Thai Square St Albans
Bookable on TheFork
Reviews
8.5of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Della B. • 3 reviews
8 February 2025
9.5/10The welcome was genuine and warm. We were shown to our table and left to choose from the menu but left rather a long ten mins before anyone came to take our order. The food, dishes were generous portions and delicious. We enjoyed our evening and thank you.
Thai Square St Albans • Owner
Dear Della, Thank you for your lovely review! We're delighted that you enjoyed our warm welcome and delicious food. We do apologize for the delay in taking your order, as we always aim to provide prompt service. Your feedback is appreciated, and we will work to ensure a more timely experience moving forward. We’re grateful for your visit and look forward to welcoming you back soon! Warmest regards, Thai Square Team
Catherine B. • 1 review
1 February 2025
10/10The service is impeccable. You get a really warm welcome, and the food is delicious
Thai Square St Albans • Owner
Dear Catherine, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our warm welcome and delicious food. It's always a pleasure to provide impeccable service, and we look forward to having the opportunity to serve you again soon! Warmest regards, Thai Square Team
Ian A. • 1 review
25 January 2025
5/10Lovely setting, shame about the staff...not very attentive! Then hit you with a big service charge! I won't rush back!
Thai Square St Albans • Owner
Dear Ian, Thank you for sharing your feedback with us. We’re happy to hear that you enjoyed the setting, but we sincerely apologize for the service experience you had. It’s our priority to ensure every guest feels valued and well-attended to, and we’re disappointed that we missed the mark during your visit. Your comments are very important to us, and we will certainly take them into consideration to improve our service. We hope you'll consider giving us another chance in the future. Warm regards, Thai Square Team
Hemant S. • 8 reviews
11 January 2025
6/10The restaurant was cold and we were informed due to heating issues . We waited till we were shown to a different table which was reasonable . Service was way less than expected at the table ??? Staffing issues . Starters and wine was good . Crispy duck as intermediate course fell apart completely. Plum sauce was very watery and we requested chilli oil but were served something else . Overall disappointing table service . The gentleman at the door was very nice and courteous besides that nothing to enthuse an early return . This used to be a good place for dinner say has deteriorated significantly. Table wait staff can at least smile . Seems like they were not even happy to be there
Thai Square St Albans • Owner
Dear Hemant, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your recent visit. We're very sorry to hear that the service and overall experience did not meet your expectations. We truly value your feedback and are addressing the issues you raised. We’re grateful for your kind words about the gentleman at the door and are committed to ensuring the same level of friendliness and attentiveness is maintained throughout the entire dining experience. We understand your disappointment, and we’re genuinely sorry that we didn’t meet the high standards you’ve come to expect from us. We hope you’ll give us another chance to restore your faith in our restaurant. Warm regards, Thai Square Team
Julie B. • 2 reviews
29 December 2024
6.5/10Restaurant is big and bit chilly when sat by the windows. Pleasant service. Vegetable tempura was over-battered and not particularly tasty. The red curry was lovely. My friend had the drunken noodles but found it too heavily spiced. A bit more expensive than other Thai places in the area.
Thai Square St Albans • Owner
Dear Julie, Thank you for sharing your detailed feedback with us. We’re glad to hear that you enjoyed the red curry and found the service pleasant. However, we’re sorry to learn that the vegetable tempura and drunken noodles didn’t fully meet your expectations. We appreciate your comments and will review these dishes with our team to ensure they meet the high standards we strive for. We also value your input on the seating and pricing, and we’ll take it into consideration as we work to enhance the overall experience for our guests. We hope you’ll give us another chance to provide a dining experience that exceeds your expectations. Warmest regards, Thai Square Team
Brendan C. • 1 review
12 December 2024
7.5/10It was all very nice and relaxing thank you.
Thai Square St Albans • Owner
Dear Brendan, Thank you for your kind words! We’re so happy to hear that you had a relaxing and enjoyable experience with us. We look forward to welcoming you back for another great visit soon. Warm regards, Thai Square Team
Nigel J. • 1 review
8 December 2024
10/10Good food. Within our price range. Everything very clean including the toilets
Thai Square St Albans • Owner
Dar Nigel, Thank you for taking the time to share your positive experience at our restaurant. We're thrilled to hear that you enjoyed our culinary offerings and found our service exemplary. Your kind words motivate our team to continue delivering exceptional dining experiences. We appreciate your support and can't wait to have you dine with us again soon! Best wishes, Thai Square Team
Jacquie M. • 1 review
5 December 2024
10/10Good service friendly attentive staff and the resturant spotlessly clean. Food served on hot plates the actual resturant was in a very old dewelling showing of the high wooden beams. Have already recommened to others and plan to book the resturant soon.
Thai Square St Albans • Owner
Dear Jacquie, We are delighted to receive your incredible review! Thank you for sharing your wonderful experience at Thai Square Restaurant. We are passionate about delivering exceptional food and service, and it brings us immense joy to know that we met your expectations. Your kind words about our menu, flavors, and service truly inspire us to continue striving for excellence. We can't wait to welcome you back for another outstanding dining adventure. Warmest regards, Thai Square Team
Sheela B. • 1 review
9 November 2024
10/10Everything.
Thai Square St Albans • Owner
Dear Sheela, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your visit to Thai Square. Our team is committed to providing the best dining experience, and your review encourages us to keep up the hard work. Looking forward to your next visit! Warm regards, Thai Square Team
Graham C. • 1 review
17 October 2024
10/10Nice meal and wonderful atmosphere
Jean H. • 1 review
20 October 2024
10/10After a warm welcome, the service was excellent, quick but not pushy & the food was perfect. It was great having Thai food that wasn’t too spicy as well as the usual level of spicy for those who prefer that.
