Eila T. • 7 reviews
22 January 2025
6.5/10Bit pricy for what you get
Rita J. • 1 review
15 January 2025
10/10Friendly staff and tasty food
Mandarin • Owner
Hi Rita Jagsi, Thank you for your 10-star review! We’re thrilled to hear you had a wonderful experience with us. Your support means a lot, and we look forward to welcoming you back soon! Best regards, Mandarin Northwood Team
Mateusz W. • 4 reviews
18 January 2025
8/10Nice place but food a bit too salty
Mandarin • Owner
Hi Mateusz Wielogorski, Thank you for your review and for bringing this to our attention. We’re sorry to hear that the food was a bit salty for your liking. Your feedback is valuable, and we’ll ensure our team pays closer attention to seasoning. We hope to welcome you back soon for a better experience. Best regards, Mandarin Northwood Team
Mitlesh V. • 4 reviews
16 January 2025
7/10Average
Mandarin • Owner
Hi Mitlesh Vaid, Thank you for your 7-star review! We’re thrilled to hear you had a wonderful experience with us. Your support means a lot, and we look forward to welcoming you back soon! Best regards, Mandarin Northwood Team
Saggar M. • 1 review
7 January 2025
10/10Lovely ambience, great service and the food was fantastic. Genuinely my favourite Chinese restaurant!
Mandarin • Owner
Hi Saggar, Thank you for your kind words! We’re so pleased to hear you enjoyed the ambience, service, and food. We look forward to welcoming you back again soon. Warm regards, Mandarin Northwood Team
Manju D. • 10 reviews
7 January 2025
7/10Starters were nice. Mains, one of which was a seafood black bean sizzler was burnt. It smelt burnt, looked and tasted burnt. Sadly I was told this is what the dish is supposed to be like. I strongly disagree, and was disappointed at the explanation having eaten this dish at various other establishments. My friend who had a duck sizzler was lucky to have enjoyed her dish. A simple apology would have been acceptable.
Mandarin • Owner
Hi Manju Das, Thank you for your honest feedback. We’re sorry to hear the seafood black bean dish didn’t meet expectations and appreciate your comments. We’ll review this with the team to ensure improvements. We hope to have the opportunity to serve you better in the future. Warm regards, Mandarin Northwood Team
Sima K. • 2 reviews
31 December 2024
10/10Delicious food, great service
Mandarin • Owner
Hi Sima Kalyan, Thank you for your review! We’re so pleased you enjoyed both the food and service. We look forward to seeing you again. Warm regards, Mandarin Northwood Team
DIPAK S. • 1 review
29 December 2024
7.5/10Service was good and attentive. It was our daughter's birthday and having noted this at the time of booking, staff honoured it by bringing a cake with birthday candle.
Mandarin • Owner
Hi Dipak Sapat, Thank you for your review. We’re delighted to hear our team made your daughter’s birthday special. We look forward to seeing you again for more celebrations. Warm regards, Mandarin Northwood Team
Kush S. • 1 review
23 December 2024
9.5/10Great tasting food and service was great!
Mandarin • Owner
Hi Kush Shah, Thank you for your kind review! We’re thrilled you enjoyed the food and service. We hope to welcome you back soon. Warm regards, Mandarin Northwood Team
Mitlesh V. • 4 reviews
14 December 2024
6/10Cold food
Mandarin • Owner
Hi Mitlesh Vaid, Thank you for your feedback. We’re sorry to hear the food wasn’t served hot. We’ll review this with the team to ensure it doesn’t happen again. We’d love to welcome you back for a better experience. Warm regards, Mandarin Northwood Team
Hitesh B. • 26 reviews
15 December 2024
10/10accommodating and great food
Mandarin • Owner
Hi Hitesh Bodani, Thank you for your kind words! It’s great to know you always enjoy the food and find it fairly priced. See you again soon. Warm regards, Mandarin Northwood Team
Nish s. • 2 reviews
11 December 2024
6/10we did put message on app to say is first visit, which never got noticed , they only had one large table and our table of 3, it took 55 mins for starters which is longest from any Chinese restaurants we been, also had to wait as only one person serving and other looked like she was new , on top they charged service charge , did not ask if anything or wrong or even how was your experience nothing . first and last time , not great experience
Mandarin • Owner
Hi Nish Shah, Thank you for your feedback. We’re sorry to hear about the delays and lack of follow-up during your visit. Your comments will be shared with the team to ensure we improve. We’d like the chance to welcome you back for a better experience. Warm regards, Mandarin Northwood Team
Linda S. • 31 reviews
8 December 2024
6.5/10The restaurant is a nice place to spend an evening. The food is ok. Some parts of the meal were of it much better than others
Mandarin • Owner
Hi Linda Silverton, Thank you for sharing your experience. We’re happy to hear you enjoyed parts of your meal, and we’ll review your feedback to ensure consistency. We’d love to welcome you back to try more of our dishes. Warm regards, Mandarin Northwood Team
Shilpa P. • 19 reviews
7 December 2024
9/10Lived in the area over 25 years and never been so thought we’d try it. So pleasantly surprised. Food was really tasty and the service was very good. Only downfall was that is was quite cold in the restaurant. Other than that we had a super evening and will definitely go back again.
