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Reviews - Kona Afternoon Tea

Reviews

8.8
of 10

Fabulous
73 reviews
Ambience
8.8
Food
8.7
Service
9.1
Real experiences from real diners
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  • Nosheen C.1 review

    27 December 2024

    7/10

    The service was great but the food was disappointing, no sauces and very dry

  • Neha S.1 review

    28 December 2024

    10/10

    They accommodated our dietary restrictions of being vegetarian and our daughter’s food allergies of all nuts . Lovely experience would highly recommend and come again ! Neha

  • Silvester T.

    Silvester T.2 reviews

    25 December 2024

    9.5/10

    Delicious food. Friendly food

  • Andrea B.1 review

    6 December 2024

    10/10

    Excellent, knowledgeable staff and attention to detail.

  • Jeremy H.

    Jeremy H.8 reviews

    24 October 2024

    9/10

    Attention to detail was amazing. We really emptied all the tidbits relating to the Secret Garden theme! Staff were also really attentive and helpful

  • Sarah M.1 review

    21 September 2024

    10/10

    From start to finish the experience was magical, we had the secret garden afternoon tea and it didn't disappoint. Service was great just attentive enough without being too much, definitely recommend! 🥰

  • Shiv S.1 review

    12 September 2024

    9/10

    The service was outstanding - food was also good

  • Julia H.1 review

    2 August 2024

    10/10

    Such a lovely place for afternoon tea, great atmosphere so much to eat . Food beautifully presented. Lovely friendly staff..

  • Kellie M.1 review

    29 June 2024

    10/10
    +2

    The ambiance started well outside the door. Beautiful court yard outside, beautiful food and flavors. The service was lovely, and made the experience wonderful.

  • Joanne S.1 review

    4 July 2024

    10/10

    It was a wonderful experience!

  • Seema P.1 review

    9 June 2024

    9/10

    The afternoon tea most certainly lived upto expectation and followed the Secret Garden theme immensely well. The intricacies and delicacies of the food was very well executed. Service was a bit rushed, and in the end were asked to clear our table despite there being enough tables for the next seating.

  • meenal m.1 review

    12 May 2024

    2/10

    Our experience was terrible ! Three of us went for my baby shower . Service was horrible. Sandwiches and desserts were not fresh, there were fruit flies on them . Worst experience of an afternoon tea considering the price they command .

  • Sherrie B.1 review

    5 April 2024

    10/10

    This was our first English High Tea experience and we loved that we could have a vegetarian option! Highly recommend the Secret Garden experience it was lovely! Sherrie from canada

  • Nisha G.1 review

    29 December 2023

    8/10

    Had Afternoon Tea at Kona which I booked a few weeks in advance. Customer service before the day wasn’t great - difficult to get hold of the restaurant and team and when I could get through was hardly getting any decent support. On the day of the afternoon tea, we were stuck in severe train delays which meant we got there late. I called them to advise them of the situation and the service again was a bit abrupt. Luckily we managed to get an extra twenty minutes at the end of the time a lot - but definitely wasn’t the ‘high end’ service I was expecting. A bit disappointed with being rushed and the rudeness of the staff

  • Jeroen B.9 reviews

    27 December 2023

    7/10

    Extremely expensive for the food we received. The quality of the food was really good, but it was all served at lightning speed - way too fast, little time to enjoy the food before the next bites would come - and we only were given a single pot of tea. I expected more, it was severely overpriced.

  • Sue G.1 review

    15 October 2023

    5/10

    The restaurant and staff were lovely. But your food let you down particularly the Vegan food We made sure the restaurant knew 3 of our party were Vegans, I phoned as well as detailed on booking The Vegan food was poor, The Vegan scones, broke into dust when you try to cut them, so uneatable There was no Vegan cream The other cakes were mostly inedible I think you have made the vegan and gluten free food together which is lazy and isn’t nice The price of £75 per head should have been of a higher standard When we asked for extra sandwiches although the server made us feel fine about this, two other staff did stand quite near to our table an discuss this loudly making some of my family feel uncomfortable We are disappointed, if we had not had Vegans you would have been over priced by passable

  • Heather F.1 review

    5 August 2023

    6/10

    Wayyyyy to expensive for what you get. 500 pounds for ok sandwiches 4 each btw and way to many sweet stuff. The sweets are beautiful and elegant.

  • Rozeta L.1 review

    20 July 2023

    10/10

    This was such an intimate, dazzling and unforgettable experience. My first time having afternoon tea, what better way then in the heart of London at the Taj. The tea, the treats and the service was superb, 10/10 would recommend and return.

  • Anouke W.1 review

    20 July 2023

    8/10

    Gabriella was fantastic - give her a raise

  • Karen M.1 review

    9 July 2023

    10/10

    Went to the Taj Hotel fir their Secret Garden Afternoon Tea. Had not heard of this hotel group but what a find! The Afternoon Tea was fabulous. Great service and lovely surroundings. A lot of hard work had gone into this event. Well done everyone!

  • Vinita R.2 reviews

    9 April 2023

    9/10

    Loved the beautiful decor, location, ambience, lovely staff but food would have been better for the price. Felt pricey for what was served.

  • Iselin r.1 review

    22 October 2022

    10/10

    this was a fantastic restaurant with lovely food. especially the gluten free food was amazing. Highly recommended. We will definitely be back for tea time later

  • Hun Yung S.2 reviews

    31 August 2022

    8/10

    Better ask , whether we need to change too much sweets to some more finger sandwich

  • Sonia R.1 review

    4 June 2022

    10/10

    Simply divine. Excellent queens platinum jubilee champagne afternoon tea. We had an amazing experience and highly recommend it. The tea, the sandwiches and the cakes were the best!

  • Sankar P.4 reviews

    15 May 2022

    10/10

    very good - felt nice - service r great

  • Khushboo P.13 reviews

    16 January 2022

    4.5/10

    The atmosphere and service was great but food taste and quality was absolutely atrocious. We asked for green chutney to go with our food at the "Indian high tea" but we're offered ketchup and mayo instead. Very disappointing.

  • Claire B.3 reviews

    21 February 2020

    9.8/10

    Excellent setting, beautifully presented afternoon tea. Got 25pc off deal but it was still £70 for two. Don’t go if hungry but go for a treat. Be aware only a 2 hour seating and they started to try to move us along after 90 mins.

  • - -.4 reviews

    8 April 2019

    8.3/10

    Excellent service - attentive staff Delicious food, lovely decorations and set up for the tea

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