LEVEL 3 at Mercure Manchester Piccadilly

Lauren R. • 4 reviews

23 November 2023

10/10

My partner and I had a wonderful experience dining at the Mercure and can't wait to visit again. I booked via The Fork app with my £50 yums voucher which was applied to our bill with no issues. Our server Roy delivered the most professional and humble customer service and really made the visit exceptional. The view over Manchester with the Christmas markets all lit up was amazing and the noise level was quiet and peaceful which was a lovely change to loud resturants where you can't hear each other talk. The food was delicious and I'm looking forward to revisiting to taste the rest of the menu. Big thanks to Roy for making us feel very welcome and well looked after.

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Juan V. • 14 reviews

28 October 2023

9.5/10

Restaurant was very nice and the food was excellent. We had a good experience, good food with a nice view.

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Michelle F. • 7 reviews

30 September 2023

3.5/10

To sum up our experience I would say that had we been paying full price for this experience we would have left as the starters arrived. We were one of two tables in the whole place. 20 minute wait for drinks and menu. 35 minute wait for starters which were barely warm and thrown together on a plate (nachos were a bag of plain Doritos with a drizzle of bland cheese and two ‘blobs’ of guacamole and sour cream. As we finished the mains arrived and Wow, the whole lot was returned. Cold and dried up hot food and stale bread on a very basic sandwich. Waitress was apologetic and very lovely but even she was embarrassed and agreed the food was poor. In conclusion, would I dine here again? Never.

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Steve M. • 8 reviews

25 September 2023

7.5/10

We were looking forward to the big selling tint, the view over the gardens from the 3rd floor restaurant, but found on arrival at 4.15, that 3/4 of the window area seats were set for breakfast in a roped off area and all others occupied. Disappointing although food was very good, toilets on second floor beyond disgusting believe me I wasn't happy.

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Anastasia F. • 3 reviews

10 September 2023

8.5/10

It was a nice experience overall! The food was good but the menu that we saw in the app was no longer available, so we had to choose smth else rather than smth we really wanted to have when we were making a booking.

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Kimie Li • 2 reviews

9 September 2023

6/10

Food was very mediocre and over priced. The service was good but slow. Only dined there to use the Yums.

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suzanne v. • 2 reviews

28 August 2023

6/10

Quelconque et sans signature

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Zee L • 3 reviews

22 July 2023

3/10

Wow where to begin! Everything is a let down in this place, not worth your time and money, went for lunch, served by kind old lady whom overwhelmed doing anything by herself, food is absolutely disgrace, they dare to charge £16 for burger that is seriously disgusting, even prison food I promise better than this, the whole meal we order is torture to eat, the only edible meal is the salad even that because we asked clean without condiments, so just clear lettuce cucumber and it’s the tastiest among 4 others we ordered, pizza is dry, soaked in oil, French fries uncooked, burger comes cold, soup comes with stale bread and as hard as cardboard, again be warned! I feel bad for the old lady she tried her best to give us good service but the meal quality is not within her power, and hotels seems so stingy hiring very little people and she do everything running around places

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Amanjeet M. • 1 review

15 July 2023

6/10

Basic food pretty much supermarket frozen food cooked, but wasn't bad. Service was good.

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Steven T. • 11 reviews

14 July 2023

5/10

Early part of meal ruined by the cabaret singer who's sound level was ear splitting high.

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Yehia A. • 14 reviews

14 July 2023

4.5/10

The menu was very limited, its like a room service menu. The music was very loud due to an even being held when i was there, which was too noisy for me to finish my office work. I had the impression that the lounge is quiet from the previous reviews but it was too noisy. I was there at 11:00 am !

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Sharon B. • 4 reviews

22 June 2023

9.5/10

This is the second time I have been and the food and service has been great both times. The view over Piccadilly Gardens, adds to what already is, a very nice experience.

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Denzel C. • 1 review

15 June 2023

10/10

All is well all is good.

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Claire C. • 6 reviews

10 June 2023

8/10

We were seeing a show in town with my son and had the yums saved up, so I booked the restaurant with the offer. It's a short walk from picadilly station, but we chose to drive and found a car park just behind the hotel, which was handy and took any stress out of the visit. The restaurant itself was well presented, clean, and spacious, we sat at the window, so we had a nice view of picadilly gardens. The staff were helpful, we ordered drinks which did seem to take a while to come, the food was ordered and I checked with the server that the offer was accepted and all was well. The toilets are on the floor below the restaurant, so bear that in mind, there is a lift or stairs and they are easy to find and clean. The food arrived, I felt the waiting time was a little longer than I'd like but it was lovely and we all enjoyed what we chose, we did have to ask for condiments but they were brought quickly. Overall, it was a good experience, and with an offer I would go back again, but maybe a bit expensive without one.

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Adele B. • 1 review

4 June 2023

7.5/10

Level 3 meure, very good service, food was mediocre unfortunately but the views are stunning! Book on the fork app to earn yum' points

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Samantha G. • 10 reviews

25 May 2023

9.5/10

Service was quick and all the staff were polite and friendly. Our meals were piping hot, nicely presented and delicious! It was our first time visiting the restaurant, but it definitely won’t be our last.

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Karen Y. • 1 review

19 May 2023

5.5/10

The afternoon tea was just fine. There was nothing wrong, but the tea and the experience was underwhelming. The dining room was virtually empty with only a few tables occupied. I found it quite odd that our bill was presented to us within 5 minutes of our food being served. Our server, however, was very pleasant and attentive.

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Valerie W. • 1 review

3 May 2023

10/10

Great food, great service, would definitely recommend.

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Ranajoy D. • 11 reviews

1 May 2023

5/10

Food taste wasn't very nice, although the service attention from the staff was good.

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Victoria C. • 17 reviews

13 April 2023

9/10

This is our second visit to Mecure and once again, Abbie was wonderful. The service was excellent, as was the food.

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