LEVEL 3 at Mercure Manchester Piccadilly

Christine S. • 1 review

9 February 2025

8/10

The restaurant was a little cool on a very cold day. Not many people in there so no atmosphere to speak of. Very good food however and pleasant waiter

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Diana p. • 16 reviews

20 December 2024

8/10

Staff were very friendly Good selection on menu.

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Mei Hsia C. • 4 reviews

9 December 2024

10/10

Enjoyed the night. Roy took very care of us, he is so friendly and sweet. went extra miles to recommend food, got us drinks and even a box as we couldn't finish the food. excellent service

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Shinchi R. • 5 reviews

15 November 2024

10/10

Very attentive service. Food was served quick and fast. Portions are generous and delicious. Would definitely visit again when offer is available

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Loren A. • 31 reviews

30 October 2024

10/10

Nice chips.Lovely Waiter

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Zack F. • 21 reviews

17 September 2024

9/10

Excellent quality and portion sizes. Lewis our server was great

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Andy H. • 9 reviews

16 July 2024

9/10

The Views are lovely

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Gary C. • 1 review

21 August 2024

10/10

Good food, excellent customer service and pleasant surroundings

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S B. • 6 reviews

27 July 2024

10/10

The lady who served us was polite, hepful, but not overfacing, Enjoyed the view of the gardens whilst eating a very tasty hake dish. Would recommend

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Helen B. • 2 reviews

17 July 2024

8.5/10

Tasty food and generous portions

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Anca M. • 35 reviews

13 June 2024

8/10

Place is ok. Food is ok for the price and it helped i had a fork discount. Pub gruo type of food, was ok. if you are in a rush and need something and can use the firk discount, then it is worth it

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Loren A. • 31 reviews

25 May 2024

10/10

Always fab.Staff are lovely.Food delicious.

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Irene K. • 1 review

27 April 2024

8.5/10

The service we received from Natalie was excellent. She was very friendly and helpful. My Granddaughter really appreciated the birthday cake that was served. Overall we had a good meal in a good environment.

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Dmitry D. • 3 reviews

12 April 2024

2/10

It's impossible to find the restaurant Level 3. Google maps takes you to non existent location in the city tower. In the app there is no way to copy the address, only see it on the map which points to a cross road. The description mentiones that it's located on the 3rd floor of a hotel but no mention of the hotel whatsoever. I wasted my time and energy walking rounds trying to find it on Google maps. Absolutely frustrating.

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Jack W. • 7 reviews

5 April 2024

10/10

Food was good extremely good the service was brilliant! Sam who served us was just amazing.

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Sara L. • 49 reviews

7 March 2024

9.5/10

Surprisingly good food for a hotel chain, with a nice view. Roy was our very sweet waiter, he was lovely.

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Cullan L. • 24 reviews

23 November 2023

10/10

Great food!

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Lauren R. • 4 reviews

23 November 2023

10/10

My partner and I had a wonderful experience dining at the Mercure and can't wait to visit again. I booked via The Fork app with my £50 yums voucher which was applied to our bill with no issues. Our server Roy delivered the most professional and humble customer service and really made the visit exceptional. The view over Manchester with the Christmas markets all lit up was amazing and the noise level was quiet and peaceful which was a lovely change to loud resturants where you can't hear each other talk. The food was delicious and I'm looking forward to revisiting to taste the rest of the menu. Big thanks to Roy for making us feel very welcome and well looked after.

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Juan V. • 20 reviews

28 October 2023

9.5/10

Restaurant was very nice and the food was excellent. We had a good experience, good food with a nice view.

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Michelle F. • 7 reviews

30 September 2023

3.5/10

To sum up our experience I would say that had we been paying full price for this experience we would have left as the starters arrived. We were one of two tables in the whole place. 20 minute wait for drinks and menu. 35 minute wait for starters which were barely warm and thrown together on a plate (nachos were a bag of plain Doritos with a drizzle of bland cheese and two ‘blobs’ of guacamole and sour cream. As we finished the mains arrived and Wow, the whole lot was returned. Cold and dried up hot food and stale bread on a very basic sandwich. Waitress was apologetic and very lovely but even she was embarrassed and agreed the food was poor. In conclusion, would I dine here again? Never.

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