Inamo Covent Garden

Mick M. • 1 review

29 November 2024

2.5/10

The food quality is very poor. Miso soup was extremely salty and the broth with no flavour. Singapore noodles had nothing to do with that dish. Instead of rice noodles there was chow-mein, no prawns and couldn’t taste the curry flavour at all. Karaage dish was just fried chicken balls and again had nothing to do with the original Japanese dish. Sushi as well, too much rice on it. The interactive screen on the table is not very user friendly either. Service is slow. Our last order was cancelled, despite we were told to proceed. After we complained, we received half of it. We were 4 people. Food set menu was £ 159.80 (£39.95 each), but the food value is a quarter of it. Drinks are extremely expensive. A pint of Asahi is £8.95, half pint £ 4.95, a mojito £ 16.45. This is outrageous. And the final surprise was the service charge applied to the bill, 15%. Our bill was £ 260.36. I wish I knew about this and I would have never set my foot in that place.

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Inamo Covent Garden • Owner

Thank you for your feedback. Sorry to hear you were disappointed on this visit. If you would like to write to feedback@inamo-restaurant.com to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in future. Warmest wishes, Inamo team

Mark B. • 1 review

23 October 2024

10/10

Love the tables, food was great

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Inamo Covent Garden • Owner

Thanks for your review. Please do visit again soon. Warmest wishes, inamo team

Poonam M. • 8 reviews

8 September 2024

8/10

Was really quick service from the moment we ordered food arrived within 10mins. Was different interactive experience with table ordering and games. Enjoy all the veggie dishs that I had. Some of the meat ones were not all that according to my friends. They have gluten free options too.

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Inamo Covent Garden • Owner

Thanks for your review. So glad you had a lovely time. Please do visit again soon. Warmest wishes, inamo team

Carmel D. • 5 reviews

7 September 2024

10/10

fantastic service from Chetna, food was delicious and quick, tables were memorable, would definitely recommend.

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Inamo Covent Garden • Owner

Thanks for your review. So glad you had a lovely time. Please do visit again soon. Warmest wishes, inamo team

Veronica G. • 7 reviews

31 August 2024

5.5/10

Food was ok but portion weren’t. Too small for the price. Really difficult to navigate the touchscreen table and every time taking you to the top of the menu. We had the fork promotion and we were told only one hour to eat. it felt very rushed. The waitress was taking our plates right after we emptied them. They didn’t include the discount on the bill so we had to ask for it.

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Inamo Covent Garden • Owner

Thank you for taking the time to leave some feedback. I will be sure to pass along your comments to the team. We do hope you give us another opportunity to impress you in the future. Warmest wishes, inamo team.

Dilan G. • 2 reviews

30 August 2024

7/10

Food was average and drinks were terrible!

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Inamo Covent Garden • Owner

Thank you for taking the time to leave some feedback. I will be sure to pass along your comments to the team. We do hope you give us another opportunity to impress you in the future. Warmest wishes, inamo team.

Nikki B. • 33 reviews

27 August 2024

8/10

Lovely fresh food and the concept of technology on the table and for ordering is great, but it would help to have lights on table as for some food it was hard to see what you are eating. Service was hit and miss and when you ask for extra things like water , soy sauce they seem to say yes , forget and need reminding , but generally a good setting and good food well presented.

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Inamo Covent Garden • Owner

Thanks for your review. Please do visit again soon. Warmest wishes, inamo team

Vaishali V. • 1 review

16 August 2024

10/10

Amazing food, quick service and very hospitable staff

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Inamo Covent Garden • Owner

Thank you for taking the time to leave such kind feedback. We do hope we see you at inamo again soon. Warmest wishes, inamo team

Zufunun N. • 2 reviews

9 August 2024

10/10

Waiter girl Chenta was so kind and so fast, really liked place, atmosphere and food! All was perfect! Highly recommend. We came with toddler and table screens were helpful to entertain her 🤣

