Chris C. • 1 review
23 January 2025
10/10Beautiful food. Our waitress asked when our show was and ensured our food was served promptly. Top class
William C. • 1 review
28 December 2024
9.5/10Well looked after with amazing service. food quality faultless
John C. • 1 review
30 November 2024
4.5/10Service was slow. Food was bang average. I had a Sheppard’s pie, which was so dry! The lamb had no moisture which made it difficult to eat. Having the restaurant in the hotel brought a nice quality to the atmosphere but also raised the expectations which were sadly crushed.
Julian E. • 1 review
9 November 2024
10/10The service was quick without being pushy, and the staff very polite and efficient. Seating was comfortable and the choice of drinks were good. Would not hesitate in returning for another meal
Myra M. • 1 review
31 October 2024
10/10Dined out in several places in London recently and this meal is by far better than some really good restaurants near the strand
Julie L. • 1 review
22 October 2024
10/10Perfect ! We were a group of 17 and WE had a lovely moment.
ROBERT C. • 1 review
13 September 2024
8/10The staff was pleasant and the food was good
Allan M. • 1 review
28 June 2024
8/10The staff were courteous and attentive without being intrusive. The menu has a varied selection from small plates to fuller dishes.
Catherine B. • 1 review
25 March 2024
8.5/10Great venue for pre-theatre dining. Great menu, great value.
Linda Q. • 1 review
15 March 2024
7/10The food was very good, the staff very polite and friendly but the service was very slow. Needed to remind several times that we were waiting for starter, drinks etc
Marie W. • 1 review
6 January 2024
7.5/10As a person dining alone I felt comfortable in the restaurant The food was delivered to the table swiftly and was really tasty The only problem I found was some confusion with who took my order and who delivered it yo my table for example ordered a coffee and waited some time for it to be brought to me and was no longer hot
Wendy T. • 1 review
19 December 2023
5/10Unfortunately I was very disappointed with the food at the restaurant in strand palace hotel .The hotel is lovely and the bar area decor and drinks were superb .The food was very bland and not what I would have expected a good chef to produce which led me to believe there was no chef .The food was microwaved…..a massive let down for a beautiful hotel in Covent Garden .
Ulviyya M. • 12 reviews
16 December 2023
9/10Pre party food excellent we loved it . Thank you we had a great time . Lovely place 💕
Nadine M. • 1 review
24 June 2023
4.5/10We were visiting my cousins who travelled to London from America and they were staying at The Strand Palace so we decided to book at the Haxells as it was conveniently located in the hotel - what a mistake!!!! There was hardly anyone at lunch apart from our table of 9 and the food took about an hour to come out ! Service was shocking and food average! My family staying at the hotel had the same experience the evening before so it seems there are management issues as it’s consistently average food and shocking service! Prices do not reflect the food or service- don’t go there!!!
Simon B. • 2 reviews
29 March 2023
8.5/10Very good service (it was early and relatively quiet). Good selection of wines and food. The sweet potato fries were overdone with too many small over-crisped bits in the bowl, but the beef burger was great.
Kate B. • 11 reviews
21 February 2023
7.5/10Staff were welcoming and eager to take our order. Food and drinks arrived in good time. Staff came to check all was well with our food. Plates were cleared. Then we were completely ignored. No one returned to ask if we wanted more drinks, nor to offer us a dessert menu or take any further orders. Shame - we likely would have had both! That said it’s far from cheap, so perhaps it was a blessing in disguise!
Kim R. • 1 review
8 February 2023
7.5/10Food was good but service was lacking. Waitress we think may have been new as
CORINDA H. • 1 review
20 December 2022
10/10Great spot, nice and central for Covent Garden and embankment. Lovely layout of restaurant, comfortable with a variety of seating. Food fabulous and service excellent. Will definitely be returning for another meal.
Lisa G. • 1 review
10 December 2022
10/10Lovely little find fabulous service and very close to The Savoy Theatre which was an added bonus too
Stephanie T. • 2 reviews
15 November 2022
8.5/10Nice corner table, and good service, with excellent small plates of food, except they had run out of flatbread or other - just ordinary sliced left.... Good place to meet up with friends before the theatre...
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