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The food was truly dismal. We have had afternoon tea here multiple times and loved it, however their restaurant did not live up to the same standards and left me bitterly disappointed and full of embarrassment with the overseas guest I brought along. The staff had no idea about the menu. We ordered a pizza to share as an entree which seriously made a frozen pizza look and taste extravagant. For our mains, my friend ordered a medium rare steak and it came out over cooked and warm and looked scared to have been served up. My risotto came with the extra chicken which I didn’t ask for and my husbands tangine was mediocre at best. The espressos tasted like heated up filter coffee. The staff didn’t clear our plates post the entree and in the end I had to collect them up and hand it to them. Glasses of water were requested which appeared after a couple of chasers thirty minutes later. Trying to get someone to take our order took 20+ minutes before staff made an appearance. I know it has been tough during COVID but the restaurant standards have definitely fallen by the wayside. Not to mention, I believe we were quite overcharged. Will look into this. I would not recommend for people to eat here. It’s lost it’s shine.
Lovely hotel great service amazing food highly recommend
VISITED ON 3 course offer for £35 - food excellent as was service. 2 glasses of wine and l g & T almost doubled the bill (but it was London!!) Only criticism was ghastly music.
food was excellent , the only issue was that i booked the terrace and was told it was not available so we sat inside, not an issue as it was still lovely but it wasn't what i booked.
Excellent service and value for money. Staff were very attentive without being too intrusive. Food plentiful, well presented and everyone in my party thoroughly enjoyed the experience.
Fabulous food beautiful decor and very attentive staff. Great value for money
We enjoyed an absolutely superb meal in beautiful surroundings. From the moment we entered The Royal Horseguards and the restaurant itself we were greeted by extremely polite and helpful staff with nothing being too much trouble. We were left to enjoy our meal without intrusion but if we needed anything at all the staff were there straight away. We thoroughly enjoyed ourselves and very much look forward to returning in the future.
I ordered a bottle of Sancerre which was oaked instead of the expected fresh zingy taste. I ordered sea bass which was covered in a curry sauce totally disguising the delicate taste of the fish. My daughter is a vegetarian but disliked the mushroom rissotto as it tasted gritty. A very expensive and disappointing experience.
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