Shu Xiang Ge Hotpot- White City

Daniele C. • 4 reviews

8 March 2025

9.5/10

Great food and price

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Ed B. • 1 review

14 February 2025

10/10

The food! Seriously tasty

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Courtney B. • 1 review

14 February 2025

2/10

This place is CLOSED DOWN!

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Carla F. • 1 review

8 November 2024

2/10

It was closed when we got there and there was no previous warning which ended ruining the whole party. Highly disappointed that I was allowed to book when it was closed completely

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Elvin C. • 2 reviews

19 October 2024

6/10

The food was good, but the service was slow and it was very difficult to get the server's attention, even though we were some of the only people in the restaurant. The toilets were not very clean and on multiple occasions we watched the chef carry full bags of rubbish through the dining area out the front door, which did not seem particularly hygienic.

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Rainbow L. • 1 review

4 September 2024

8/10

They charge us the dipping sauce which we never use which makes an extra cost at our bill, we all thought it was an optional. Apart from that everything are great! Food and service are excellent!

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Michael M. • 1 review

24 August 2024

9.5/10

Very authentic hot pot, tasty and good quality. The buffet hot pot menu is excellent value for money.

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Shelby C. • 1 review

26 July 2024

7.5/10

One of the staff members was really helpful and answered our questions as first timers. The one who initially served us didn't explain too much but the food was lovely

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Herminio Piñeiro R. • 1 review

1 June 2024

7/10

good service and quiet ambience.

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Corrina R. • 1 review

6 April 2024

10/10

Came here for date night with my daughter and the food was yummy, we had baby squid, prawns, scallops, mushrooms mix, our hotpot was really yummy and brothy, we both had a dripping sauce, overall experience was excellent, staff were helpful and friendly, we will definitely be coming back

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Alex G. • 9 reviews

9 December 2023

6.5/10

They keep forcing people from TheFork to pay in cash. We showed them their reply to a previous review in which they said they do accept card, but they still made us go to an ATM "to compensate the discount". Obvious tax evasion, so we asked them to remove the 12,5% service charge. Otherwise, the place is good, although quite expensive even with the discount.

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Hoang N. • 3 reviews

11 November 2023

10/10

Always nice

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Niranjan T. • 6 reviews

9 September 2023

9.5/10

Great service and very quick to bring out the food. The broths for vegetarians were a bit limited but otherwise great spread and options. They only accept cash for fork bookings so be aware!

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Deffany L. • 1 review

30 September 2023

10/10

It is genuinely a really lovely place to enjoy time and munch with families or friends. We visited there during the Mid-Autumn Festival so the staff offered some top notch, home made moon cakes to us. The staff also provided good tips about the food and the sauce. All the ingredients are fresh and tasty, the soup base is brilliant as well. Recommend to go!

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JU H. • 1 review

13 September 2023

2/10

The food is so bad. There are flyings in the air. Bad restaurant.

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Hoang N. • 3 reviews

19 August 2023

10/10

Very nice place. New favorite place

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Kim T. • 9 reviews

20 August 2023

7.5/10

Great food if you are after hot pot. Good service. Would recommend.

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Alexandre A. • 20 reviews

17 August 2023

10/10

best customer service and delicious

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Yjngying Z. • 1 review

20 May 2023

2/10

I went there with my boyfriend. As soon as the waitress realised that I’m Chinese, he started talking only to me using chines and insisted that they can only accept cash. However, I made a ring there before that day, and they promised me that they can accept card payment. ???? I’m so disappointed about their service. Do you think I’m also Chinese so you can take advantage of me?? Shame.

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Cheung K. • 1 review

1 August 2023

2/10

The food very bad and staff not good too

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