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Food
Service
Ambience
9-10
7-8
5-6
3-4
1-2
What diners said about this restaurant:
Graeme B. • 1 review
26 October 2024
8/10A very nice early evening. Our third time here in 6 weeks and becoming part of our go to as a couple. Friendly service, good food and casual ambience.
sonya m. • 1 review
11 October 2024
10/10Perfect evening at Lucarelli. The food was incredible, and made all the better by our young waiter, lovely Stefan. Thank you for a perfect evening, we shall definitely be back.
Lucarelli Restaurant Mailbox • Owner
“Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a perfect evening at Lucarelli and enjoyed the food. We’ll make sure to pass on your kind words to Stefano– he’ll be delighted to know he made your experience even more special. We can’t wait to welcome you back soon!”
Owen B. • 1 review
27 September 2024
4/10Wasn’t served any food as problem in kitchen and had to ask for discount as opposed to being offered one.
Sonia H. • 1 review
24 September 2024
3.5/10The waiter did not make it clear the ingredients of the dish and when feedback was provided he was very defensive!
Kemiesha C. • 1 review
15 September 2024
10/10This is one of best experiences I've ever had eating at any restaurant,the service was exceptional ,the food was extremely tasty,the venue is absolutely beautiful and they had amazing team work and customer service.Lucarelli is a definitely a place I would revisit and recommend.
Lucarelli Restaurant Mailbox • Owner
Kemiesha Thank you so much for your kind words and for taking the time to share your experience with us at Lucarelli! We are thrilled to hear that you enjoyed your meal, the service, and the atmosphere. It’s our mission to provide exceptional dining experiences, and it means the world to us that we succeeded in making your visit memorable. We’ll be sure to share your compliments with our team, as they take great pride in delivering excellent customer service.We look forward to welcoming you back soon! Grazie mille!
Hilary H. • 1 review
13 September 2024
10/10Could not fault the food or the service. Everything was first class including the atmosphere.
Tim W. • 1 review
18 August 2024
10/10Great food and drink selection, great service, relaxed yet professional. Ambiance was spot on and we all enjoyed and had a great time.
Gavin I. • 27 reviews
7 August 2024
9.5/10Good food quick service and a willingness to adapt a menu item made this a most enjoyable visit.
Heather G. • 1 review
30 July 2024
10/10really professional , friendly service, food was excellent, good portion sizes and really good value for money
Christine L. • 1 review
31 July 2024
4.5/10Overall service very poor once seated at table took approx 45 minutes for waiter to take our drinks order despite trying to get attention of a waiter then long wait to take our food order. Noticed several tables by us received much better service.
Stephanie D. • 1 review
3 August 2024
10/10I made a booking for a group of 4 ladies that like to lunch and we certainly do! Unfortunately due to illness I couldn't join them. However, the feedback was that it was amazing food, service, ambience...along with Aldo Zilli too! I so, so, wish I could have been there but it was a definite hit with the ladies and we will book again and make sure I can make it!
Karen E. • 1 review
3 August 2024
6.5/10Excellent food but the service was rather rushed, had 3 course meal well within the hour. Rushed you in and out.
Lyndsay S. • 1 review
2 August 2024
10/10First time visiting this restaurant and we will definitely be returning! Great service from staff and amazing food!
See 3 photos
Neelam C. • 1 review
2 August 2024
5.5/10The offer of a pudding for my Boys birthday was a nice touch. The pizzas however weee too cheesy, and the main dishes were ok. Overall not worth the money in my opinion. Don’t mind paying a lot of money, if the food is amazing. But sadly not in this case.
Sandesh S. • 2 reviews
27 July 2024
10/10Group of 9 on a busy Saturday night. Love Lucarellis in West Brom, so thought we'd give Mailbox a try. Service impeccable, food beautifully presented & cooked- not a single morsel of food left on anyone's plate! Ambience relaxed & bright. Couldn't fault it...
Solomon A. • 1 review
28 July 2024
10/10the staff were friendly and professional, especially the receptionist who made sure we were taken care of throughout the meal.
Annabel H. • 1 review
27 July 2024
6.5/10Lovely restaurant with good staff but disappointed with food, not quality, just lack of it! £22 for what was a large chicken nugget and pinch of rocket! Husbands ravioli was more of a starter than main course Shocked at the £98 bill
Rachel A. • 1 review
22 July 2024
10/10Staff friendly and professional
Elias K. • 1 review
9 July 2024
10/10Evreything was perfect , the personnel very polite and helpful and the atmosphere very relaxing and quiet. I will definitely visit you again !
Emma K. • 1 review
16 July 2024
10/10Lovely restaurant with nice friendly staff would definitely recommend
245 Tripadvisor Reviews
WHARFSIDE STREET, B1 1RF Birmingham
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