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Reviews - Park Room

Reviews

9.5
of 10

Excellent
364 reviews
Ambience
9.6
Food
9.4
Service
9.5
Real experiences from real diners
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  • Scott S.1 review

    9 March 2025

    10/10

    Wonderful food, wonderful staff, lovely venue.

  • Terese R.1 review

    2 February 2025

    10/10
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    Very exclusive afternoon tea, amazing environment and fantastic service. Cannot miss this place, will definitely come back again!

  • David G.2 reviews

    16 January 2025

    10/10
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    How attentive the staff was

  • Matthew L.1 review

    15 January 2025

    10/10

    The service in particular was excellent. You were made to feel special.

  • Steve F.1 review

    30 December 2024

    10/10
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    A perfect afternoon here treating the lady of my life. Upon arrival being warmly greeted, and shown to our table. For the duration of our visit, we was looked after by IRYNA who was very friendly, helpful, and attentive in serving us with beautiful starter, teas, finger sandwiches, scones and cakes. IRYNA even served me with a lovely cake with a candle to blow out as a birthday treat.❤️ A really big THANK YOU to everyone there for the prrfevt afternoon and we will be looking forward to visiting and enjoying again next month Steve and Joy.

  • Evangeline G.1 review

    22 December 2024

    9/10

    The staff! The Park Room is lovely and a destination for many with staff making all seem perfect even if one’s table is not quite ready! The delightful treats on the top tier were masterfully created and a joy to behold! The remains of the tea were boxed with the young man serving us insuring perfection for our “take away”! Tea at Park Room will remain a lovely holiday memory for four women from the USA!

  • Karen R.1 review

    17 December 2024

    5.5/10

    The service was disappointing.

  • James B.1 review

    14 December 2024

    4/10

    Venue and service were both on point. Food was awful: - "asda smart price" style sandwiches with cheap, slimy meat and excess butter - dry stale tasting scones - adequate but forgettable cakes All told this was a poor meal and terrible value.

  • Rosemary K.1 review

    6 December 2024

    8.5/10

    Delicious tea! Excellent pianist who got us in the Christmas spirit! One constructive comment is that the staff need to learn not to stretch across their guests with their service.

  • Barbara C.1 review

    6 December 2024

    10/10
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    Great ambience, very delicous food and outstanding service. Not to forget the piano player. We loved all at out stay.

  • Sarah B.1 review

    27 November 2024

    10/10

    Our Christmas Afternoon Tea was amazing. The food was delicious. The cakes were exquisite and delicious. Siri who served us was very attentive but not overly so. Siri was very friendly and made our visit very enjoyable. We can highly recommend Afternoon tea at The Park Room. I am sure we will be back soon.

  • Ashley E.

    Ashley E.1 review

    11 November 2024

    10/10

    Enjoyed the Fairies Tea this past weekend. Was probably the prettiest tea I have ever had! Each dessert was a mini piece of art and just as delicious as it was beautiful. Sandwiches and scones were also top notch, would 100% recommend.

  • Beverley G.2 reviews

    12 November 2024

    10/10

    We had a really lovely Flower Fairies afternoon tea at Grosvenor House. The setting, food, and service, were perfect!

  • Paul Q.

    Paul Q.2 reviews

    9 November 2024

    10/10

    Service was memorable. The waiter was an expert about teas and was very dedicated. The team is generous and welcoming. Will definitely visit again.

  • Alan G.1 review

    9 November 2024

    10/10
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    The whole experience was amazing,whoever made the fairy cakes is extremely talented .

  • Rachel M.2 reviews

    7 November 2024

    10/10

    Lovely attentive, polite and knowledgable staff. Top quailty ingredients combined in delightful and enjoyable designs.

  • Kevin D.1 review

    4 November 2024

    10/10

    Delicious food (excellent quality and lots of it) and wonderful service. The staff couldn’t have made my wife and I more welcome or more special. And they gave us an extra glass of champagne on the house as it was her birthday. Well done. We will definitely return.

  • Benny K.1 review

    22 October 2024

    10/10

    We had a lovley time. Everyone was really helpful, especially Irina made sure we had a good time. Thank you!

