Reviews - Thai Square The Strand
Reviews
8.7of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Catherine H. • 1 review
28 February 2025
7.5/10Really good food
Thai Square The Strand • Owner
Dear Catherine, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your visit to Thai Square. Our team is committed to providing the best dining experience, and your 5-star review encourages us to keep up the hard work. Looking forward to your next visit! Warm regards, Thai Square Team
Jane B. • 1 review
20 February 2025
8/10Good find for an after matinee early dinner. Prompt professional service, great food and a reasonable price considering its situation in a theatre tourist hotspot on the Strand. Highly recommended and definitely use again.
Thai Square The Strand • Owner
Dear Jane, Thank you for your kind words! We're delighted to hear that you enjoyed your experience with us, especially after the matinee. We take pride in offering great food and professional service at a reasonable price in such a vibrant location. We look forward to welcoming you back next time you're in the area! Warmest regards, Thai Square Team
Ron J. • 3 reviews
22 February 2025
8/10Thai Square never disappoints. Good food and good service.
Thai Square The Strand • Owner
Dear Ron, Thank you for your continued support! We're so glad to hear that we never disappoint. Providing great food and excellent service is always our priority, and we're thrilled to know that you had a positive experience. We look forward to welcoming you back soon! Warmest regards, Thai Square Team
Elsabé C. • 1 review
1 February 2025
10/10Our Valentine’s Day celebration at Thai Square The Strand. We couldn’t have chosen a better venue. The service and food were excellent! Thank you, Thai Square! You did not disappoint. 💕
Thai Square The Strand • Owner
Dear Elsabe, Thank you for choosing Thai Square for your Valentine’s Day celebration! We're so happy to hear that you had a wonderful time and enjoyed both the service and food. It means a lot to us to have been part of your special day, and we look forward to welcoming you back for more memorable experiences in the future. Warmest regards, Thai Square Team
Carolyn S. • 1 review
15 January 2025
10/10Very good
Sarah T. • 1 review
11 January 2025
5/10Starter arrived at same time as main courses and all were tepid, not hot. Top-up of tea was only offered at end of meal. Waitress apologised, said kitchen had been busy but she had mentioned it to chef and it wouldn't happen next time. Our previous visit had been fine but I'm afraid there won't be a "next time" after this visit.
Thai Square The Strand • Owner
Dear Sarah, Thank you for sharing your feedback with us. We're genuinely sorry to hear that your experience during this visit was not up to the standard you expected. We always strive to provide our guests with hot, fresh food and excellent service, and we regret that we fell short on this occasion. We appreciate the fact that you acknowledged the apology from our waitress. We have taken your comments to heart, and we are addressing this matter with our kitchen and service teams to ensure that it doesn't happen again. We understand your disappointment, and we hope you’ll reconsider visiting us in the future, giving us another chance to provide you with a better experience. Thank you again for your valuable feedback. Warm regards, Thai Square Team
Carole B. • 1 review
3 January 2025
10/10Excellent food, lovely venue
Thai Square The Strand • Owner
Dear Carole, Thank you for the perfect score! We’re thrilled to hear that you enjoyed your visit to Thai Square. Our goal is to create memorable dining experiences, and your review reassures us we’re achieving that. We can’t wait to welcome you back for more delicious meals! Best regards, Thai Square Team
Veejay V. • 1 review
27 December 2024
2/10There was a mouse running around the restaurant
Thai Square The Strand • Owner
Dear Veejay, Thank you for bringing this matter to our attention. We sincerely apologize for the experience you had during your visit. Please know that we take hygiene and cleanliness very seriously, and we are investigating the issue to ensure it doesn’t happen again. We understand how unsettling this must have been and regret that it affected your experience. Your feedback is important to us as we continue to maintain the highest standards for our guests. We hope you might consider giving us another chance in the future to show you the true quality and service we strive for. Warmest regards, Thai Square Team
Dr BHARAT J. • 1 review
9 December 2024
7/10Quite pleasant small thai restaurant, very pleasant ambience, unfortunately main waiter was inattentive and rude, other waiter was very friendly but would not visit this place again
Thai Square The Strand • Owner
Dear Dr BHARAT, Thank you for taking the time to share your feedback. We’re happy to hear that you enjoyed the pleasant ambience of our restaurant, but we’re truly sorry to learn that the service you received did not meet your expectations. Please know that we take your comments seriously, and we will address this with our team to ensure all of our guests receive the attentive and friendly service they deserve. We appreciate your honest feedback and hope you might consider giving us another chance in the future. Warm regards, Thai Square Team
Roger E. • 3 reviews
5 December 2024
9/10Fantastic cuisine and thoroughly enjoyable culinary experience - would have loved bigger portions of our food orders, but nonetheless still delicious and looking forward to returning again.
