Mamucium Restaurant and Bar

First time to be at this restaurant, it is a nice and tidy environment, empty because of current climate , the front door is broken but there is no sign to say this or redirect you , anyway I find my way to get in . Staff customer relationships is great .

The atmosphere and setting are lovely, however the restaurant seemed understaffed, which resulted in lower quality service. The starters came before our drinks. For mains we ordered steaks - my friend ordered medium-rare but I wasn’t asked how I would like to have it done. To our disappointment, they came out rare and bloody. It was okay in flavour but the texture was not what we expected. Besides, nobody checked on us while we were still eating. We left the restaurant disappointed.

Pleasant hotel restaurant with fresh, nicely cooked and enjoyable, if simple food. Menu was rather like a good pub’s rather than anything fancier. Came out of open kitchen (always reassuring) reasonably quickly too. Covid precautions were well applied, though some staff did not have their masks over their noses.. Cutlery could have been wrapped or covered for extra security when bringing it to the table.

The restaurant had a lovely atmosphere, very welcoming and me and my partner had a very nice evening with delicious 3 courses! I'd say the dessert was the best course for us, you can really taste the dates in the sticky toffee and it was one of the best ones I've ever eaten before, thank you so much!

Fantastic food. Disappointing atmosphere due to few folk about. Great service and value. Would return. Handy for the station.

It’s tough, in the current climate, to make the evening special. The food and service was good. After a hot day the aircon was on full but when we asked for it to be turned off, they did, so fair play.

Came recommended from a friend and it was great, food and drinks were fabulous and all reasonably priced. Staff were attentive but kept there distance for COVID measures. Very clean and charming place

Food was good but service not . Went for a birthday celebration but tables too close together and people on next one too noisy and getting up and down from their chairs meant they kept banging out backs.Long wait for food to arrive , we did complain.

This was my first visit with a friend for afternoon tea which was excellent value, beautifully presented and extremely delicious! There was a good selection of sandwiches and the cakes were delightful. The environment is tastefully decorated and the staff are very pleasant and helpful. I will definitely revisit. Thank you for a lovely afternoon.

loved the freshly cooked food, very tasty

Lovely food but the service didn’t match that standard.

Food was delicious, myself and my partner had been given a voucher as a gift for Afternoon tea. The server called Jack made us feel very welcome and made sure my wheat allergy was taken care of very carefully. Gorgeous decor throughout with a mixture of industrial and chigue and even the ladies toilets were stunning with scrumptious aromatherapy hand wash and hand cream and the lovely touch of fresh hand towels from a suitcase.

Afternoon tea was delicious and really good value. The service was excellent throughout but Jack was particularly helpful.

Fantastic

Great restaurant in a good location. Nicely decorated but a little lacking in ambience. Food is excellent and great value for money. Been here a couple of times for lunch and will definitely be back again!

excellent food and service staff very good

Lovely people, tasty food and overall great experience.

Great experience. Very good value for money afternoon tea, with an excellent selection of finger sandwiches and cakes. Staff were attentive, very friendly and professional. The toilets are A+, which sounds an odd thing to comment on, but it makes a big difference to how you view a place. My friends hadn't been before but were most impressed and want to go back. It's convenient for Victoria trains/trams and easy to find. I'm definitely going back again. Highly recommended - faultless!

The cheesemas offer of 1kg Camembert with all the trimmings, and the option to add bottomless mulled wine or prosecco is fantastic! Lovely place, very trendy and brilliant service.

Food was pleasant but the service left us extremely disappointed. All other tables except us were greeted with Xmas crackers, eventually got ours with dessert despite asking before mains. Asked twice for drinks menu after complimentary pre-dinner champagne and three times for cocktails which eventually arrived as we were finishing last mouthful of main. And just served in a lowball glass, no flair which cocktails usually have! Don't think bar staff knew what they were doing. Huge gap before plates were removed after courses. Waited 20min for any wait staff to come close enough to order after dinner coffee/tea. Tea arrived as just a teapot - no cup, milk or sugar and when these were brought, there was no spoon ! Was I supposed to use my finger to stir it? Then waited another 45min for the bill, all other tables were presented with bills shortly after coffee and petit fours were brought to them. The staff were standing around talking and the way seating was arranged meant they didn't walk past our table unless they were coming to us. No way to catch wait staff as they walked past to ask for the bill. Travelled from NZ and expected much better service from a restaurant that was promoting itself as "up market".