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This seductive subterranean spot beckons you in through its discreet entrance on Bruton Street, immediately transporting you to somewhere altogether ...
Read more on the MICHELIN Guide's website
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Food
Service
Ambience
9-10
7-8
5-6
3-4
1-2
What diners said about this restaurant:
Yair R. • 13 reviews
28 September 2024
9.5/10Interesting restaurant - we had a table downstairs which had great ambience and atmosphere. DJ playing some tunes. Food was amazing with standout being the Iberico pork and beef ribs which literally fell off the bone. Service was decent although I would have preferred for the wine to be poured at a somewhat slower pace. Place is not for the cheap hearted however quality of food is exceptional.
Phil K. • 4 reviews
27 September 2024
10/10Wonderful reception and service throughout. Food excellent!
Monica V. • 4 reviews
19 August 2024
8/10Great ambience, quality of the food as great.
See 2 photos
Antonio C. • 6 reviews
23 July 2024
10/10Wonderful experience, delicious food and very professional service
Yaron M. • 5 reviews
11 July 2024
6/10Friendly hostesses, the restaurant is on street level and lower level. The street level is bright, tables are rather close to one another. We were seated in the lower level, where its darker and in my onion better atmosphere. There is a DJ from 19;00 but not obtrusive. The service was not particularly friendly, when asked what was each dish the reply from the waiter was rather short and unfriendly. Most of the dishes were not impressive, not were impressive from a flavor aspect. We ordered: Spicy prawns, this dish was the best Sanpei chicken claypot , sweet basil, chilli, spring onion. This dish was very disappointing Wok-fried lamb with cannon with chilli lemongrass - Not impressed Osmanthus glass noodles with roasted duck claypot - This dish was very disappointing, soggy noodles! The wine was good: Warwick Estate Trilogy 2018 We shall not return.
See 4 photos
Siew Fong M. • 5 reviews
9 July 2024
10/10Celebrating my friend’s 70th birthday. She was amazed by the standard of the Chinese dishes. The roast duck dish was particularly delicious with crispy skin and moist duck meat. The tofu and aubergine dish was beautifully flavourful. Our waiter was super attentive and helpful. My friend was delighted with the mango sorbet with Happy 70th Birthday presented to her. Thanks so much.
Hakkasan - Mayfair • Owner
Dear Siew Fong Monk, Thank you for leaving such a kind review regarding your previous experience at Hakkasan Mayfair. It is always a pleasure to hear that our staff have provided an attentive service. We hope you give us another opportunity to provide you with another flawless service and try more delicious dishes from our menu. Kind Regards, Hakkasan Mayfair Team
Zineb B. • 4 reviews
17 June 2024
10/10The food was great- the sea bass tasted divine! In contrary to some comments, the service was fast and everyone was friendly!
See 7 photos
Hakkasan - Mayfair • Owner
Dear Zineb BENLYAMANI, Thank you for leaving such a kind review regarding your previous experience at Hakkasan Mayfair. We are delighted to hear that you have had an enjoyable time and look forward to welcoming you back in future. Kind Regards, Hakkasan Mayfair Team
Evo S. • 3 reviews
3 June 2024
10/10Great food! Over and over again...
Hakkasan - Mayfair • Owner
Dear Evo, Thank you for sharing your fantastic review regarding your recent experience at Hakkasan Mayfair. We are thrilled to hear that you thoroughly enjoyed your experience and hope to welcome you back soon. Kind Regards, Hakkasan Mayfair Team
Sian O. • 2 reviews
19 May 2024
10/10Food was exceptional and the lychee martini divine. Service is always top notch every time I visit.