Mandarin • Owner
Hi Shilpa Patel, Thank you for your thoughtful review. We’re delighted you enjoyed the food and service and appreciate your feedback about the temperature. We’ll make sure to address this. Looking forward to seeing you again! Warm regards, Mandarin Northwood Team
Emma P. • 1 review
4 December 2024
8/10Service was not very good
Mandarin • Owner
Hi Emma Piggott, Thank you for your feedback. We’re sorry to hear the service didn’t meet expectations. Your comments will help us improve, and we hope you’ll visit us again. Warm regards, Mandarin Northwood Team
Kavita S. • 12 reviews
24 November 2024
9/10Lovely food, great service
Mandarin • Owner
Hi Kavita Shaunak, Thank you for your kind review! We’re glad you enjoyed the food and service. We look forward to seeing you again soon. Warm regards, Mandarin Northwood Team
Priti P. • 6 reviews
22 November 2024
9/10Food was yum! The 50% offer made it deffo worth it! Will come again!
Mandarin • Owner
Hi Priti Patel, Thank you for your review! We’re so pleased you enjoyed the food and found the offer worthwhile. We can’t wait to see you again. Warm regards, Mandarin Northwood Team
B C. • 22 reviews
22 November 2024
6/10Clean restaurant with nice decor. Great selection of vegetarian food but does lack flavour and authentic taste. It's more indo-chinese style than Cantonese/Chinese/peking. Flavour profile can be improved.
Mandarin • Owner
Hi B C, Thank you for your feedback. We’re glad you appreciated the cleanliness and decor. Your comments on the flavour profile are noted, and we’ll strive to make improvements. Warm regards, Mandarin Northwood Team
Nina D. • 7 reviews
20 November 2024
3.5/10we arrived at 7:30 and the restaurant was empty. It's own by a nice Nepalese lady but when I looked at the menu it's western Chinese.. I was expecting authentic Chinese. I asked about the sizzling dishes sauces asking what it was made of and where in china it was from. the owner could not tell said it's English. I cook alot of authentic Chinese food at home and have many Chinese friends. the food was a. little oily and two dishes tasted like they had the same sauce. Don't order the Char Sui BBQ not traditional too much hoisin sauce just added on top. I've cooked char Sui before. There is only one type of Char Sui the fact she's asking if I wanted honey or BBQ should have rang slatm bells. We left at 9pm and between that time there was only one other table. all other restaurants in the area were packed. Considering there was only us in the restaurant and one other table you expect the food to be hot starter mains and deserts were col. we were hungry so w
Mandarin • Owner
Hi Nina Denis, Thank you for your detailed review. We’re sorry to hear about your experience and will address your concerns with our team. We’re committed to improving and hope you’ll consider giving us another chance in the future. Warm regards, Mandarin Northwood Team
Judith K. • 58 reviews
18 November 2024
8/10Lots of tasty dishes all freshly cooked. Our pak Choi was slightly over cooked and our beans slightly under cooked but other than that everything was very nice.
Mandarin • Owner
Hi Judith Kaplan, Thank you for your review! We’re glad you enjoyed the dishes overall and appreciate your feedback on the vegetables. We’ll ensure this is addressed with the kitchen team. We look forward to your next visit. Warm regards, Mandarin Northwood Team
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