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Inamo Covent Garden • Owner

Thank you for taking the time to leave such kind feedback. We do hope we see you at inamo again soon. Warmest wishes, inamo team

DANIEL M. • 1 review

14 August 2024

5.5/10

Had an early evening meal here as a couple on a 50% discount deal from fork. The digital tables were an interesting touch, and we're a fun distraction. The food was very overpriced so the discount was essential! Our mains came spread across 30mins, and we were kindly treated to free drinks to compensate which was appreciated. Food was good but not great. The staff were attentive and polite, but overall it just felt very scruffy, too dark, overpriced and not somewhere we felt had an authentic Japanese feel.

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Inamo Covent Garden • Owner

Thank you for taking the time to leave some feedback. I will be sure to pass along your comments to the team. We do hope you give us another opportunity to impress you in the future. Warmest wishes, inamo team.

Millie F. • 3 reviews

8 August 2024

2/10

The quality of the food was shocking dispute the extortionate prices even with the fork discount. The fish was not fresh and the sushi came out moments after we ordered it and you could tell it had been laying there all day. The service was terrible, we rarely never tip but we did not leave a tip this time. The gaming tables are difficult to use and you cannot play games with the person across from you ( I assumed this was the whole concept). I am very disappointed in this restaurant and I would not recommend it to anyone. Tourist trap.

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Inamo Covent Garden • Owner

Thank you for your review. Sorry to hear you were disappointed on this visit. If you would like to write to our reservations team to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in future. Warmest wishes, Inamo team

Kim W. • 2 reviews

3 August 2024

10/10

I am a regular and go with different groups of friends. Always a great experience. Good deals available too.

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Inamo Covent Garden • Owner

Thank you for taking the time to leave such kind feedback. We do hope we see you at inamo again soon. Warmest wishes, inamo team

Joan S. • 1 review

2 August 2024

2/10

Probably the worst dining experience I’ve ever had. Should have listened to the diners at the next table - they advised us to leave before ordering as they’d had such a terrible meal. From start to finish, this was a disaster. Welcome from staff was cold. Ordering from a huge tablet integrated into the table proved troublesome and awkward. It doesn’t work! Literally ten seconds after pressing ‘place order’, our first plate of food arrived. It was thrown onto our table by the waiter. The food was cold. The next few plates of sushi arrived in a similar manner, at random times. All dishes were completely tasteless. The rice in the sushi was stodgy. We ordered a bottle of wine (the cheapest we could find was £45 a bottle!!). Despite asking for it three times, it didn’t make it to our table. After 30 minutes, we cut our losses, cancelled the wine order and asked for the bill. They even had the cheek to add a 12.5% service charge. There was zero service so that was soon deleted. Disasterous!

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Inamo Covent Garden • Owner

Thank you for your feedback. Sorry to hear you were disappointed on this visit. If you would like to write to feedback@inamo-restaurant.com to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in future. Warmest wishes, Inamo team

Rita M. • 2 reviews

27 July 2024

4.5/10

We tried the a la carte but the options for sushi were so basic and limited compared to the buffet. The service was very quick tho but the food itself just wasn’t up to scratch today.

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Inamo Covent Garden • Owner

Thank you for your review. Sorry to hear you were disappointed on this visit. If you would like to write to our reservations team to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in future. Warmest wishes, Inamo team

Danielle T. • 24 reviews

17 July 2024

2/10

On arrival the greeter said she didn't have my booking and perhaps at another branch !@ The food was of small poor quality portions even with 50% discount. Drinks so expensive we ordered 2 teas they couldn't even get that right ,1 was served had to ask for the other one and 15 mins later 2 more arrived ,which we sent away.The pork belly was literally just fat !! We ordered 2 main courses, Udon and a plate of Sushi the upon arrived almost immediately, still waiting for my food some 15 minutes later I told them to cancel and can we have the bill!! Omg ,no Fork discount ,3 teas and nearly 10 pounds for SERVICE ???It took the poor waitress 4 visits to whoever supposedly does the bills to get it corrected!! I found the whole experience very impersonal and sloppy,I had thought by the high prices being charged this was a high end proper restaurant but the experience was more golden arches !! We were even told 90 minutes for the table as we sat down,which I think is very fast food!@

