Reviews - Langton's at Cooper's Hill
Reviews
8.2of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Carol P. • 1 review
6 December 2024
9/10We really enjoyed our afternoon tea at Langtons, it’s a lovely place to eat, the staff were so friendly and helpful will definitely be returning.
Patsy .. • 3 reviews
17 October 2024
4/10Waited almost an hour to be served, bottle of sparkling water served warm. Asked for bread whilst we waited, told there wasn’t any !!! Had to ask twice before the waiter thought of telling us. When the food finally arrived it was presented well and was tasty. Pity about the long wait and slack service. The poor chef is blameless and had to cope on his own! More staff required!! Patricia
Paola R. • 27 reviews
6 October 2024
10/10Amazing food and service !
Adam W. • 1 review
7 September 2024
6/10we were the only table in the dining room for most of the time so the atmosphere was quite low key however the main problem was the speed of service. Given that the restaurant was not busy, we would not expect to wait 45 minutes for our starters and a further 20 minutes for our mains. The waiting staff seemed inexperienced and noncommunicative about what was happening
Shirley I. • 2 reviews
1 September 2024
10/10Beautiful surroundings ,excellent Sunday lunch.
Sylwia C. • 1 review
18 August 2024
6.5/10The Restaurant is amazing, ambience was great, one of the nicest places we visited for a while but the afternoon tea was very disappointing, especially the sandwiches were very poor quality, cheese sandwich was just two slices of bread with grated cheese in between, no pickle, very very dry...Sandwich with smoked salmon was disappointing too- no cream cheese or cucumber, egg sandwich could have some watercress in it to make it more interesting, the only satisfactory sandwich was coronation chicken. It was too many desserts which were way too sweat and very similar in texture.Scones were a touch to hard and dry. Overall qualify of the food did not match the price and the ambience.
Paul G. • 1 review
23 August 2024
7/10Staff served afternoon tea and prosecco but disappeared from the dining room for the next 30 minutes only reappearing to serve sweets to another table. Unfortunately a lady on that table was particularly loud so we were pleased to decant onto the terrace to complete our afternoon, your staff were however very pleasant and helpful. Thankyou.
Richard L. • 1 review
23 August 2024
10/10The high standard of the restaurant and the buildings.
Paula M. • 1 review
10 August 2024
9/10It was my daughters bday and they wrote happy birthday on her tea plate 👍🏼
Marnie F. • 1 review
21 July 2024
10/10Food was lovely, staff were lovely, really good value for money. Have paid a lot more for afternoon teas that were nowhere near up to the standard of this one. Would definitely recommend.
Rubina A. • 1 review
20 July 2024
7/10Venue was beautiful food was good but the service was terrible. We felt ignored and the staff didn’t explain anything or even listen to us when we had a query.
Beverley T. • 1 review
20 July 2024
10/10Nice food good service
Bernie B. • 40 reviews
12 July 2024
10/10Outstanding building. Superb service. Excellent meal. Very friendly. Thank you
Sandra G. • 1 review
7 June 2024
10/10The food, service and beautiful settings were all excellent. The outstanding staff were so helpful and obliging. I’ll return for sure.
Mariannne H. • 1 review
11 July 2024
8/10Service was very slow although only 2 other guests in the restaurant. Overall it was a pleasant experience and the food was good.
Mairi B. • 29 reviews
7 July 2024
7.5/10A nice-looking dinging room and views of well-kept grounds (in weather veering wildly from shafts of sun to torrential rain and back again). Sunday set menu was good with a range of first courses (we enjoyed haddock tartlet and heritage beetroot and feta salad) then well-cooked if not standout roast beef and lamb. Excellent summer pudding and good though rather copious gooseberry fool to finish. Our younger waitress was brilliant, bright and friendly and efficient. Ambience slightly let down by irritating Spotify muzak playlist, rather too loud (another waitress offered to turn it down but it was still intrusive); given the mostly elderly clientèle, jazz standards or piano would have been easier on the ear. Worth a try, but a little on the stuffy side for us (and we're in our 50s ourselves...)
John D. • 3 reviews
27 June 2024
10/10Unique setting with excellent menu and service - very good value.
