Reviews - Giovanni's
Reviews
7.2of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Sheila R. • 3 reviews
22 March 2025
6.5/10The restaurant was busy with quite a nice buzz and live music that wasn't too loud. The food was tasty but a bit average. For example, the foccacia bread was stone cold, as if it was just out of the fridge. We told them and they took it away and microwaved it. The lasagne was burnt around the top. Luckily the person eating it was OK with that, but many wouldn't be. My seafood pasta was tasty, but some of the seafood wasn't warm, as if it had been added last minute and not given enough time to warm up. All in all, it was all ok, tasty enough, but not great.
Giovanni's • Owner
Dear Sheila, Thank you for the review and valuable feedback. We are happy to hear you enjoyed the environment of the restaurant but sorry to hear the food was not meeting the expected standards. We do hope you will join us again and we can provide a Giovannis experience as it should be. If you would like to discuss this experience further you can email us on bookings@giovannis.co.uk. Warm regards The Giovannis Team
Pauline R. • 1 review
7 March 2025
10/10Excellent friendly and efficient service. Very good choices on menu. We had the pre theatre two course menu which was very very good.
Giovanni's • Owner
Dear Pauline, Thank you for the excellent review we are so happy to hear you enjoyed your visit and were taken care of by the team. We are glad you enjoyed the choices on our pre-theatre menu and hope to welcome you back soon! Warm regards The Giovannis Team
Anne H. • 2 reviews
24 February 2025
10/10Good value pre theatre in a lovely setting.
Giovanni's • Owner
Dear Anne, Thank you for taking the time to write this review. we are happy to hear you enjoyed your visit. we are glad you enjoyed the choices on our pre-theatre menu and hope to welcome you back soon! Warm regards The Giovannis Team
Michael W. • 1 review
26 February 2025
8/10Food was excellent but due to an issue with the ordering system we had to wait over an hour for food.
Giovanni's • Owner
Dear Micheal, We are sorry to hear you experienced issues during your visit, but we are happy to hear you enjoyed the food. We do hope to welcome you back soon! Warm regards The Giovannis Team
Lynda K. • 1 review
25 February 2025
8/10Pros - Ideal location for pre theatre meal . Spacious and bright Attentive staff Cons - Pre theatre menu could have had more choice . There were surcharges for basic items on the menu so you had little choice but to pay extra . Disappointed that the set price didn’t include sides so again you were forced to pay more or you basically ended up with a piece of salmon with 2 small asparagus. I didn’t realise this until it came to the table ( probably my fault for not reading menu properly but maybe this could have been pointed out when we ordered ) I think the whole idea of a set menu price is that you know what you’re paying … not get hit with surcharges for the basics . I’m not sure I’ll be back for this reason .
Giovanni's • Owner
Dear Lynda, Thank you for taking the time to write this review and provide us with important feedback regarding our pre-theatre menu. We are happy to hear you enjoyed the atmosphere of the restaurant and the team took good care of you during your visit. Our menus are always changing so we do hope to see you again. Warm regards The Giovannis Team
Ann P. • 1 review
23 February 2025
9.5/10Jess was the most perfect member of the team, she made us feel so welcome and was attentive without ever being obtrusive. Her lovely smile really warmed up an otherwise cold and very wet day!
Giovanni's • Owner
Dear Ann, Thank you for the lovely review, we will pass on your kinds words to Jess and hope to welcome you back soon! Warm regards The Giovannis Team
Helen M. • 1 review
16 February 2025
10/10Excellent food and very attentive staff.
Giovanni's • Owner
Dear Helen, We are thrilled to hear you enjoyed your visit to Giovannis and hope to welcome you back soon! Warm regards The Giovannis Team
Gareth S. • 2 reviews
15 February 2025
3/10Food was tasteless and bland. Very disappointing and won't be back.
Giovanni's • Owner
Dear Gareth, Thank you for the review. We would value more information if you would like to take the time bookings@giovannis.co.uk. Warm regards The Giovannis Team
Carl M. • 1 review
8 February 2025
3/10Nothing went well Food and service poor Not as good as previous visits.
Giovanni's • Owner
Dear Carl, Thank you for the review. We would value more information if you would like to take the time bookings@giovannis.co.uk. Warm regards The Giovannis Team
Anita D. • 2 reviews
6 February 2025
7/10Lovely service but food could of been better.
