Nazma K. • 9 reviews
18 March 2025
10/10The restaurant is beautiful and the staff are lovely.
Molly I. • 14 reviews
17 March 2025
10/10Really tasty food and service was excellent
Francesca A. • 1 review
11 March 2025
8.5/10Was lovely for a business dinner in The Orangery Room.
Chelsea C. • 6 reviews
8 March 2025
6/10The staff are very welcoming and kind. The food was average and wasn’t that hot when it arrived to the table. in addition, they didn’t have any take away containers only bag so I literally put my food from the plate so I could take away a paper bag for a restaurant that statue should’ve definitely offered better alternatives.
Sotto Cucina & Bar • Owner
Dear Chelsea, Thank you for your feedback about staff so welcoming. We are sorry to hear that the food did not meet your expectations. We will use your feedback to keep improving, Kind Regards,
Nazma K. • 9 reviews
7 March 2025
10/10The food was amazing, beautiful restaurant. We all had a wonderful experience. Thank you
Sotto Cucina & Bar • Owner
Dear Nazma, Thank you so much for your fantastic review! We’re absolutely delighted to hear that you had such a wonderful experience with us, Kind Regards,
Ṣadé F. • 1 review
6 March 2025
10/10The server was so friendly, they plenty of vegan options that were delicious and the venue was lovely . Would definitely go back
Sotto Cucina & Bar • Owner
Dear Sade, Thank you so much for your fantastic review! We’re absolutely delighted to hear that you had such a wonderful experience with us with all the vegan options! Kind Regards,
Elena A. • 4 reviews
1 March 2025
10/10Amazing food and excellent service! Thank you Abhi for making the experience a 10/10.
Sotto Cucina & Bar • Owner
Dear Elena, Thank you so much for your fantastic review! We’re absolutely delighted to hear that you had such a wonderful experience with us, especially with Abhi, Kind Regards,
John L. • 1 review
11 February 2025
9.5/10Food was delicious - creamy white burrata with peas mint a lovely fresh starter. Then sea bass on tomatoes olives and onions - really tasty, without being over filling. Friendly helpful waiting staff.
Sotto Cucina & Bar • Owner
Dear John, Thank you for your fantastic feedback! Burrata and seabass are two of the most popular dishes! It is great to read that you like them! As well as the team! Looking forward to welcoming you soon! Kind Regards,
Martin D. • 1 review
3 February 2025
9/10Great authentic Sicilian cuisine
Sotto Cucina & Bar • Owner
Dear Martin, Thank you for your fantastic feedback! Looking forward to welcoming you soon! Kind Regards,
Fabrizio B. • 3 reviews
8 December 2024
2/10Food is another story
Farzana M. • 11 reviews
18 November 2024
10/10Great location within a reputable hotel, lovely food and very affordable
Katherine F. • 3 reviews
21 November 2024
9.5/10A lovely experience. The food was consistently excellent. But the best part of our experience was the kindness & competence of the person who served us - Richard. One of our group recently started using a wheelchair & his experience of restaurants to date has not been favourable. Richard’s respectful and attentive presence was nothing short of remarkable. The bathrooms & restaurant were genuinely accessible, making for a smooth, thoroughly satisfying experience overall.
Heidi B. • 1 review
14 November 2024
7.5/10Some of the dishes we had were really good - the arancini and chocolate torte in particular. Others less - so the cod cheeks, were like children's battered food. One of the staff members was very friendly and one didn't know anything about the menu. The location is within a hotel, so not the cosy Sicilian Cantina we had anticipated. We ate there as part of the Fork Festival which gave us 50% off food. This made the experience positive!
Theo K. • 1 review
8 November 2024
10/10Great service and amazing food the wine suggested was a perfect match for the food ordered
Samuel L. • 4 reviews
31 October 2024
10/10Nice food, atmosphere and service
Faruq R. • 141 reviews
16 October 2024
9/10Great food and service as usual. Great options. Great value for money with 50% off.
Paula C. • 1 review
12 October 2024
4.5/10Food was average... felt like it was processed sauces on the pasta that had been microwaved and the lamb was bought in catering style, not cooked on premise, both the lamb and chicken were overcooked. All round very disappointing for the price. Location described as a cellar ... it's really only that you go to basement level - nothing spectacular at all.
Lucy T. • 1 review
9 October 2024
9.5/10Really friendly and professional service. Thank you
Shawn L. • 3 reviews
26 August 2024
9.5/10Definitely a gem, in the heart of the city but still hidden. We had amazing classic dishes and enjoyed every bit.
Susan L. • 1 review
23 August 2024
8/10When booking, we didn't realise the restaurant was at the bottom of the Hyatt Hotel so we were initially a little disappointed. That said, greeting was perfect, restaurant setting good and the food was absolutely delicious. Once our main had been served the attention of the waiting staff waited, we frequently had to grab their attention. Our plates were left for some time once we'd finished eating and we had to ask about desserts and the bill. The staff were busy relaying restaurant for the following days breakfast service.... which was noisy and distracting. Finally, the restaurant offers a really good, exceptional deal with 50% off food for booking in advance through The Fork. Our waiter affirmed this on our arrival. The bill was presented without the discount and I was left fumbling around with my phone to prove I was entitled to the discount. It is as well there was no one near us at this point, I was left annoyed and embarrassed!