Thai Square The Strand • Owner
Dear Roger, Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic culinary experience with us. We truly appreciate your feedback regarding portion sizes, and we’ll certainly take it into consideration as we continue to improve. We’re looking forward to welcoming you back soon for another delicious meal! Warm regards, Thai Square Team
Tiago C. • 1 review
14 November 2024
8/10the place is amazing and service was great. they have a good set of wines to accompany the food but the food was just ok. I was expecting more of it.
Thai Square The Strand • Owner
Dear Tiago, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our service and wine selection. However, we’re sorry to learn that the food didn’t fully meet your expectations. We always aim to deliver a memorable dining experience, and we will take your comments into consideration as we continue to improve. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Warm regards, Thai Square Team
Brad T. • 6 reviews
24 September 2024
5/10Menu included a great list of options, including less common dishes with scallops, food was presented well but lacked flavour. Staff weren’t particularly welcoming or attentive. While the internal decor was pleasant, there was no ambience whatsoever in the restaurant.
Thai Square The Strand • Owner
Dear Brad, Thank you for taking the time to share your feedback with us. We appreciate your comments about our menu options, including the less common dishes featuring scallops, as well as the presentation of the food. We’re sorry to hear that the flavors did not meet your expectations and that our staff did not provide the warm and attentive service we strive for. We understand that taste can be a personal preference, and we encourage our customers to let us know if there’s anything we can do to enhance their dining experience. Your satisfaction is important to us, and we’re always looking for ways to improve. We appreciate your input and hope to have the opportunity to welcome you back to Thai Square for a more enjoyable experience in the future. Warmest regards, Thai Square Team
Robin T. • 1 review
20 July 2024
8/10We enjoyed a nice evening here, everything tastes good and the environment is comfortable
Thai Square The Strand • Owner
Dear Robin, We are thrilled to receive your fantastic review! It's truly rewarding to know that you had a great time at our restaurant. We strive to create a welcoming atmosphere and serve high-quality dishes, so your positive feedback means a lot to us. We can't wait to welcome you back for another memorable dining experience. Warm regards, Thai Square Team
Lauren O. • 1 review
6 July 2024
10/10This restaurant was amazing. Friendly staff. Excellent food. Caters for allergies (daughter coeliac). Really really enjoyed visit here.
Thai Square The Strand • Owner
Dear Lauren, Thank you very much for your kind feedback! We are delighted to hear that you had an enjoyable experience at Thai Square Restaurant. Providing a friendly atmosphere, excellent food, and accommodating guests with allergies are priorities we take seriously. We appreciate your patronage and look forward to welcoming you back soon for another wonderful dining experience. Warm regards, Thai Square Team
Sonal S. • 13 reviews
27 June 2024
8/10Nice peaceful ambience, great food, helpful staff
Thai Square The Strand • Owner
Dear Sonal, Thank you for your positive review! We're delighted to hear that you enjoyed the nice peaceful ambiance, great food, and helpful staff during your visit to Thai Square Restaurant. Providing a pleasant dining experience is important to us, and we appreciate your feedback. We look forward to serving you again soon at Thai Square Restaurant. Warm regards, Thai Square Team
Georgios H. • 1 review
19 June 2024
10/10Great service, delicious food, lovely atmosphere
Thai Square The Strand • Owner
Dear Georflos, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed great service, delicious food, and a lovely atmosphere during your visit to Thai Square Restaurant. Your satisfaction is our priority, and we look forward to welcoming you back soon for another delightful dining experience. Best regards, Thai Square Team
Yenal T. • 1 review
11 June 2024
5/10Food was very average. Almost tasteless
Thai Square The Strand • Owner
Dear Yenal, Thank you for sharing your feedback with us. We apologize that your recent dining experience at Thai Square Restaurant did not meet your expectations regarding the taste of the food. We strive to deliver delicious and flavorful Thai cuisine, and we regret that we fell short on this occasion. Your comments about the food being tasteless have been noted, and we will address these concerns with our kitchen team to ensure improvements are made in the preparation and seasoning of our dishes. We appreciate your feedback as it helps us to continually improve our offerings and provide a better dining experience for our guests. If you would like to discuss your experience further or provide more details, please feel free to contact us directly. Once again, we apologize for the disappointment caused, and we hope that you will consider giving us another chance to provide you with a more enjoyable dining experience in the future. Kind regards, Thai Square Team
Mark S. • 2 reviews
3 June 2024
10/10Always liked this place- great food friendly service. Well worth a visit.