Thai Square St Albans • Owner
Dear Jean, Thank you for your fantastic review! We’re delighted to hear that you received a warm welcome and enjoyed excellent service throughout your meal. It’s great to know that our food options catered to both mild and spicy preferences, ensuring everyone can enjoy their dining experience. We appreciate your feedback and look forward to welcoming you back soon for another perfect meal! Warm regards, Thai Square Team
Hazel W. • 1 review
29 September 2024
10/10Friendly staff, good choice of lovely food that was served promptly.
Thai Square St Albans • Owner
Dear Hazel, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our friendly staff and the variety of delicious food. Providing prompt service is a top priority for us, and it’s great to know we delivered on that. We appreciate your support and look forward to welcoming you back soon for another lovely dining experience! Warm regards, Thai Square Team
Samantha A. • 1 review
13 September 2024
10/10Lovely food, good size portions. Great atmosphere, and friendly staff!
Thai Square St Albans • Owner
Dear Samantha, Thank you so much for your review! We're thrilled to hear that you enjoyed your experience at Thai Square. Our team works hard to provide the best service and food, and it’s rewarding to know that it made a difference for you. We look forward to welcoming you back soon for another delightful meal. Warmest regards, Thai Square Team
Jane S. • 2 reviews
6 September 2024
7.5/10I chose the wrong main course unfortunately. Starters were excellent
Thai Square St Albans • Owner
Dear Jane, Thank you for your feedback! We’re glad to hear you enjoyed the starters, though we’re sorry to learn that the main course wasn’t to your liking. We appreciate your honesty and hope you’ll give us another chance to recommend a dish that you’ll love on your next visit Warmest regards, Thai Square Team
Ayesha D. • 1 review
31 August 2024
5/10Very good service and kind staff. We revisited as we had been in previous years and had really tasty, authentic, reasonably priced food. However this time, the food was mediocre at best. The beef penang was really chewy meat and hardly any beef, starters were minimal and pretty much just deep fried. I left with a really big bill and not satisfied with the meal at all. I felt like the authenticity had disappeared sadly. I would have sent my food back but we were celebrating my husband's birthday so left it. Although the staff were lovely, I won't be returning.
Thai Square St Albans • Owner
Dear Ayesha, hank you for taking the time to share your experience with us. We’re glad to hear that you found our staff to be kind and attentive, and that you had enjoyed our food in the past. I’m genuinely sorry to learn that this recent visit did not meet your expectations. It’s disheartening to hear that the food did not live up to the standards you remember, particularly on such a special occasion as your husband’s birthday. Your feedback is invaluable to us, and we will be addressing the concerns you raised with our culinary team to ensure that our food reflects the high quality and authenticity we aim to deliver. Thank you once again for your feedback, and we wish you all the best. Warm regards, Thai Square Team.
Pyae Pyae S. • 1 review
28 August 2024
9.5/10Foood was amazing, totally worth it
Thai Square St Albans • Owner
Dear Pyae, Thank you for the fantastic feedback! We're thrilled to hear that you found the food amazing and felt it was worth it. We can't wait to welcome you back for another delicious experience! Warm regards, Thai Square Team
Asmita D. • 1 review
3 August 2024
10/10Staff friendly and food exquisite. Thoroughly enjoyable and recommend a visit and will go there again .
Thai Square St Albans • Owner
Dear Asmita, Thank you for your kind words! We're delighted to hear that you found our staff friendly and the food exquisite. It’s wonderful to know that you had a thoroughly enjoyable experience and would recommend us. We look forward to welcoming you back to Thai Square for another great visit! Warm regards, Thai Square Team
Shannon B. • 1 review
23 July 2024
10/10The food was amazing! Recommend the Panang curry. The staff were wonderful, so accommodating. Highly recommend this restaurant
Thai Square St Albans • Owner
Dear Shannon, Thank you for your glowing review! We’re delighted to hear that you enjoyed the Panang curry and found our staff to be wonderful and accommodating. Your recommendation means a lot to us. We look forward to serving you again soon! Best regards, Thai Square Team
Sebastian S. • 2 reviews
8 July 2024
4/10Extremely un-personable and unfriendly service. I eat out 3-5 times per week and have now lived in St Albans, which has an amazing food scene, for 10 years. This sadly has just never his the mark for a special, or even casual night out. The food feels rushed, the service feels non existent, and the ambience is very clinical. I have eaten here 6-7 times now, and never felt it hits the mark. I have given it a good go though and really thought after their refurbishment it would improve.
Thai Square St Albans • Owner
Dear Sebastian, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your recent experiences at Thai Square in St Albans. We apologize if our service did not meet your expectations and if you found the ambience lacking. Your comments regarding the food feeling rushed and the overall experience being less than satisfactory are concerning to us. We strive to provide a welcoming and enjoyable dining experience for all our guests, and it's disappointing to hear that we have not met your expectations despite your multiple visits. Please know that we take your feedback seriously and will address these issues with our team to ensure improvements are made. We appreciate your loyalty and understanding, and we hope to have the opportunity to regain your trust on a future visit. Best regards, Thai Square Team
Beth H. • 1 review
6 July 2024
10/10Great for Gluten Free
Thai Square St Albans • Owner
Dear Beth, Thank you for your positive feedback! We're delighted to hear that you found Thai Square to be great for gluten-free options. We strive to accommodate all dietary preferences and are glad you enjoyed your experience with us. We look forward to welcoming you back soon! Best regards, Thai Square Team
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