Deborah B. • 1 review
14 October 2024
3/10Waiters (2) couldn't answer basic questions about the menu. Are the special Nova spices hot ? Fair question, no intelligible answer. How many ribs in the beef starter? Answer a rack. WRONG ! One on the plate, different waiter, different question. Do you think disposable serviettes are an acceptable standard for the prices charged ? Many more things wrong. Fries on the menu, Chunky chips came ! Waiter had no reply other than the menu is wrong. On that point, my starter of ribs was plural on the menu. Never visiting again. Highly disappointed.
Nilesh P. • 1 review
1 September 2024
10/10Excellent service, good stake
Aryan W. • 1 review
16 July 2024
8/10Came here with a few friends. Enjoyed our experience altogether. Staff was very friendly and helpful however there weren’t many waiters around so the service itself was very slow. Not at the fault of the waiters themselves as they were great but more so of the management for not having a bigger team on duty. Our starters were decent, tasted nice and flavourful. Our mains were brilliant. One of my friends and I ordered steaks and they were juicy, cut off the bone easily and tasted amazing. Would recommend this place to everyone but would also advise the management to get more staff on duty as it was very slow and I saw the waiters that were available were overrun with tasks. Altogether a very good experience.
Sher K. • 3 reviews
15 July 2024
10/10Peter the waiter was perfect
Halima S. • 15 reviews
7 July 2024
6/10Lovely restaurant giving bougie vibes but the service and food did not match. Service extremely slow and waiter was very disengaged. Steaks came overly well done when requested for medium. Sushi was tasty. Overall wouldn't pay more than the 50% off. Took ages for the bill to come and also to add on the fork discount!
Farhana C. • 1 review
12 March 2024
2/10We were so excited to go to Nova for my birthday. I went with my two sons and the waiters ignored us to serve the couple behind us and the table of 4 infront of us. We asked on 4 occasions for water, the waiter dismissed us off hand by raising his hand to us asking us to wait until he was free. This continued from 18.04 to 18.25 I went to the front desk and asked the ladies at reception if we might be able to served with water. The restaurant was full of staff and the only customers were my table, and two other tables. The customer service had shocked me to the core, Nova brand themselves as a higher end restaurant but they cannot compete with the kindness and dignity shown by other simpler restaurants.
THOMAS B. • 4 reviews
29 August 2023
10/10Superb service from Prince and the other members of staff. Amazing flavour of the aged beef, which is dramatically on display in the front of the restaurant.
The FamAlmonte A. • 2 reviews
10 April 2023
9/10It was a good first-time dining experience with my family in this restaurant. The staff are friendly & accommodating. The food is delicious, but the price is a bit pricey. Thanks to the Fork, we managed to have 50% discount, so we had a nice birthday celebration for our daughter's birthday. Thanks.
Folake O. • 1 review
4 April 2023
10/10Amazing aesthetic with a great DJ! The food was to so great! The staff were also very attentive and so polite! I would definitely be back to this restaurant.
Maryam S. • 18 reviews
31 March 2023
10/10We came here for Iftar and it was lovely! The food was served at the perfect time and it was delicious. The staff are friendly and the restaurant is beautiful. We really enjoyed it! Thank you :)
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