Thai Square The Strand • Owner
Dear Mark, We truly appreciate your ongoing support and kind words! It's wonderful to hear that you've consistently enjoyed your visits to our restaurant. At Thai Square, we strive to create memorable dining experiences through our delicious food and friendly service. Knowing that you find both aspects to your satisfaction brings us great joy. Our dedicated team works tirelessly to ensure that each guest feels welcomed and attended to, and it's heartening to know that our efforts have resonated with you. Your continued patronage means the world to us, and we're honored to be your go-to dining destination. We hope to see again soon. Best regards, Thai Square Team
Nelson V. • 23 reviews
9 May 2024
8/10The food was very good and the service also. Good prices and good food.
Thai Square The Strand • Owner
Dear Nelson, We're thrilled to hear that you enjoyed both the food and service during your visit! Our team works hard to provide a memorable dining experience at great value, and we're delighted that you found our prices reasonable and our food delicious. Thank you for dining with us, and we hope to welcome you back again soon for another enjoyable meal! Warm regards, Thai Square Team
Gina E. • 1 review
27 April 2024
10/10Highly recommend, food was amazing and the staff were very attentive, will definitely visit again
Thai Square The Strand • Owner
Dear Gina, We are thrilled to receive your fantastic review! It's truly rewarding to know that you had a great time at our restaurant. We strive to create a welcoming atmosphere and serve high-quality dishes, so your positive feedback means a lot to us. We can't wait to welcome you back for another memorable dining experience. Warm regards, Thai Square Team
Karen B. • 1 review
3 April 2024
8.5/10Lovely little Thai restaurant opposite The Novello Theatre. Friendly clean restaurant with great evening ambience. The only reason I didn't give it a full 5 stars was because we had to wait over 30 mins for our meal and there was only one other couple in there as it was just after opening. All said and done, the food was delicious and we would happily return.
Thai Square The Strand • Owner
Dear Karen, Thank you for your feedback. We're delighted to hear that you enjoyed the ambience and found our restaurant clean and welcoming. We apologize for the delay in serving your meal despite the quiet atmosphere. Your patience is appreciated, and we're glad to know that you found the food delicious. We look forward to welcoming you back soon for another enjoyable dining experience. Best regards, Thai Square Team
Sami K. • 1 review
15 March 2024
10/10Great atmosphere, friendly staff and great food.
Aqs C. • 1 review
8 March 2024
10/10My favourite place to eat Thai food! Love it 💜💜💜
Prof George Ken S. • 1 review
18 January 2024
10/10Lovely Thai restaurant at the Strand’s corner, Thai foods are king and staffs are even make it yummier! : )
Thai Square The Strand • Owner
Dear George, Thank you for taking the time to share your positive experience with us. We're absolutely thrilled to hear that our culinary offerings meet your expectation and found our service to be exemplary. Your kind words serve as a great source of motivation for our team to continue delivering exceptional dining experiences. We're already looking forward to your next visit! Best wishes, Thai Square Team
Julie S. • 4 reviews
30 December 2023
10/10Had a lovely meal with a friend before going to the Opera. Quick and friendly service. The food prices were reasonable. We had a very nice experience at this restaurant.
Thai Square The Strand • Owner
Dear Julie, Thank you for your kind review and for acknowledging the good value you received at our restaurant. We are delighted to know that you found our offerings worth your money. We providing our guests with an exceptional dining experience that is also affordable is one of our top priorities. We carefully curate our menu and strive to maintain the highest quality of ingredients while keeping the prices reasonable. Your positive feedback motivates us to continue delivering great value for money without compromising on the quality and taste of our dishes. We are grateful for your support and look forward to welcoming you back for another enjoyable dining experience. Thank you once again for your lovely review. Warm regards, Thai Square Team
Samantha N. • 9 reviews
20 December 2023
10/10Really lovely little restaurant near the Strand in Covent Garden. Great food, delicious lamb shank. Great service.
