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Reviews - Charlie and the Chocolate Factory Afternoon Tea at One Aldwych

Name: Charlie and the Chocolate Factory Afternoon Tea at One Aldwych
Address: One Aldwych, London, WC2B 4BZ, United Kingdom
Price range: £70 (Prices have been provided by the restaurant)
Rating: 8.7

Reviews

8.7
of 10

Fabulous

449 reviews

Ambience

8.3

Food

8.7

Service

9.2

Real experiences from real diners
Ratings and reviews can only be left by guests who have booked with TheFork.

How do we calculate ratings?

Megha R. • 1 review
28 February 2025
10/10
The care and attentiveness of the entire staff made our experience one we won't forget. Thank you for this special experience. Everything was delicious, as well!
Elaine T. • 1 review
21 February 2025
8/10
We went as a 13th birthday celebration for our granddaughters, it wasn’t something I would go to as an adult, ( though lots did) but the girls loved it.
Lorraine S. • 1 review
20 February 2025
7/10
Was very overpriced for what it was……. Didn’t feel my needs and had to ask for different sandwiches even after had been confirmed both via email and phone…..
Glenn S. • 1 review
22 February 2025
8/10
Nice afternoon tea but overpriced for what you get, especially when they add a 15% service charge to the bill. £7 for a bottle of water, £20 for a single glass (2/3 full) of house champagne is excessive.
Nicola S. • 1 review
2 January 2025
8/10
Service was excellent. Expected more Willy wonka vibe maybe music ?
Robyn C. • 1 review
29 December 2024
10/10
This place and its staff are amazing! We went to this tea and the tea at the Sofitel Hotel. This one blew the Sofitel out of the water. This should definitely not be missed!
Andrea W. • 1 review
27 December 2024
10/10
the staff were so obliging and went out of their way , and asset to the company . thank you xx
Jade P. • 1 review
22 December 2024
7/10
Service was very good
Georgina B. • 1 review
27 November 2024
10/10
Fantastic. We took our 3 year old granddaughter who has an egg allergy, nothing was too much trouble. Good and service all flawless.
Lynsey S. • 1 review
7 November 2024
10/10
Fabulous afternoon doing everything I love eating yummy food ♥️
Jai Prakash S. • 1 review
31 October 2024
10/10
Awesome once in a lifetime experience with the ambience & the food was awesome
Darin R. • 1 review
26 October 2024
6/10
We had no idea where our servers were. It was 20-30 minutes at minimum between courses when we would see them. For the price we paid they should be far more attentive. We were sorry we asked for more sandwiches at the beginning because it dragged tea time out by probably 40 minutes. When you are there with little kids, sitting at a table for 2+ hours is tough and you want things to keep moving.
Sandy S. • 2 reviews
31 October 2024
8.5/10
Took my granddaughter for her birthday. She loved it. She was looking at the menu to see what to pick and was absolutely delighted when I told her she was having everything! She was given a ‘happy. Birthday’ cake with a candle which was a lovely touch.
loreta l. • 1 review
29 October 2024
4/10
I don’t understand why this place has received such positive comments, as it’s essentially a tourist trap. The kids’ menu is £50 for white bread sandwiches and very sweet (though beautifully presented) desserts. There’s hardly anything reminiscent of a ‘Charlie and the Chocolate Factory’ experience. Only the scones were nice and warm. On a positive note, the service was good. Overall, it’s not worth the money.
Sarah N. • 1 review
27 October 2024
10/10
We loved the experience, service was impeccable and it was a very different take on an afternoon tea
Kathleen Mae C. • 1 review
26 October 2024
10/10
The waiter that served us was amazing! Service was over and beyond the call of duty and most importantly food was great!
Kristen D. • 1 review
25 October 2024
10/10
The entire experience!!
Susan R. • 4 reviews
20 September 2024
7.5/10
The sandwiches were lovely, the scones melted in my mouth and the cakes were gorgeous. Was not offered a refresh of tea or a new selection as was told. Tea was cold by the end of the tea. Bottle of water is £7. Was not offered tap water. The waiter explained what all the food was which was good. The ambience was not great. It was downstairs and not appropriate for such an expensive tea. No music or Charlie decorations which would have made a better experience
Pun Pun T. • 1 review
6 September 2024
10/10
Good food and I enjoyed the atmosphere. The staff was very accommodating, especially the waiter on my table Rajan, who gave an exceptional service
Nicky B. • 1 review
30 August 2024
4.5/10
We waited about 25 minutes after being seated, to receive an offer of a drink. The staff were very nice people and polite but the service did fall short. Not sure if it was lack of organisation. Expectations were high given for an adult afternoon tea you pay £70 and £50 for a child, I’ve done many in London but this was not worth that price, nowhere near! Ok it had a bit of dry ice with a cocktail but everything else in terms of Charlie and the Chocolate Factory was quite unremarkable, plain, dull and nothing particularly magical or fun. Adult variation of the sandwich was super small too. Not a great choice of teas. Sorry OneAldwych, it really was a let down but, the staff were lovely and tried hard but this is super expensive for what it was.
Heather L. • 1 review
15 August 2024
10/10
The food was lovely but thought decor was not as exciting as it could be
Helen A. • 1 review
7 August 2024
9.5/10
The food was fab. The staff were lovely. Would be nice if they dressed as umper lumpers and used more of the Charlie and the chocolate factory vibe. Such a brilliant concept.
Ekta C. • 1 review
31 July 2024
4/10
