Laura Ashley The Tea Room - Solihull

This was my third visit. Love the furnishings but unfortunately due to Covid was not as enjoyable. Hazard markings on the carpet , fewer visitors so less atmosphere but biggest criticism would be that on the other occasions I felt there was a better selection. There were not enough savouries and too many sweet treats. I felt that the selection was being filled out with scones as there were 4 for 2 people on top of a lot of other sweets. Also other times I have been approached and asked if they could bring more sandwiches. Still a delightful place and would go again in normal times.

Staff were welcoming. Food was disappointing to say the least - best thing about the afternoon tea were the scones. The sandwiches were unfortunately not great - cucumber sandwich was soggy and inedible, egg mayonnaise barely had any filling. As for desserts were dry and stale unfortunately. Experience didn’t live up to expectations

Was seated straight away serviced quickly but was not offered extra tea or if we were enjoying the food

We were expecting a lot more, the decor was very standard. The food was disappointing, very average food and something I could have made at home taste wise. Staff were friendly but overall did not live up to my expectations.

Excellent

We had a wait of at least half a hour after the pots of tea arrived for the scones, although we were told that there was a delay. Considering that the table was booked well in advance good preparation was lacking. However, the worst issue was when one of the guests received a badly broken scone, I did not say anything at the time as to not draw attention in the restaurant..... whichever member of staff thought it was ok definitely needs more training.

Wonderful service as per usual! Its the best afternoon tea i have ever been too! Superb value for money. My only negative is that there seemed to only be one girl based in the restaurant and there were bookings and walk ins and she seemed a little stretched at times as she was predominately on her own?, she did have another girl helping occasionally. But fabulous as always xx

I booked afternoon tea for my mother as a Christmas gift after finding this tea room and details of a festive afternoon tea online. The tea room decor is beautiful and the table settings were very festive. It is very easy to find. The afternoon tea was lovely,the food was delicious and was presented very well. The only criticism of the whole afternoon was the staff who sadly were not very attentive, we had to chase them to ask for drinks and our teas and there was not a friendly welcome or departure. We genuinely enjoyed the afternoon but this took a shine off what could have been perfect.

The tea room was exactly what I was expecting - so perfectly Laura Ashley - the decor, the ambience, the furniture, the china. FABULOUS! The staff were very pleasant, smart, courteous and very attentive but not instrusive. I took my mother and two sisters for the festive prosecco afternoon tea. We enjoyed our visit immensely. The sandwiches, warm scones, beautifully delicate minature cakes, the tea and of course the prosecco were all sublime and a wonderful treat. Thank you for an absolutely fabulous afternoon. 10/10

Fab food, service and atmosphere

I took my Mum as a birthday treat for brunch and booked a table for 10am. The food was excellent and the staff very polite and courteous. My only criticism would be that our drinks, breakfast tea and hot chocolate, came almost instantly and there was a reasonable wait for the food. This meant that by the time the food had arrived we had either finished our drink or it had gone cold. The wait for the food was not excessive, at least we knew it was being prepared to order, it would just have been nice if the drinks had arrived closer in time to the food.

Excellent. pretty dining area, delicious food, coffee and tea plentiful . Friendly, attentive staff. Will definitely visit again.

Very very nice ,every thing was first class that includes the very pleasant young waitress's thankyou.

My friends and i went here for a birthday treat afternoon tea . We were greeted by a warm welcome The waitress were very efficient and nothing was to much trouble I would recommend this tearoom and will certainly be returning.

Excellent service from start to finish! We had the Vegan afternoon along with a few light bites and everything was delicious, the staff were very helpful and we'll definitely be coming back!

It was ok but service was incredibly slow and bread on sandwiches was a little stale. Even once our food was served which was nearly an hour after we arrived, nobody came to ask us if we needed or wanted anything else.

Good quality afternoon tea

We had a lovely afternoon tea, good selection of sweet and savoury very good service by all staff,what was not eaten was boxed to take home which was a lovely.

I took my elderly parents for Afternoon tea & we had a wonderful time. The food was superb, & there was no problem in replacing the meat based sandwich with a vegetarian option. Both parents loved the cakes & pastries & both ate more than I expected them to! The staff were extremely attentive & very pleasant. Hope to return in the near future.

A lovely treat. We were given afternoon tea as a gift from friends and we thoroughly enjoyed it. Pleasant room and a delightful young lady to look after you. After you’ve made your choice of tea/coffee and jam your afternoon tea experience begins. Well presented 3 tier cake stand with sandwiches, scones and cakes. We managed to eat the first two tiers and we were given the cakes, etc in a smart box to take home. Totally beaten! Will certainly go again.