also take note of your remarks regarding the scones and the absence of traditional whipped cream. Your input helps us understand the areas where we could possibly enhance our offerings. We look forward to the opportunity of welcoming you back for an even better experience in the future. Warm Regards, Ishwar Mishra, Restaurant Manager
Sarah and Simon B. • 1 review
31 March 2024
10/10Excellent service, lovely staff and tasty food!
Bond St. Tea Rooms • Owner
Dear Sarah & Simon Butcher, Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated our service, our dedicated team, and enjoyed our food. Your positive feedback certainly encourages our team to continue delivering top-notch service to our guests. We look forward to welcoming you again in the near future for another memorable experience. Warm Regards, Ishwar Mishra, Restaurant Manager
Lisa H. • 2 reviews
16 March 2024
9/10Great service, lovely food, shame about the added service charge.
Angela C. • 1 review
21 March 2024
10/10Delicious afternoon tea in a lovely environment. A good selection of teas to choose from. And excellent service.
Bond St. Tea Rooms • Owner
Dear Angela Chan, It's a joy to hear that your afternoon tea experience at our Bond St. Tea Room met your expectations. We take pride in our selection of teas and the service provided by our dedicated team. Your kind words about the ambiance and service are truly appreciated. We continually strive to offer a memorable experience to all our guests and it's rewarding to see that reflected in your visit. Thank you for sharing your feedback and we look forward to the pleasure of serving you again in the future. Warm Regards, Ishwar Mishra, Restaurant Manager
Slavko Š. • 11 reviews
10 March 2024
2.5/10Very poor. They served old bread in sandwiches and quality was so poor. Cheap and not tasty. Very disappointing..
Bond St. Tea Rooms • Owner
Dear Slavko, We deeply regret to hear about your disappointing experience with our food offerings. We strive to ensure that all our guests enjoy a memorable dining experience and it's disheartening to learn that we fell short of your expectations. Your feedback is essential in helping us to continually improve our services and we are grateful for your honesty. We hope to have the opportunity to serve you better in the future. Warm Regards, Ishwar Mishra, Restaurant Manager
Leigh H. • 27 reviews
24 February 2024
10/10We were almost 30mins late due to travel issues and had called enroute to let them know we would be delayed to which they said there should be no problem. When we arrived were greeted warmly and swiftly shown to our seat. Vivek then took very personalised care of us through the duration of our visit. The food was delicious and the serving of food well paced. We were checked on regularly and staff were genuinely interested in how we were finding everything spanning the food and service. Would highly recommend!
Bond St. Tea Rooms • Owner
Dear Leigh Hickey, Thank you for your delightful review. We're thrilled to know that despite your delayed arrival, our team was able to quickly accommodate you and ensure a comfortable experience. It's heartening to hear that Vivek provided you with exceptional care throughout your visit, a testament to our commitment to personalized service. Furthermore, your feedback about our delicious food and attentive service are much appreciated. It's always rewarding to hear that our efforts have been recognized and valued by our guests. We are certainly looking forward to your next visit, and we appreciate your high recommendation. Warm Regards, Ishwar Mishra, Restaurant Manager
Arlene T. • 1 review
11 February 2024
10/10Loved the ambiance, service and the food. A great time was had by all
Bond St. Tea Rooms • Owner
Dear Arlene Trott, We are truly delighted to hear that you enjoyed the ambiance, service and food at our Bond St. Tea Room. It is our goal to create a warm and welcoming atmosphere with attentive service and high-quality food - and we are glad that we were successful during your visit. Your kind words of appreciation will serve as a great motivation for our team. We strive to provide exceptional experiences for all our guests and it's wonderful to hear that you had a great time. We look forward to welcoming you back in the near future for another memorable experience. Warm Regards, Ishwar Mishra, Restaurant Manager
Oliver G. • 2 reviews
19 January 2024
10/10Excellent location for an afternoon tea. Highly attentive waiters and a delicious food selection. It would be easy to spend more time at the location.
Bond St. Tea Rooms • Owner
Dear Oliver Gehlert, Thank you for your kind words about your afternoon tea experience at our hotel. We are delighted to hear that you enjoyed the attentive service provided by our team and our selection of delicious food. Our prime location and the dedication of our team in creating a memorable experience for our guests are indeed some of the aspects we pride ourselves on. We are thrilled that you felt comfortable and enjoyed your time with us. It is always our goal to create an environment where guests can relax and enjoy their time to the fullest. We look forward to the pleasure of having you back for another wonderful afternoon tea experience in the future. Warm Regards, Ishwar Mishra, Restaurant Manager
Monica N. • 7 reviews
20 January 2024
10/10Excellent service from Yildiz & Ishtar - attentive, polite and very friendly! Having hot, savoury cicchetti is a great addition to an afternoon tea. Come with an empty stomach and you’ll be sure to have a lovely afternoon
Bond St. Tea Rooms • Owner
Dear Monica Ng, We are thrilled to hear that you had such a pleasant experience with us. Thank you for your kind words about Yildiz and Ishwar. They are indeed key members of our team who consistently go above and beyond to provide our guests with exceptional service. Your recognition of their efforts is much appreciated and will certainly serve to motivate them further. We're also glad you enjoyed our unique twist on afternoon tea with the addition of savoury cicchetti. We believe it offers a delightful balance of flavours and we're happy to know it added to your enjoyment. Thank you once again for your feedback and we look forward to welcoming you back for another delightful afternoon. Warm Regards, Ishwar Mishra, Restaurant Manager
Maria Giovanna F. • 11 reviews
24 December 2023
8/10Nice afternoon tea experience. We loved the table setting. The service was fast and the food was good. Worth a visit.
Océane B. • 13 reviews
24 December 2023
7/10It was definitely interesting having the offer. Overall we were not very impressed by the food. And they forgot to put the discount on the ticket when I had comfirmed at the start that it was on.
Mea V. • 1 review
30 December 2023
10/10Great food, lovely afternoon tea
Soho Whisky C. • 1 review
29 December 2023
6/10Very small portions and you only get a two tiny sandwiches, of which one was dry and seemed it had been out in the air for a while. 4 sandwiches would have been better. They scones didn't come with any cream or jam and they where meant to be different flavours but to me they just tasted like a normal scones. I would venture else where.
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