We were really excited for our afternoon tea but we were disappointed. The food was average and not worth the amount we spent . The ambience was also nothing special . I expected alot more based on how much we spent . Disappointed.
Amanda R. M. • 1 review
19 July 2024
9/10
Wonka-themed food and desserts were so neat! We wished there had been more Wonka-themed things in the ambience like decorations and music but it was a nice outing overall.
Ben B. • 1 review
26 June 2024
9.5/10
The food was amazing. It was delicious and perfectly tied into the theme
Robin D. • 1 review
28 June 2024
9.5/10
My family and I had a wonderful time. The service was excellent. Everyone was friendly and helpful. The food and presentation was perfect. I only wish the room had looked more like a chocolate factory and some of the staff were dressed as “Umpa Lumpas” Every other way it was top notch.
Mark S. • 1 review
14 June 2024
10/10
The experience was excellent and the service was fantastic. I would say this is more geared for younger kids. I also thought it was overpriced, but I knew what I was going into. I thought it was a lot of fun and I have to point out that our waiter was fantastic. Very attentive and he was a joy.
Christie P. • 1 review
12 June 2024
10/10
It was very special being our first high tea in London with the kids. The only thing was that it was a little expensive.
Alison T. • 1 review
12 June 2024
10/10
Kids absolutely loved it! Highly recommend.
Cortney W. • 1 review
26 May 2024
10/10
Excellent experience especially for kids. Beautiful decor, great service and delicious food and drinks. If this experience is still happening in the future, we will definitely come again during a future trip to London!
monika a. • 1 review
2 May 2024
8.5/10
This was my first High tea experience and your lady Martina was just amazing and so was my waiter . Only sad part of the experience was the decor , thought it was going to be like inside the Charlie chocolate factory . Entrance was a little wow and sadly walking downstairs was sad, food was absolutely delicious , the little salmon pastry with the dill , can’t stop thinking bout that . Sweet set up was gorgeous .
Shawn W. • 1 review
20 April 2024
8/10
+2
Fun place to go with good finger sandwiches and an overload of fantastic desserts. If you like sweets and desserts, this is the tea for you! I did feel like the waiter made it a little confusing at the beginning, but then was great about bringing us all of the courses and offering us more of anything we wanted. Overall it was a very good experience. This makes people who are uncomfortable with the stuffiness of high tea much more comfortable in a more fun setting. I would recommend it.
Derek W. • 2 reviews
9 April 2024
9.5/10
Food & service was excellent But not worth the £70 price tag. Wasn’t the quirky experience i was expecting.
Melissa R. • 1 review
10 April 2024
9/10
We all had a great time at the Charlie and the chocolate factory tea, it was great food; a lovely selection of sandwiches and cakes. The staff were amazing and made it a great experience for my daughter.
nicola D. • 1 review
10 April 2024
4.5/10
This was the most underwhelming themed/inspired afternoon tea. Other than some props at the entrance and pictures in the toilet there was nothing spectacular relating to Charlie and Chocolate factory in the actual dining area, a few bubbles on the pillars. The food was served as courses 4 finger sandwiches, followed by scones and then some sweat treats with the candy floss being the most child friendly option, the other sweets were very adult themed. There was classical music being played, waiting staff in formal uniform. My daughter was expecting a sweet cart, some characters, photo opportunities. Totally upselling on a themed afternoon tea especially for children. Definitely wouldn’t recommend and the Maitre D’ was in agreement with my feedback and offered my daughter a large lolly as compensation for our disappointment!!!!!
Emma F. • 1 review
16 March 2024
10/10
Fabulous service, great food! A great experiance overall. It was nice to be rushed or pressured, we took our time and fully embraced the experiance.
Jenny E. • 1 review
13 March 2024
9.5/10
Lovely staff, great photo ops and the tea was lovely , presented really well
Ej B. • 1 review
16 February 2024
10/10
Perfect tea for kids with allergies
Harpreet B. • 5 reviews
16 December 2023
8/10
We went for the Festive Afternoon Tea which was quite a hefty price tag as I'm sure you can imagine, which naturally means my expectations will be just as high. Considering this is a licenced Charlie & The Chocolate Factory Afternoon Tea experience, I would've expected more theatratics, music, dry ice, something along those lines. Although there were festive decorations like the tree, I feel more could've been done to justify the price, like waiting staff breaking out into an impromptu Oompah Loompah song or something. I also realise not everyone can sing or would've welcomed that, maybe penny whistles or flutes or something- just a thought. We were seated on a table with a pillar on it as well, which was quite annoying as this obscured the view/ ambience as we were celebrating a special occasion. Having noted these, the service started off as excellent & personable, however waning off slowly, but the explanations about the culinary magic that arrives on the plates in front you cannot be faulted. And the team did bring out a little chocolate Congratulations cake for our celebration, which was lovely & throughtful. The Chef team have worked incredibly hard to conceptualise & create a menu where flavours, expertise & presentation combine to make this a truly scrumptious treat if you're looking for something different by way of an Afternoon Tea that nods to the creations Roald Dahl magicked up & shared with the world. Definitely book if you're a fan.
Klaudia M. • 1 review
12 November 2023
10/10
Excellent experience. Pio and all the staff were great!