Hakkasan - Mayfair • Owner
Dear Sian Ong, Thank you for taking the time to leave such a kind review regarding your previous experience at Hakkasan Mayfair. It makes us all very happy to hear that our staff have provided an attentive service. We hope you return soon to allow us to provide you with another exceptional service and the chance to try even more delicious dishes from our menu. Kind Regards, Hakkasan Mayfair Team
Chris J. • 2 reviews
7 May 2024
8.5/10nice service, good food
Hakkasan - Mayfair • Owner
Dear Chris Jager, We are honored to hear that you had a great experience here at Hakkasan Mayfair. We hope you return soon to allow us to provide you with another exceptional service and the chance to try even more delicious dishes from our menu. Kind Regards, Hakkasan Mayfair Team
FLORA L. • 36 reviews
27 March 2024
10/10Nice food
Hakkasan - Mayfair • Owner
Dear Flora Lee, Thank you for taking the time to leave such a kind review regarding your previous experience at Hakkasan Mayfair. We hope you return soon to allow us to provide you with another exceptional service and the chance to try even more delicious dishes from our menu. Kind Regards, Hakkasan Mayfair Team
Jaime C. • 26 reviews
27 March 2024
6.5/10The service was very poor. The waiters were not interested at all in their job. It was matter of fact. Not what you expect from a top restaurant. The food was cold. The dishes were not brought at the same time. Felt as if the personnel were doing us a favour!! What a disappointing experience. Zero value for money
John V. • 10 reviews
23 March 2024
9.5/10Great experience
Hakkasan - Mayfair • Owner
Dear John Valle, Thank you for sharing your fantastic review regarding your recent experience at Hakkasan Mayfair. We are thrilled to hear that you thoroughly enjoyed your experience and hope to welcome you back soon. Kind Regards, Hakkasan Mayfair Team
keith a. • 1 review
23 March 2024
10/10It’s been a long time since my last visit to Hakkasan but I’m pleased to say my visit was a great experience and I will be coming back very soon. The service was good, food was excellent and the atmosphere was perfect.
See 2 photos
Hakkasan - Mayfair • Owner
Dear Keith Allan, Thank you for taking the time to leave such a kind review regarding your previous experience at Hakkasan Mayfair. We hope you return soon to allow us to provide you with another exceptional service and the chance to try even more delicious dishes from our menu. Kind Regards, Hakkasan Mayfair Team
Inge B. • 1 review
6 March 2024
3/10Never again. Bad service.
Hakkasan - Mayfair • Owner
Dear Inge Bruasdal, Thank you for taking the time to provide feedback regarding your last visit at Hakkasan Mayfair. It is greatly valued. At Hakkasan Mayfair, we constantly work to provide the best service possible, and we sincerely apologize if we didn't meet your expectations this time. We do hope you will give us another opportunity to provide you with the flawless experience that Hakkasan Mayfair is known for. Kind Regards, Hakkasan Mayfair Team
Gabrielle T. • 1 review
21 February 2024
4.5/10Rather dissapointed, visited Hanway place a few years back and food was great. This time round food was not great and was not served hot. Service was great though and a nice ambience in the restaurant. The south African wine was good too.
Hakkasan - Mayfair • Owner
Dear Gabrielle, Thank you for taking the time to review your last dining experience with us. It is disappointing to hear you did not enjoy our food, yet delighted if you liked the atmosphere and the service. We do hope you will give us another chance to redeem ourselves in the near future. Kind regards, Hakkasan Mayfair Team
Alex B. • 1 review
4 December 2023
7/10The food in Genral was served cold - not cooling or warm - cold. Not great for fried dishes which really don’t taste the same. The ambience was great and waiters attentive but you are there for the food and it was far from Michelin starred or even good. Shame. Used to be so much better.
Linda N. • 20 reviews
9 October 2023
10/10Wow! Food was fantastic, service was excellent, beautiful ambience! Ordered Pearl menu, so much food, we took the leftovers for lunch next day! Peking duck and bbq beef were delicious! Dessert was a show and delicious as well!
See 8 photos
Hakkasan - Mayfair • Owner
Dear Linda Narvaez, Thank you very much for sharing your awesome review regarding your recent experience at Hakkasan Mayfair. We are delighted that you have thoroughly enjoyed your experience. It has truly put as smile on all of our faces here at Hakkasan. We hope to welcome you back soon. Warm Regards, Pauline Dubord General Manager at Hakkasan Mayfair
Anthony B. • 1 review
25 September 2023
8.5/10The food, wine and waiters at the restaurant were superb. However, we found that the suggested Signature Shou Menu was far too much food for a couple to comfortably enjoy. We would recommend opting for the à la Carte menu instead. It's worth mentioning that choosing a table near the stairs can diminish the dining experience due to a continuous influx of noxious incense stick odors. This seemed odd for a Michelin-starred restaurant, as not only is it cacogenic and bad for your health but it also interferes with the aroma and taste of the food.
Hakkasan - Mayfair • Owner
Dear Anthony Bower, Thank you for providing your feedback. We appreciate you enjoyed our food and service yet it is disappointing to read that you could not live the full Hakkasan experience because of the ambience. It is our aim to provide the best possible experience to our guests at all times, therefore your feedback is much valued. We hope you will give us another chance in the near future to redeem ourselves. Kind regards, Pauline Dubord General Manager at Hakkasan Mayfair.
Douglas d. • 1 review
11 September 2023
10/10Excellent food and service
4068 Tripadvisor Reviews
17 Bruton Street, W1J 6QB London
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