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Inamo Covent Garden • Owner

Thank you for your feedback. Sorry to hear you were disappointed on this visit. If you would like to write to feedback@inamo-restaurant.com to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in future. Warmest wishes, Inamo team

Monika B. • 2 reviews

12 July 2024

2/10

Bland sushi, rolls wasn’t even rolled tightly enough, very salty pork, games glitching.

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Inamo Covent Garden • Owner

Thank you for your feedback. Sorry to hear you were disappointed on this visit. If you would like to write to feedback@inamo-restaurant.com to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in future. Warmest wishes, Inamo team

Andrew P. • 2 reviews

7 July 2024

2/10

We booked 10 minutes before arriving at the restaurant on the 50% deal. They didn’t have our booking at the door. We suggested that perhaps the system hadn’t updated. We ended up having to go around the block to try to get signal to see if I could find my confirmation email. I would’ve just walked away then if I wasn’t concerned about getting a “no-show” on my profile. Once inside the ambience is horrendous on a summer’s day. Totally dark and the glow of the interactive tables means you can’t see the food - we were getting our iPhone torches out to see what we were eating. The salmon was not fresh, had that stale ammonia old fish taste. The truffle hamachi had no truffle and was all red onions, an ingredient that I can’t eat and wasn’t listed on the description. The California roll, pictured finished with tempura flakes, had none, was bland. The pork so salty we couldn’t finish it. We paid and left. This place is gimmicky - take your kids but avoid if you want a good meal out.

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Inamo Covent Garden • Owner

Thank you for your feedback. Sorry to hear you were disappointed on this visit. If you would like to write to feedback@inamo-restaurant.com to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in future. Warmest wishes, Inamo team

Vivian W. • 21 reviews

20 June 2024

4.5/10

Should have read the reviews on TheFork before booking. Soggy tempura prawn sushi, gluggy rice that should be fluffy and soft, horrible UX design on the table menu which forces you to go back to the top of the menu every time you click back. Full review left on Google Reviews. Take it from an Asian, avoid! Don't even bother with the 50% promo. Rating should be significantly lower than 4.5/10 but staff are friendly which needs to be recognised.

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Inamo Covent Garden • Owner

Thank you for your feedback. Sorry to hear you were disappointed on this visit. If you would like to write to feedback@inamo-restaurant.com to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in future. Warmest wishes, Inamo team

Tony W. • 8 reviews

29 June 2024

8/10

The two young lady’s from the front of house were absolutely amazing their customer service is on point and credit to them we had a ball of a time so thank you very much

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Inamo Covent Garden • Owner

It is so nice to read you had a lovely time at inamo. Thank you for taking the time to leave a review. Please visit again soon. Warmest wishes, inamo team

Simon T. • 9 reviews

25 June 2024

2.5/10

The food was not worth the 50% offer, and now I understand why this restaurant was part of this offer. We found the general setup of the establishment not very hygienic and we feared the Sashimi Platter would give us get food poisoning. In addition, we found that the rice for the sushi rolls were too firm and the rice did not taste fresh and fluffy. Moreover, we ordered the Beef Tataki and found that the rocket was very bitter. I personally would not recommend this restaurant or go back to the establishment until they improve the quality of the food.

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Inamo Covent Garden • Owner

Thank you for your feedback. Sorry to hear you were disappointed on this visit. If you would like to write to feedback@inamo-restaurant.com to discuss further then we would certainly look into this. We do hope you'll give us another opportunity to impress you in future. Warmest wishes, Inamo team