Haidilao Hot Pot
Book for free
What diners said about this restaurant:
Isla F • 1 review
14 November 202310/10
The staff were so welcoming and helpful, and the food was delicious. We enjoyed our lunch at Haidilao Birmingham.
Ta'Lisha T. • 1 review
9 November 202310/10
Went with my boyfriend for a date. It was very lovely, wished that they had boiled dumplings other than that loved the food was quite cheap. Loved the chicken skewers and pancakes.
YING HEI T. • 2 reviews
16 September 20239.5/10
Didn't find kimchi,Staffs were nice,but they are very busy
Luca B. • 1 review
1 September 202310/10
Staff were polite everything was fresh and clean and the manager of the bullring branch (Happy I think) was so kind to my girlfriend she even gave little bags of crisps and a £5 voucher. 10/10 will visit again.
See 6 photos
robin c. • 1 review
19 May 20239/10
The staff was so wonderful, attentive and helpful! Also very kind and personable, it’s a bit expensive but worth the experience, especially with loved ones
梦 乔 • 1 review
28 April 20235.5/10
The disappointing speed of serving food, waiting more than half an hour for a plate of fried dumplings, almost did not faint from hunger, and there was no compensation afterwards. No one took the initiative to refill the drink after drinking it, but had to refill it by themselves, which was disappointing.
Haidilao Hot Pot • Owner
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the issues you have experienced and sincerely apologise for any unpleasant experience this may have caused. Haidilao is committed to providing excellent service and we are looking into this situation to prevent it from happening again. If you have any further concerns, or comments, please don't hesitate to reach out to our customer service team. Thank you for your patience and understanding. We look forward to serving you better in the future.
24 Tripadvisor Reviews
Moor Street, B5 4BU, Birmingham, United Kingdom
Birmingham New St
Hotpot is one of the most signature Chinese cuisines that has been enjoyed for centuries. It is a communal meal where a pot of simmering broth is placed in the centre of the table, and diners can choose from a wide range of ingredients, such as thinly sliced meats, seafood, vegetables, mushrooms and noodles to cook in their chosen flavour of the broth. After which, diners can savour the cooked food in customisable dipping sauces and seasonings. At Haidilao hotpot, we are committed to provide unique and enjoyable dining experience that combines delicious food, cosy and intimate ambiance, and exceptional customer service.
Tell us more about you and we will contact you as soon as possible
Log in to TheFork Manager and contact us by Chat.