  • Yoorhim K.3 reviews

    28 October 2024

    10/10

    What a lovely place! Thank you for the nice service.

  • Johanna S.1 review

    25 October 2024

    10/10

    Everything, the athmosphere the food and full 10 for the service.

  • Robin B.2 reviews

    13 October 2024

    8/10

    Service was berg good. Lovely room. Sandwiches not great, but scones delicious. Ridiculously overpriced.

  • Carol D.1 review

    16 October 2024

    10/10

    The Staff were so friendly and welcoming .Made us feel special .It really was a lovely experience . Everyone from the Doorman to the Lady in the ladies restroom . All the staff in the Hotel were lovely .We will visit again for sure .

  • Susan R.2 reviews

    8 October 2024

    9.5/10

    The amuse bouche and open sandwich made an excellent change from the usual afternoon tea. Also, the flower fairy designed cakes were beautiful in their appearance and flavour.

  • Alexander P.1 review

    10 October 2024

    10/10

    Food was amazing and we had loads!

  • Nicola B.1 review

    5 October 2024

    10/10

    The best afternoon tea we have ever experienced, everything was perfect 🧚🏻🍰

  • Marie Claire F.1 review

    26 September 2024

    9.5/10

    The greeting was very warm. Service was exceptional. Food was very tasty.

  • Michelle M.1 review

    21 September 2024

    10/10

    The staff were fantastic and the food was beautiful.

  • Rhonda C.1 review

    30 August 2024

    9.5/10

    Outstanding food and good variety and plenty of it. Really enjoyed the piano playing.

  • Gail C.2 reviews

    31 August 2024

    8/10

    Overall fabulous experience. The only thing that let it down was the slightly surly waitress. She whipped my cup of tea away when the cup was half full and was a little heavy handed and abrupt. All other staff were delightful and the experience was very special. I love that we got to take unfinished items away, along with a bonus 2 slices of cake which was a wonderful surprise!

  • Megan G.1 review

    4 September 2024

    9.5/10

    The service and thoughtfulness of the tea

  • abbi h.1 review

    1 September 2024

    10/10
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    Service was A* and the food was lovely

  • Charlotte D.1 review

    27 August 2024

    10/10
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    The fairies afternoon tea was stunning and the service was impeccable. My daughter loved the experience, it really was so pretty. The pastry chef is so clever and I would recommend the Park Room at the Grosvenor for any occasion

  • Nicole S.1 review

    15 August 2024

    3.5/10

    Food was horrible and overpriced. Service was mediocre. Very disappointing.

  • Christine R.1 review

    23 July 2024

    10/10
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    We had a lovely staff member who made us feel very special and took care of us well. Thank you Saiful for a delightful experience

  • Tanya N.1 review

    28 July 2024

    10/10
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    We had a fantastic fairies afternoon tea, the waiter Saiful made it memorable and special for our part of 4 people. We celebrated a 40th birthday and a 6yr olds first time to England to visit family, and it was nothing short of magical. The sandwich selections and scones and all the accoutrements were delicious. We especially loved the fairy themed tea cakes and desserts designs from the world renowned Cicely Mary Barker. I’m thrilled we found this special afternoon tea our last weekend in London.

  • Lynda S.1 review

    12 July 2024

    10/10
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    The service surroundings and the food

  • Bruce H.1 review

    17 July 2024

    10/10

    The food was outstanding, as were the hosts and servers. We’ve been to many high teas and we consider this the best one so far. The desserts were really great.

  • Debbie T.1 review

    17 July 2024

    10/10
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    Best afternoon tea I’ve ever had. Service and ambiance, excellent!!

  • Julie K.3 reviews

    15 July 2024

    10/10

    We had the really delicious Flower Fairies afternoon tea in the beautiful Park Room at the Grosvenor House Hotel, and had a wonderful time! The staff couldn't have been more welcoming and helpful, and we had a very happy afternoon, and would thoroughly recommend this experience.

  • Françoise M.6 reviews

    30 June 2024

    9.5/10
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    A superbe experience in a cosy atmosphere Theme « Flower Fairies teatime » was exquisite, the cakes looked as delicious as they looked. Highly recommended Only wish, to be attended just by one person, not 3.

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