Thai Square The Strand • Owner
Dear Samantha, Thank you for taking the time to share your positive experience with us. We're absolutely thrilled to hear that our culinary offerings meet your expectation and found our service to be exemplary. Your kind words serve as a great source of motivation for our team to continue delivering exceptional dining experiences. We're already looking forward to your next visit! Best wishes, Thai Square Team
Chrissie S. • 1 review
7 December 2023
9.5/10Great atmosphere and well set up for our large group. Food was delicious and everyone really enjoyed themselves.
Thai Square The Strand • Owner
Dear Chrissie, Thank you for your outstanding review of our restaurant. We are absolutely thrilled to read your positive comments about your recent dining experience with us. Our goal at Thai Square Restaurant is to provide a culinary journey that surpasses our guests' expectations, and it brings us immense joy to know that we achieved this during your visit. We greatly appreciate your kind words and the time you took to share your feedback. We can't wait to welcome you back soon to indulge in another exceptional meal at our establishment. Warmest regards, Thai Square Team
Fred Van v. • 2 reviews
9 December 2023
5/10Much to much nois
Thai Square The Strand • Owner
Dear Fred, Thank you for sharing your thoughts about your recent visit to our restaurant. We apologize for not meeting your expectations during your dining experience. We take customer feedback seriously, and we will use your comments to make necessary adjustments and improvements. We hope you'll consider giving us another chance to serve you better in the future. Warm regards, Thai Square Team
Katrina H. • 4 reviews
2 December 2023
10/10Had a great time. Lovely staff accommodated us. And staff were very polite.
Hardeep L. • 1 review
7 December 2023
4/10When I walk in felt really nice and welcoming. But when my friends arrived we wanted to order the walters were to busy service large group. There were only 3 waiters amongst doing everything seating, service and taking orders. The duck wrap which we order had to go back because it seemed it was days old and plus, wraps were cold. I was totally not impressed 😐
Hilary F. • 2 reviews
1 December 2023
10/10We had a lovely evening, the restaurant was warm and cozy, the staff were so attentive and anticipated our requirements. Food delicious as always with Thai Square.
carol m. • 2 reviews
25 November 2023
2/10Food was really bad we waited 50 mins to get our order taken and then after all that the food finally did come it was cold and tasteless the Chef needs changing.
Thai Square The Strand • Owner
Dear Carol, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your recent visit to our restaurant. We regret that you had to wait an extended period for your order to be taken, and we acknowledge the unacceptable delay in serving your food. This falls well below the standards we strive to maintain, and we appreciate your patience. Furthermore, we are distressed to learn that the food you received was cold and tasteless. This is not reflective of the quality we aim to deliver. We will be addressing this matter with our kitchen team to ensure improvements are made promptly. Your insights are invaluable to us, and we take your comments seriously. If you decide to give us another chance, we are committed to providing you with an experience that aligns with our usual high standards. Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to regain your trust in the future. Best regards, Thai Square
Gigi A. • 10 reviews
25 November 2023
6.5/10Ambience was good in the restaurant. All the food on the gold menu was good, only could have been hotter. As allergic, Asked for soup without mushrooms but still came with mushrooms.