Susan B. • 1 review
16 June 2024
10/10Was absolutely amazed when we arrived, what a beautiful place, such lovely surroundings. I had made a booking for 11 on Fathers Day for what I thought was for Afternoon tea. I was greeted by the restaurant manageress Tracey who explained that the booking I had made was for Sunday lunch. This wasn't a problem for us and we were not disappointed. The food was absolutely delicious. We had a fantastic afternoon, the staff were so friendly, very polite and made sure we were happy with everything. Tracey was wonderful, she kept an eye on us to make sure everyone was happy. We had a lot of laughs with the staff and thoroughly enjoyed ourselves. I would really recommend Langton's, the food is delicious, the surroundings are beautiful, the staff are just delightful and the cost is very reasonable. Thank you so much. We will be returning, to sample the afternoon tea.
Lynn J. • 2 reviews
18 June 2024
9/10Beautiful surroundings and attentive staff, no rushing and good value for money - will be back to sample the evening menu or perhaps the Sunday roast. A great find !
Shirley W. • 1 review
23 May 2024
8/10Lovely place for gathering with friends
Derek Y. • 14 reviews
6 May 2024
9.5/10Excellent afternoon tea in a lovely surrounding.
Gavin M. • 32 reviews
18 April 2024
8/10Beautiful place. Portions big. Lovely cooked very tasty. Reasonable prices.
Carolyn S. • 2 reviews
9 March 2024
2.5/10Very disappointed we had been before and it was fantastic. This time the sandwiches had been made and left and were dry and stale. The scones did not seem homemade were small and you now only got 1 each. The cakes looked supermarket brought and they were served broken and smashed. We waited for service and had to ask to get service throughout the afternoon. The bubbly was not even half a glass and it was watered down with soda water. Very poor.
David H. • 1 review
14 February 2024
10/10A wonderful experience in every way. lovely venue, lovely food, lovely staff.
Anne M. • 1 review
31 January 2024
7.5/10A good meal reasonably priced in lovely surroundings. Service was a little slow due to only one waitress bring on her own over a particularly busy lunchtime. The food was good but the menu is too limited to return often.
Steven G. • 1 review
19 January 2024
7.5/10Our first visit to Langtons. Impressive location, building and classy dining area. Some confusion with our online booking for the Bottomless Afternoon Tea, eventually resolved. Food and drink (Prosecco) quality enjoyable but not the quality the setting deserves. Not too busy so expected a more attentive service level. Very quiet, Fri afternoon ! Elderly residents expected and seemed to provide most of the restaurants custom. Overall, a lovely venue which could offer so much more to external customers if that’s what Langtons really want. Will try the Sunday Lunch.
Irene H. • 2 reviews
19 January 2024
8.5/10We are never disappointed when we visit Langtons - a little known gem in wonderful surroundings . We had a friend with us who had never been before and she was delighted. The food is always good and not expensive. The service was a bit slow but otherwise an enjoyable lunch.
Venetia F. • 1 review
1 January 2024
8/10The sandwich portion was quite little for 4 pax and no refill offer for anything including the teas and coffees. Presentation was alright not great.
