Thai Square South Kensington
Restaurant menu
Bookable on TheFork
Reviews
7.7of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Heather G. • 2 reviews
11 December 2024
7.5/10Very expensive for thai food. Green Thai curry was too spicy. I've had green thai curry 100s of times - in many different thai restaurants -& have never found it too spicy before.
Thai Square South Kensington • Owner
Dear Heather, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations, especially regarding the Green Thai Curry. We strive to provide a balanced level of spice, but we understand that everyone's tolerance can vary. We appreciate your comments, and we will make sure to review how we handle spice levels for future guests. We also understand that pricing is an important factor, and we work hard to offer quality ingredients and an authentic dining experience. We truly value your feedback and hope you’ll give us another chance in the future. Warm regards, Thai Square Team
Maggie S. • 1 review
10 November 2024
9.5/10Friendly welcome. Swift service and delicious food. Couldn't fault it at all. Great value too.
Thai Square South Kensington • Owner
Dear Maggie, Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed the friendly welcome, swift service, and delicious food. It’s great to know you found great value in your experience. We look forward to welcoming you back soon for another wonderful meal! Warm regards, Thai Square Team
Angela H. • 2 reviews
19 October 2024
5.5/10Food arrived cold. It was reheated and returned to the table but we were still disappointed. Quality and flavour was just okay. Wouldn’t recommend or return .
Thai Square South Kensington • Owner
Dear Angela, Thank you for your feedback. We sincerely apologize for your experience and understand your disappointment with the food temperature and quality. This is not the standard we strive for, and we appreciate you bringing it to our attention. Your comments will help us improve our service and ensure a better experience for our guests in the future. We value your input and hope you might consider giving us another chance to provide the dining experience we aim to deliver. Best regards, Thai Square Team
Carmen C. • 3 reviews
19 October 2024
7.5/10Food and staff lovely however the place is dated and tacky
Thai Square South Kensington • Owner
Dear Carmen, Receiving your fantastic review has truly made our day! We’re committed to creating a warm atmosphere and serving top-quality dishes, so knowing you had a wonderful time is incredibly rewarding. We look forward to welcoming you back for another delightful dining experience! Warm regards, Thai Square Team
Goran L. • 1 review
30 September 2024
8/10Improve on inventory, better tables and chairs
Thai Square South Kensington • Owner
Dear Goran, Thank you for your constructive feedback. We appreciate your suggestions regarding inventory improvements and updates to our tables and chairs. We are always looking for ways to enhance our guests' experience, and your insights are valuable to us. We’ll take your comments into consideration as we work to make improvements. We hope to welcome you back soon for a better experience! Best regards, Thai Square Team
Layla S. • 2 reviews
28 September 2024
3/10Food standard has gone down we used to come here a lot and the prices are high and food quality has gone down. The coke or sprite they serve has no gas it’s just sweet water
Thai Square South Kensington • Owner
Dear Layla, Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent experience did not meet the standards you’ve come to expect from us. We take pride in the quality of our food and service, and it’s disappointing to learn that we fell short during your visit. Your comments about the carbonation in the drinks are also noted, and we will address this issue with our team to ensure that all beverages are served at their best. We value your input and appreciate your loyalty as a returning customer. Please know that your satisfaction is important to us, and we are committed to making improvements based on your feedback. We hope you’ll consider giving us another chance in the future. Thank you again for your insights. Warmest regards, Thai Square Team
Anne-Marie G. • 91 reviews
22 September 2024
3/10Canteen type food been to better Thai chains. Giggling squid and Rosa superior. Food woeful had to keep asking to too up the bottomless booze done think he ever left a review this bad before.
Thai Square South Kensington • Owner
Dear Anne-Marie, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at Thai Square did not meet your expectations, especially compared to other Thai chains. We strive to provide high-quality food and service, and it’s disappointing to learn that we fell short during your visit. We appreciate your comments about the food and the service regarding the bottomless drinks. Your experience is important to us, and we will address these concerns with our team to ensure improvements are made. We understand your frustration and truly value your input. We hope you might consider giving us another chance in the future to provide you with a better experience. Warmest regards, Thai Square Team
David H. • 2 reviews
14 September 2024
9.5/10Friendly. A small venue but attentive and good top notch. Thank you.
