Shu Xiang Ge Hotpot - Chinatown
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What diners said about this restaurant:
Ying L. • 2 reviews
18 November 20236/10
The food was good. There’s one particular staff who had been quite rude whenever we interacted with him, which made our experience with this restaurant not particularly pleasant.
Jo F. • 1 review
16 November 202310/10
super fun, super yummy food, friendly service. will be back!
Q J. • 1 review
8 November 20232/10
Horrible experience, there are hairs in the food, and dead insects in the food. There is no explanation or solution, they simply took out the dish. Vendor accepts cash only
Victoria C. • 1 review
20 October 20239.5/10
Lovely food and staff. Most of us had never had Hot Pot before and we all really enjoyed the meal.
Khairul A. • 1 review
19 October 20236.5/10
Food was quite good. However, service was terrible. We ordered quite a lot of food, but more than half of them didn't arrive. We ate what was served first, as we would understand that the kitchen might be backed up. Waited really long and when we asked where is the rest of our orders, they were confused and ask what did we not get. Told them we have not received majority of the food and they came back with receipts of our order and released they have given our food to a different table. We had to wait further for the food and by the time our food came, we were already full from the vegetables and the rice. We still ate the food that finally arrived, and yet we were still short of 1 of our orders. We had enough of the wait and told them to cancel it as we were tired and full by then. The manager (I assume) came to us with the last food that was late served and told us 'the kitchen has already made it for you, do you still want it?' We said no cause we can't be bothered anymore and he stormed off and threw the food really loudly away in anger. Bad service, no apologies, nothing. So gave food and ambience a good rating but service is just absolutely atrocious. Won't come back :)
Bobby S. • 1 review
18 October 20234/10
The food was just okay and the service was less than average. About 80% through our meal, they moved us to a different table so they could sit a larger group of White people...
Nicholas S. • 1 review
13 September 20239/10
The restaurant was a great find, Andy, The branch manager was fantastic and another gentleman as well, (unfortunately didn’t catch his name) was also really attentive and really helped us to settle in for our first time ordering a hot pot would definitely recommend.
Ivan K. • 1 review
2 September 20239.5/10
First time to a hot pot restaurant and this didn’t disappoint. Delicious food. Highly recommended!
Roy C. • 1 review
19 August 20239.5/10
Great food at a good price. One of the best restaurants in China town.
Stefani N. • 9 reviews
29 July 20237/10
They only accept cash if you are going with a discount from The Fork. It could have been better service
Lloyd R. • 1 review
18 July 20234/10
Awful music, food was average, price was very very high
Mindaugas V. • 1 review
30 May 20238/10
good but the pork is very lean i.e. not tasty. Must be British or smth. good but the pork is very lean i.e. not tasty. Must be British or smth. good but the pork is very lean i.e. not tasty. Must be British or smth.
Vanessa W. • 1 review
22 May 20233.5/10
Xiaomei J. • 1 review
15 February 20232/10
Terrible attitude of the staff.
Jane Au • 2 reviews
14 February 20237.5/10
Overall the food was excellent. Though the soup was a bit oily. The service needs improvement.
Andrew L. • 1 review
24 January 20237.5/10
Good taste, the pot soup and dishes are all OKAY, fried rise very good too. But there was almost no service, and the price is too high based on the environment and food quantity.
shirlie l. • 1 review
15 January 20239/10
Great selection of food!
Ana P. • 1 review
28 December 20228/10
Long wait even though we had a reservation, staff weren’t that helpful, our first hotpot experience and we had no help to figure out how to order. Things were missing on our table, napkins, bowls but we just got up and got ourselves. Otherwise a great experience, food was delicious and all a good portion. Highly recommend the beef slices and fried rice, be careful with the spicy broth if you cant handle spice, the Sichuan pepper really numbs the mouth and packs a kick.
Mari M. • 3 reviews
28 December 20227/10
キム ホ. • 1 review
18 December 20228.5/10
good food！but it was a little difficult to get the waitress attention. But overall it was good.
10 Gerrard Street, W1D, London, United Kingdom
With a fresh new look, Shu Xiangge at 10 Gerrard Street is even more so the place to go for bona fide Sichuan hot pot in London.
Envisage modernized communal hot pots embedded into the tables, and super slick interior updates, like an elegant wall design featuring Chinese engravings.
It’s a delightful spot to bring your friends or family where you can all dunk and devour together over a piping warm hot pot. Star of the show however, is Shu Xiangge’s exquisitely hand painted ‘Along the River During the Qingming Festival’ mural.
You won’t fail to be wowed by its beauty.
, Open sunday, ,
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