Giovanni's • Owner
Dear Anita, Thank you for the review we are happy to hear the service was good, but saddened to hear you did not enjoy the food. We would value more information if you would like to take the time bookings@giovannis.co.uk. Warm Regards The Giovannis Team
Jade B. • 2 reviews
4 February 2025
3/10Arrived and ordered wine straight away, to have to wait 45 minutes for it! Ordered from the theatre menu but just got out in time! Wouldn't recommend
Giovanni's • Owner
Dear Jade, We are sorry to hear your visit did not meet expectations and you have an unacceptable wait on the wine ordered. This is not the standard we work towards an we are saddened to hear you visit was affected. We . can assure you we will make sure this does not happen again and hope you will give us another chance to show you how fantastic a Giovannis experience can be! Warm regards The Giovannis Team
Neil R. • 2 reviews
7 February 2025
9.5/10Food excellent, slight issue on the ordering. I only wanted a pizza ( not on the theatre menu). Waiter tried to make me pay for a sweet as he said I was on the theatre menu. He conceded quickly and all was well! No toilet paper in the toilets
Giovanni's • Owner
Dear Neil, We are happy to hear you enjoyed the food during your visit, apologies for the mix up with the bill I am glad to hear it was quickly resolved. We hope to welcome you back soon! Warm regards The Giovannis Team
Lina L. • 1 review
6 February 2025
6.5/10too much waiting time
Giovanni's • Owner
Dear Lina, We are sorry to hear you had a long waiting time during your visit, This is not an expected service standard and we hope you will give us another change to show how amazing an experience at Giovannis can be! Warm regards The Giovannis Team
A W. • 1 review
5 February 2025
7/10The food was very good when it arrived, being an hour late and missing part of it. Due to time constraints I was unable to send my meal back. Our waitress was excellent, she apologised for the delay and the missing item, removed it from the bill and offered complimentary desserts. I was disappointed considering my previous visit was excellent, will give them another chance!
Giovanni's • Owner
Dear guest, We are very sorry to hear you had a disappointing experience during your visit and would like to apologise, we are glad to hear it was addressed on the day with you and the team tried to make it right. We do hope to see you again soon and restore your faith in Giovannis! Warm regards The Giovannis Team
Joanne B. • 1 review
4 February 2025
2/10Waited an hour to be told that our starters weren’t available. Food poor quality. No time for dessert as we were heading for a show. Drinks incorrect and bill had to be corrected twice. Such a shame as we were taking our parents for a pre show meal.
Giovanni's • Owner
Dear Joanne, We are saddened to hear of your experience and would like to thank you for taking the time to write this review. We are sorry to hear you did not enjoy the food and apologise that you waited for starters that never came. We can assure you this is not our service standard and hope that you will give us another chance. Warm regards The Giovannis Team
Rachel C. • 1 review
2 February 2025
10/10While other chain Italians sit closely by in Manchester, I would swing around and and choose Don Giovanni’s. Beautiful . All aspects of this restaurant make it a real go to restaurant. Authentic, high quality food, great menu. Superb service. A classic and well be back soon.
Giovanni's • Owner
Dear Rachel, Thank you for the review and such high praise, we are thrilled to hear you enjoyed your experience with us. We couldn't ask for anything more you enjoyed everything we have to offer and it makes us really happy to hear this. We would like to thank you for you kind words and hope to welcome you back soon! Warm regards The Giovannis Team
Bharat G. • 1 review
1 February 2025
7.5/10Excellent food but service could have been better, maybe this was due to it being very busy being a Saturday night
Giovanni's • Owner
Dear Bharat, We are so happy to hear you enjoyed the food during your visit and would like to apologise if the service was lacking though as you mentioned Saturday nights are very busy the service received should always be to a high standard. We do hope to see you again soon! Warm regards The Giovannis Team
Ruth D. • 1 review
31 January 2025
2/10Having arrived a few minutes early we were able to wait for our table in a comfortable area.However, the seating area was extremely tight and we were asked to pull our seats in a few times just so the waiter could pass. The starters were simply awful. Pate that was covered in salt and tasted like it had been in stock for a while and was being served on its sell by date disguised by heavily salted sprinkles. Scallops smelled on the border of being ‘off’. True brits don’t complain but having said that we couldn’t get anyone’s attention anyway. We ate in the hope that it was ‘just us’ but paid for it later with stomach cramps. This completely spoiled our evening concert having travelled from Wales we had to head home at the interval. The main course…. We sat waiting for this for almost one hour until finally a waiter spotted us and fled to the kitchen… it then arrived a few minutes later. Mains were also laden with salt but we hadn’t got time to finish. £92 in the end. Appalling
Giovanni's • Owner
Dear Ruth, I can assure you all of our food is fresh and as we are a busy restaurant we never hold stock long enough for it to become spoiled. We are saddened to hear you became unwell and this spoiled your evening. We are sad to hear you had long waits for food and service did not meet expectations and assure you this is not our service standard. We would be happy to investigate this further if you would like to email us bookings@giovannis.co.uk Kind regards The Giovannis Team
Patricia M. • 1 review
31 January 2025
10/10Always make GIOVANNI’S my choice for a special occasion. Food and service are second to none. A little on the expensive side but worth it for the whole experience.
Giovanni's • Owner
Thank you Patricia!
David J. • 1 review
16 January 2025
4.5/10Service was slow, very busy, probably due to timing ie before a show at the palace, a mix up with starters (we were served twice with starters), I had the ragu pasta which was very average and looked like it had spent too long under the pass, one positive was the barman who makes a mean Negroni.
Giovanni's • Owner
Dear David, I would first like to apologise for the mix up with your starters. I am also sad to hear our Ragu did not meet expectations during your visit. It does make me happy to hear the barman did not let you down and you enjoyed your Negroni. We do hope you will give us another chance. Warm regards The Giovannis Team
Ian w. • 1 review
10 January 2025
8/10Excellent food ! Good service too. 12.5 % service added automatically mind but expect that is the norm nowadays
Giovanni's • Owner
Grazie for your feedback! We’re happy you enjoyed the food and service. Regarding the service charge, it’s always optional and can be removed upon request. We hope to welcome you back again soon!
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