Thai Square South Kensington • Owner
Dear David, Thank you for your lovely feedback! We’re thrilled to hear that you found our venue friendly and our service attentive. It’s always our goal to provide top-notch experiences, no matter the size of our space. We appreciate your kind words and look forward to welcoming you back soon! Warm regards, Thai Square Team
Robin S. • 1 review
13 September 2024
10/10Good efficient staff. Good tasty food, with excellent descriptions in menu, so you know how much chilli to expect. A place we keep coming back to
Thai Square South Kensington • Owner
Dear Robin, Thank you for your kind review of our restaurant. We are truly honored to have received such high praise from you. At Thai Square Restaurant, we strive to create a culinary experience that delights all the senses, and we are thrilled to know that we succeeded in providing you with an outstanding dining experience. Your kind words about our food, service, and ambiance mean the world to us. We sincerely appreciate your recommendation and look forward to serving you again soon. Best regards, Thai Square Team
Alison W. • 1 review
17 August 2024
5.5/10Food was okay. A shame our waitress didn’t smile at all.
Thai Square South Kensington • Owner
Dear Alison, Thank you for your feedback. We're sorry to hear that the food didn't fully meet your expectations and that the service was lacking in warmth. We will address this with our team to ensure a more welcoming experience in the future. We hope to have the opportunity to better serve you next time. Best regards, Thai Square Team
Marilyn M. • 1 review
10 August 2024
9/10Really fast service, food stunning, plenty of non meat options.
Thai Square South Kensington • Owner
Dear Marilyn, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the stunning food, appreciated the variety of non-meat options, and found our service fast. We look forward to welcoming you back soon! Best regards, Thai Square Team
Brian F. • 1 review
24 July 2024
5/10Booked on line but turned up and was told it was fully booked!, after a discussion a table became available upstairs, a very nice table overlooking the street, a very grumpy lady then took our order, we felt very rushed to order our food and drink our wine, not the best experience Regards Brian
Thai Square South Kensington • Owner
Dear Brian, I’m sorry to hear about the issues with your reservation and the service you received. It’s disappointing to learn that you felt rushed and that your experience was marred by a misunderstanding and unwelcoming behavior. Your feedback is important, and we will address these concerns with our team to prevent such issues in the future. Thank you for bringing this to our attention. Best regards, Thai Square Team
Henrik N. • 1 review
29 June 2024
5/10Food was lukewarm and pretty tasteless. And on top of that really expensive. Not worth visiting.
Thai Square South Kensington • Owner
Dear Henrik, Thank you for sharing your feedback with us. We're truly sorry to hear that your recent experience at Thai Square did not meet your expectations. We apologize if the food was not served at the ideal temperature and lacked the expected flavor. Maintaining high standards of taste and presentation is important to us, and we regret if we fell short on this occasion. Regarding the pricing, we strive to offer value for money with high-quality ingredients and preparation. We understand your concerns and will take your feedback into consideration for future improvements. Please know that your comments are valuable to us, and we hope to have the opportunity to provide you with a more satisfying experience in the future. Best regards, Thai Square Team
Kara s. • 3 reviews
30 June 2024
5.5/10Whilst the service was ok , the food was not as hood. Portions were small, sea bass unflavoured, sticky rice was inedible. Other venues in this chain are a lot better
Thai Square South Kensington • Owner
Dear Kara, Thank you for sharing your feedback with us. We apologize that your recent dining experience at Thai Square did not meet your expectations. We regret that the portions were smaller than expected and that the sea bass lacked flavor. Your comments about the sticky rice are also noted, and we apologize for any inconvenience caused. We strive for consistency across all our venues and take your feedback seriously. Please know that we will address these concerns with our kitchen team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to restore your confidence in us on your next visit. Best regards, Thai Square Team
Chris H. • 4 reviews
15 June 2024
10/10The Thai Square Kensington has long been a favourite restaurant of mine. My companion cannot eat spicy foods and the Thai Square prepared all the dishes for her, but without the chilli. I've never been to a restaurant where this degree of care has been displayed. The food and drink were, needless to say, excellent. As always.
