Issho

Fay P. • 2 reviews

27 November 2023

9.5/10

Lovely experience. Super friendly staff, great ambience and amazing food.

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Issho • Owner

Thank you for taking the time and sharing your experience with us. We are delighted to hear that you had lovely experience, looked after well by our friendly staff and enjoyed the food. We appreciate your kind feedback and will make sure to share with our team. We look forward to welcoming you again in the near future. Kind regards, Issho Team

Christine T. • 1 review

25 November 2023

6.5/10

Poor service but nice food

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Issho • Owner

Thank you for taking the time and sharing your experience with us. We are very sorry to hear that our service did not meet your expectations. We apologize for any inconvenience you may have experienced. On a positive note, we are delighted that you enjoyed our food. Please rest assured, we take customer feedback seriously, and your comments will be shared with our team to identify areas for improvement in our service. We hope to have the opportunity to welcome you back in the future and provide you with a more positive overall experience. Thank you again for your feedback. Kind regards, Issho Team

Innes M. • 1 review

8 November 2023

10/10

Danny was an excellent host and very informative. The veg maki is excellent, almost converted a committed carnivore.

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Issho • Owner

Thank you for taking the time and sharing your experience with us. We are delighted to hear that Danny looked after you well and was very informative. It is wonderful to hear that you enjoyed veg maki as a meat lover. We appreciate your kind feedback and will make sure to share with our team. We look forward to welcoming you again in the near future. Kind regards, Issho Team

Polina S. • 1 review

3 November 2023

10/10

Helena the bar waitress and Pavlina (restaurant waitress) went above and beyond to make our 9th wedding anniversary extra special! We love coming back to Ishoo for special occasions. Such great ambience, music, polite and welcoming staff. 5* service in Leeds! Food is exceptional too.

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John B. • 1 review

21 October 2023

6/10

Dont book a table for a late time. I booked a table for 9pm on a saturday and don't recommend this. First problem, our drinks order was forgotten and it was only when we had food arriving that I queried the drinks to find out they hadnt even been ordered. Second. It appears that closing the kitchen is more important than the customer. After ordering our food we were approached later (with two dishes outstanding) and asked if we still wanted our food because the kitchen was closing. Of course, I did, thats why I ordered it. Then to be told that I could order desserts any time made me wonder how if the kitchen was closing. Expected more. Why have the ability to book a table after 9 if you are going to rush the customer just because the kitchen needs to close. Disappointed,

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Issho • Owner

Thank you for taking the time and sharing your experience with us. We are very sorry to hear that your visit didn't live up to our usual standards. We take guest feedback seriously and strive to provide the best dining experience. We would like to learn more about your experience, therefore we will be in touch with you at the earliest convenience. Once again, thank you for your feedback. Kind regards, Issho Team

Nicky S. • 1 review

8 September 2023

9/10

Black cod very good very nice.

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Beverley K. • 2 reviews

13 August 2023

9.5/10

The ambiance, atmosphere and food was banging. I loved the prawn tempura sushi with spicy Mayo. Thought it was cute that they served soya sauce in little tea cups.

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Issho • Owner

Thank you for taking the time and sharing your experience with us. We are delighted to hear that you enjoyed the ambience, atmosphere and the food particularly dragon prawn tempura roll. Please be assured, your kind feedback will be shared with our team. We look forward to welcoming you again in the near future, Kind regards, Issho Team

Chris C. • 1 review

28 June 2023

8.5/10

Food is exceptional at Isho and the service is good. It’s a great restaurant for a special occasion. The atmosphere was. But lacking as there were so few people in there, it was lunchtime so this obviously has a big impact. I do object to a charitable donation, no matter how small, being added automatically to the bill. If I wish to donate to a charity that should be my choice not something I have to opt out of which is obviously designed so you don’t. The same comment regarding service charge. It’s designed so you feel obliged to do so, I would have tipped today as food was great and service good, but again it should be my choice to opt in not face the embarrassment of asking for it to be removed.

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Issho • Owner

Thank you for taking the time and sharing your experience with us. It is wonderful to hear that you enjoyed the food and received a good service. We are very sorry to hear adding the discretionary donation and the service charge made you feel uncomfortable. Please accept our apologies. We always aim to provide the best service to our guests. Please rest assured, your feedback is very important to us and will be shared with the management. Once again we thank you for your feedback and look forward to welcoming you again in the near future. Kind regards, Issho

Tasha B. • 1 review

10 June 2023

8.5/10

Brilliant food. Service was a bit of a let down. Between getting the bill and paying, we waited about 13 minutes for staff to get a card machine. They then gave us the wrong bill which caused extra confusion. Our table was potentially too close to the till area as staff kept barging past our chairs in their rush to get to the till.

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Issho • Owner

Thank you for taking the time and sharing your experience with us. Firstly, we are delighted to hear that you enjoyed the food. We are very sorry to hear that the service your received was a let down and you were presented with a wrong bill after waiting 13 minutes. We always aim to provide the best service. Your feedback is very important to us and helps us become better. Please be assured that we will keep improving and provide better service for our guests. Once again, thank you for your feedback. Kind regards, Issho

samiya s. • 1 review

6 June 2023

5/10

The sushi has alcohol in it which ruined our night as we are Muslims

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Issho • Owner

Thank you for taking the time and sharing your experience with us. We are very sorry to hear that you couldn't have sushi on your recent visit because the rice contains alcohol. Pleased rest assured we take each feedback seriously since they allow us to learn, grow and improve as a business. We do apologise for the disappointment caused. Kind regards, Issho

Gill B. • 1 review

1 June 2023

10/10

Fantastic food

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