vinita s. • 1 review
29 December 2023
3/10Went for a Christmas afternoon tea at the Langton’s at Cooper’s Hill on the 29th of December.. It was meant to be a special treat and a memorable experience of a traditional afternoon tea for my guests from overseas….. but it turned out to be an experience in most abysmal hospitality and an absolutely poor excuse for tea food by any standard. The food was brought and dumped on our table, with no explanation. I had to visit the front desk to check if someone could come over and let us know which sandwich was which ( since we weren’t certain which were the meat sandwiches and as we had informed the manager at the time of booking and again a day before our arrival that we had a vegetarian in our group ).. we were then told by the server curtly that there were no special sandwiches provided for the vegetarian guest and that was all that there was. We were served two shot glasses of something which we didn’t know what they were, so we then asked about that and were informed it was a sample of eggnog to be shared amongst the 4 of us! If the hotel is that hard up for food, perhaps they should not host an afternoon tea at all , but certainly not insult guests by serving such meagre portions … The afternoon tea sweet treats included two tarts which were halved to be shared amongst us four, mashed up chocolate indiscriminate something and four mini macroons heaped one on top of the other … a terrible presentation of a what ought to be a classy afternoon tea, Dried up ,tasteless sandwiches( except for ham and mustard ones which made our eyes water!). I am disgusted at how the hotel hosted the afternoon tea, appalled at the audacity to charge us a special Christmas rate ( 119.80/£ for the four of us) and the poor service that was offered. I could go on on more on how there was no place to keep the tea strainers after we poured tea into the cups and so we tried balancing the strainers on the side of the cups on the saucers, because to ask for an extra plate to keep the strainers, I would have needed to once again go to the front desk! When I sent a mail informing the hotel about this shabby treatment and shoddy tea service , I was offered a 25% discount on the next visit and a complimentary bottle of wine/ prosecco ( we are teetotallers.. so that is meaningless to us!)..,…!!!! But despite that, it would be very interesting to know how many people after paying for such a pathetic afternoon tea and poor hospitality would feel like a repeat visit to this hotel for a 25% discount! It’s obvious Langdon’s at Cooper’s Hill doesn’t feel obligated to provide for services paid or guest satisfaction. Such a pathetic show ! Wish we had gone elsewhere.
Samuel W. • 2 reviews
23 December 2023
9/10Super welcoming and accommodating staff, lovely venue in a lovely area. The food was nice, very rich though!
Karen B. • 1 review
13 December 2023
4.5/10Lovely staff but have to say food very disappointing.
Stacey k. • 1 review
9 December 2023
6.5/10We were shown to our table on forst arrival tablecloth had brown staines on it and so do the napkin.we was then told that the table was not set up for afternoon teas qas then asked to move tables to which we did. Sat on the table that was then set up for afternoon tea to find the same problem again stained table cloth. Waited 45 mins for pur afternoon tea to arrive and when it did come sandwiches felt that were made earlier as the bread.edges were slightly hard .
Sam E. • 1 review
27 October 2023
4/10Lonely surroundings but a problem from start to finish Took over 10 minutes to find a parking space as most were allocated to owner bays . Taken to a table that was set for lunch not afternoon tea had to wait for the table to be changed while we sat there . Even then we had to ask for knives and napkins . We were told that they were of course expecting us for afternoon tea yet this took 50 minutes to be bought out!!!! ??? No explanation of the cakes , no offer to upgrade to adding a glass of something . We felt the staff were very absent on that day , there were only 3 tables being used at the time we were booked so I dread to think how they cope when it’s busier ? Overall a very disappointing visit one that we sadly won’t be repeating
Lynn J. • 6 reviews
8 October 2023
7/10Lovely building. Staff pleasant. Actual food mediocre
Sergio P. • 1 review
28 August 2023
9/10There’s always a but, though. Did not receive a drop of sparkling wine as part of my deal. We had messaged in advanced saying that it was my daughter’s 21st. Not even a happy birthday. Quite disappointing really.
Margaret W. • 2 reviews
6 August 2023
8.5/10Food was good apart from the nut roast which was disappointing. Service and ambiance good
Chris H. • 1 review
8 August 2023
7.5/10This is a lovely venue and we enjoyed our meal, but we were almost the only people there and I was very disappointed that despite ringing ahead to request something for the friend whose birthday we were celebrating. I had discussed with them that she was gluten and dairy free. I appreciate those restrictions are a challenge, but despite reminding the staff when I arrived and they acknowledged it, nothing was produced and no communication until I asked when the bill was presented, when they just said they couldn't do anything. We were not offered tea or coffee either. These spoilt the experience.
Jessica F. • 1 review
5 August 2023
10/10Lovely afternoon for our afternoon tea. Lily outr waitress made it extra special and gave amazing service
Mary H. • 1 review
2 August 2023
8/10After driving up and down Coopers Lane we had to phone reception to ask directions, to be told it was behind the closed gates. Had Afternoon Cream Tea, was very disappointed with the sandwich and cake selection after seeing the menu on the web site. Scones were delicious and the service was good.
Jeanette W. • 1 review
28 May 2023
10/10This was an excellent experience, with charming efficient staff, first class food and a lovely restaurant with beautiful pictures, furniture and table linen. We thoroughly enjoyed our time there and will certainly visit again.
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