Thai Square South Kensington • Owner
Dear Chris, Thank you so much for your wonderful feedback and for being a long-time patron of Thai Square Kensington. We're thrilled to hear that you and your companion had such a positive experience with us. At Thai Square, we strive to accommodate all dietary preferences and restrictions with care and attention. We're delighted that we could adjust the dishes to suit your companion's needs by omitting the chilli, while still ensuring the food remained excellent. Your kind words about the food and drink mean a lot to us, and we're grateful for your continued support. We look forward to welcoming you back to Thai Square Kensington for many more enjoyable dining experiences. Best regards, Thai Square Team
Emma P. • 1 review
26 May 2024
5/10The flavour was quite nice but the sauces were very watery for both of our dishes. The service was friendly but they cleared my partner's dish and gave him the dessert menu while I was still eating my main meal so I wasn't very impressed.
Thai Square South Kensington • Owner
Dear Emma, We sincerely apologize for the issues you encountered during your recent visit to Thai Square Restaurant. While we're pleased to hear that you found the flavors enjoyable, we regret that the consistency of the sauces did not meet your expectations. Additionally, we apologize for the timing of the service, as it's important to us that all guests receive attentive and considerate service throughout their dining experience. Your feedback is valuable to us, and we will address these concerns with our team to ensure that we improve in these areas. We hope you will give us another opportunity to provide you with a more seamless and enjoyable dining experience in the future. Thank you for bringing these matters to our attention, and we appreciate your understanding. Best regards, Thai Square Team
SUKHBINDER P. • 2 reviews
27 May 2024
3/10Very tired Deco compared to what it was a few years ago. Very rude staff who are incapable of smiling. Food was terrible. Fish sauce dish with Prwans tasted off and the soy sauce had a horrible after taste. Other branches are by no means this bad. We won't be going back to the South Kensington one ever. Best avoided unless you want to pay for the privilege to be met with rude staff and stale food.
Thai Square South Kensington • Owner
Dear Sukhbinder, We're deeply sorry to hear about your disappointing experience at our South Kensington branch. Your feedback regarding the tired decor, rude staff, and the quality of the food is concerning and not reflective of the standards we aim to uphold. We appreciate you bringing these issues to our attention, and we assure you that we take your comments seriously. We strive to provide a welcoming atmosphere and attentive service to all our guests, and we apologize if this was not reflected during your visit. Your feedback regarding the fish sauce dish and soy sauce will be shared with our kitchen team for further evaluation and improvement. We understand your decision not to return to our South Kensington location, but we hope you might consider giving us another chance at one of our other branches where we can provide you with a more positive dining experience. Warm regards, Thai Square Team
Anthony G. • 2 reviews
20 May 2024
5.5/10Having often enjoyed the dining experience at Thai Square, South kensington, on this occasion we were disappointed. The shared mixed starter was overcooked and the Fried Chicken with Rice was very dry - it would have been much improved with some gravy for the rice. We hope for a return to our former favourable experience in future.
Thai Square South Kensington • Owner
Thank you for sharing your feedback with us. We're sorry to hear that your recent dining experience at Tour restaurant did not meet your expectations. We apologize for the overcooked mixed starter and the dry Fried Chicken with Rice. Your comments will be shared with our kitchen team for improvement. We value your patronage and hope to have the opportunity to restore your faith in our restaurant during your next visit. Please feel free to reach out to us directly so we can ensure a more enjoyable experience for you. Warm regards, Thai Square Team
Brian B. • 1 review
21 May 2024
8/10Good quality food and pleasant service
Thai Square South Kensington • Owner
Dear Brian, We are thrilled to receive your fantastic review! It's truly rewarding to know that you had a great time at our restaurant. We strive to create a welcoming atmosphere and serve high-quality dishes, so your positive feedback means a lot to us. We can't wait to welcome you back for another memorable dining experience. Warm regards, Thai Square Team
Steven N. • 1 review
6 May 2024
5.5/10Ok. No high chairs. Made the meal a little more stressful. Food was ok. Service was friendly.
Thai Square South Kensington • Owner
Dear steven, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the lack of high chairs, and we appreciate your understanding. We're glad to hear that despite this, you found the service to be friendly and the food to be okay. Your feedback is valuable to us, and we will take it into consideration to improve our offerings and amenities. We hope to have the opportunity to welcome you back in the future for a more enjoyable dining experience. Warm regards, Thai Square Team
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