Thai Square The Strand • Owner
Dear Gigi, Thank you for taking the time to share your feedback with us. We appreciate your positive remarks about the restaurant's ambiance and the quality of the food from the gold menu. However, we sincerely apologize for the oversight regarding your allergy request for the soup without mushrooms. We understand the importance of catering to our guests' dietary needs, and it is regrettable that we fell short in this instance. Please be assured that we take your comments seriously, and we will address this matter with our kitchen and service teams to prevent similar occurrences in the future. If you decide to dine with us again, we would be grateful for another opportunity to provide you with an experience that fully meets your expectations. Thank you for bringing this to our attention, and we hope to welcome you back soon. Best regards, Thai Square
Larry S. • 8 reviews
17 November 2023
6.5/10Service slow and with one waiter rather aloof and disinterested. Ordered beef, got chicken. Had to ask three times for the bill. All in all, very poor. Won’t go back
Thai Square The Strand • Owner
Dear Larry, We sincerely apologize for the disappointing experience you had during your recent visit. It is disheartening to hear about the slow service and the mix-up with your order. This is certainly not the level of service we aim to provide, and we appreciate you bringing these issues to our attention. Your feedback is valuable in helping us address and rectify the shortcomings in our service. We are committed to making improvements to ensure that such lapses do not happen in the future. If you decide to give us another chance, we would be grateful for the opportunity to provide you with a much better and smoother dining experience. Once again, we apologize for falling short of your expectations, and we hope to have the chance to make amends. Best regards, Thai Square Team
Xavier B. • 11 reviews
28 October 2023
10/10Great pre-theater experience. Excellent Thai food, very effective and diligent service
Thai Square The Strand • Owner
Dear Xaviar, Thank you for your kind review and for acknowledging the good value you received at our restaurant. We are delighted to know that you found our offerings worth your money. We providing our guests with an exceptional dining experience that is also affordable is one of our top priorities. We carefully curate our menu and strive to maintain the highest quality of ingredients while keeping the prices reasonable. Your positive feedback motivates us to continue delivering great value for money without compromising on the quality and taste of our dishes. We are grateful for your support and look forward to welcoming you back for another enjoyable dining experience. Thank you once again for your lovely review. Warm regards, Thai Square Team
Sven v. • 2 reviews
14 October 2023
2/10Restaurant half full, 45 minutes waiting and still no menu. We left and had to find another place to eat. What on earth are you guys doing? We asked several times to be served but we were neglected and dismissed. Abysmal service. Never again.
Thai Square The Strand • Owner
Dear Sven, Thank you for taking the time to review our restaurant. We appreciate your feedback regarding the service you received, and we sincerely apologize for any inconvenience or dissatisfaction caused. At our restaurant, we strive to provide exceptional service to all of our guests, and we regret that we fell short of meeting your expectations on this occasion. Our management team take customer feedback seriously as it helps us identify areas for improvement and make necessary changes to enhance our service quality. Also, we can assure you that our management team have been taken your feedback into account and reinforce training sessions for the staff to enhance efficiency and ensure prompt service for our valued customers. We genuinely value your patronage, and we would be grateful for the opportunity to make it up to you. We invite you to reach out to us directly so that we can personally address your concerns and offer a solution to rectify the situation. Sincerely, Jompha Thai Square Team
Chris R. • 1 review
16 September 2023
9.5/10Amazing food, really lovely staff, beautiful surroundings. Some quiet, relaxing music would be nice.
Thai Square The Strand • Owner
Dear Chris, Thank you for taking the time to share your experience and leaving us a nice review! We appreciate your feedback and are glad to hear that you had a positive dining experience at our restaurant. We are always looking for ways to improve, we will take your feedback to enhance the service. We hope to have the pleasure of serving you again soon! Best regards, Thai Square Team
Colin H. • 1 review
1 September 2023
9/10Good quality food, well cooked, great to eat!
Thai Square The Strand • Owner
Dear Colin, Thank you for choosing our restaurant and leaving us a great review! We're thrilled to hear that you had a good experience dining with us. Our team works hard to provide excellent service and delicious food, and it's rewarding to know that our efforts are appreciated. We hope to have the opportunity to welcome you back for another enjoyable meal in the future. Warm regards, Thai Square Team
Antonio M. • 1 review
23 August 2023
7.5/10Pre-theatre dinner, great location, service was efficient and speedy, food arrived hot and well presented. Long narrow room with no windows (a bit dark). It's ok for a quick meal.
Thai Square The Strand • Owner
Dear Antonio, Thank you for choosing our restaurant and leaving us a great review! We're thrilled to hear that you had a good experience dining with us. Our team works hard to provide excellent service and delicious food, and it's rewarding to know that our efforts are appreciated. We hope to have the opportunity to welcome you back for another enjoyable meal in the future. Warm regards, Thai Square Team
Mandie B. • 11 reviews
11 August 2023
10/10We had the pre-theatre menu which was excellent value for money. Food was delicious and the service was great, attentive without being in your face. The decor and general ambience was lovely
Thai Square The Strand • Owner
Dear Mandie, Thank you for taking the time to write a perfect review of our restaurant. Your feedback has put a big smile on our faces! We are dedicated to providing an exceptional dining experience, and we are thrilled that we exceeded your expectations. Your kind words about our delicious dishes, friendly staff, and cozy ambiance have made our day. We can't wait to have the pleasure of serving you again soon. Warmest regards, Thai Square Team
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