Jane M. • 1 review
16 August 2024
4.5/10We had focaccia to start - the bread lacked flavour but was ok. We each had a different pasta dish for main and both dishes were extremely salty. We did not have desert. The restaurant is part of a hotel and lacked atmosphere. It certainly didn’t have the Italian ambience. Overall very disappointing after the 5 star reviews had led us to expect so much more.
Jason V. • 10 reviews
4 August 2024
10/10Nice food at great prices... Zihad was great!
Ruby B. • 2 reviews
26 July 2024
5/10This was a bizarre experience from start to finish. We were offered water and asked for it twice before getting it. I was brought the wrong drink, then only half of the one I did order. My bf tried ordering 2 portions of chips and convinced to only have 1. the food was nice, but quite cold. We could see the chefs shouting and asking for no more orders - early on a friday night. We were offered a desert menu which never came, and got the bill instead. Even with 50% discount it was overpriced. Safe to say we walked back into Whitechapel wondering if it was all a dream. won't be going back unfortunately.
Loye H. • 2 reviews
24 July 2024
10/10+4The food is delicious and the presentation is amazing. The vibe is chill and quiet.
Janice C. • 21 reviews
18 July 2024
7/10Food was of high quality but of very small portion.
Simon E. • 6 reviews
14 July 2024
7.5/10Decent restaurant pub that was busy, so clearly a popular spot. Had the chicken sub that was good.
Beatriz G. • 1 review
13 July 2024
10/10The service and the food were great.
Kazimierz B. • 3 reviews
10 July 2024
10/10The food is really good, I wouldn’t say exceptional, but it is definitely very tasty. The restaurant itself is very pretty, nice colors, thoughtful design, and a little bit of this fancy feeling. Service was amazing for a restaurant of this kind - there was a small amount of people in the place besides us - so that might have contributed. However, there were two people serving us, we’ve been asked about the quality of the meals, and also about the things we would change in them - we really felt taken care of. Overall, the restaurant is one of the best I’ve been to in London in this price range.
Martin B. • 6 reviews
5 July 2024
7.5/10The staff is super friendly and professional. Food is okay, a bit pricey though.
Jeannine L. • 12 reviews
29 June 2024
10/10Good food and excellent service
Tracy B. • 19 reviews
23 June 2024
10/10Truly amazing. It is in Hyatt hotel
Zuzanna D. • 9 reviews
22 June 2024
8/10Lovely place, good service although, pizza was a disappointment 😔
Peter E. • 13 reviews
28 March 2024
7.5/10Tasty food and decent service, let down by a couple of dishes being luke warm and the burratta was straight out of the fridge. If everything was the correct temperature it would have been a good experience.
Danny C. • 101 reviews
21 March 2024
10/10Excellent value on the aperitivo deal. Third time visiting after a year - food and service still high quality.
Alice G. • 33 reviews
22 March 2024
7.5/10Windowless basement with decent food. Cold aperitivo’s served far too cold straight out of the fridge. Service eager and helpful.
Sharon H. • 6 reviews
16 March 2024
3.5/10We were catching up with friends that we hadn't seen in ages and chose here because of the fork 50% off offer and also the 5* tripadvisor reviews. Also because I am gluten/ wheat free I confirmed with the restaurant to see what they would have and mentioned a couple of dishes and that they had gluten free pasta so all good. Unfortunately it was nothing like 5* the restaurant looked more like a canteen/ café, American diner and quiet for a Saturday night. Our friends starters calamari and sardines to share were a good size . Our burrato was meant to be shared but really I felt just 1 shared between 2 and not that big was very minimal more like a starter for 1! Then the mains came and they made the lamb cutlet dish gluten free after a couple of waiters were adamant that it couldn't be done but quite a small portion! My husbands pizza was burnt on the bottom which we managed to get taken off the bill and my friend 's husband 's steak ( although he ordered a rare one) it came out completely cold! No offer of dessert at the end of the meal all in all very disappointed and would give Zoom East no more than 2 *
Fernanda A. • 5 reviews
15 March 2024
10/10The food was delicious but the service was beyond amazing. A special thanks to Yahiya with his sympathy, we enjoyed so much our time there.
Tanushree S. • 7 reviews
14 March 2024
10/10+1I really loved this recommendation by Fork as this place was a hidden gem! Cozy, sophisticated and perfect for a date night. The food and the service was great!
Natalie T. • 38 reviews
9 February 2024
9/10Nice friendly staff
Siobhan J. • 1 review
2 March 2024
10/10Absolutley great, impressed by the ambience, the food, the wine, the service 👌🏻… staff could not have been any better, exceptional, eat out a lot & couldn’t fault Zoom … the offer via The Fork incredible , wouldn’t hesitate to return, without any offer !
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