Stephen A. • 1 review
16 July 2024
10/10Had a really enjoyable meal with great food, service and the restaurant was quite busy.
David H. • 1 review
29 October 2023
9/10I have dined at this restaurant on a number of occasions and have always found it good. Granddaughter , Celeriac Stk ; Boy Friend Sun Fig Both super ; Wife & I both roast beef, excellent but my wife found it too much. Suggestion - include “smaller portions in your menu.
Jackie W. • 1 review
15 October 2023
4.5/10Went for the Sunday roast. I thought the roast potatoes were boiled. They were the potatoes that are served on a school dinner and were lacking colour. Could have done with another 40 mins in the oven. Veg was not hot. Parsnips again could have been roasted longer. Considering the good reviews this place has, People are easily pleased. I now know why the roast potatoes are not shown on any pictures
Sarah B. • 1 review
8 April 2023
4.5/10Really disappointing meal with family and friends on Saturday. The steak was over cooked and the quality of food was poor. The meal was extremely over priced for 9 people- 4 adults and 5 children. We eat out a lot in Heswall and have never paid so much for a meal and 2 drinks each. Had the quality of food reflected the price then it would not be an issue. Such a shame but we will definitely not be returning.
Jessica J. • 1 review
10 February 2022
7.5/10The food was great. The restaurant seemed very clean however we were sat by the door and the reception/ greeting area was full of cardboard boxes, personal handbags, phone charges and fizzy drinks. If this was changed it would be much more welcoming. The food was tasty, the service excellent and the overall experience was good. A few minor tweaks (especially in view of customers) would go a long way,
Ann S. • 1 review
31 January 2022
8/10The waitress was very attentive & friendly. We had a really nice evening. But no Chucky fries with meal but wasn’t told before meal came to table had to ask got told they had run out just got skinny one☹️
Cat R. • 4 reviews
26 November 2021
10/10By far my favourite restaurant x food and service amazing as always
Ian S. • 1 review
20 November 2021
9.5/10What a great place to eat we were met at the entrance with a very warm welcome then guided to our table by a very engaging member of staff for whom nothing was to much trouble. The food was really good and came in timely courses so we could enjoy our conversation, no rush to get us out just a most pleasant experience.
Judy G. • 1 review
14 November 2021
5/10We had the belly pork which was disgusting. Thin slices of unrendered fat. We were going to complain but no-one came to ask how the food was. We also had empty glasses for a while and had to call the waitress over to ask for a second drink.
Janet J. • 1 review
6 November 2021
6.5/10Lovely venue but would not go for brunch again. Food usually good standard but really not great today unfortunately! Certainly a lovely venue and staff attentive.
Mike S. • 1 review
12 September 2021
10/10Great chicken sunday roast for 2 Quantity and quality on each plate would have served 4. Great value ,great staff, and service
Cliff F. • 1 review
8 September 2021
5.5/10It’s a good restaurant but the quality of the serving stall screams lack of training. Too many points to raise, just very poor interaction with the customer on many counts
William L. • 3 reviews
5 September 2021
9.5/10Everything was very good however we ordered bread and olives as starters and when it arrived there was no balsamic vinegar in the olive oil? So we pointed this out to the server to be informed they had run out of it? The actual roast we had was first class but still bemused that the starter was missing an important ingredient ? And no apology for the error.
Veronica L. • 1 review
26 July 2021
4/10I have heard such good reviews and was looking forward to our meal, after taking our orders 2 of our party had starters which after a bit of a wait arrived, we were later advised that one of the main meals was not available so another option was selected, we were waiting a further 75 mins for our main meals to come out which was unacceptable as we had nearly finished our meal before the change of option was brutish our table. In fainting the waiting they were extremely apologetic and their service was very good. They did not charge us for the last meal but had they. We would have complained as it looked and tasted as though it had been left to stand and reheated. The other 3 meals were acceptable but by no means exceptional, overall we were all disappointed we didn’t order dessert because of the waiting time just extended our night and we had a young child with us . We won’t be returning.
- -. • 1 review
21 November 2019
10/10We were all very pleased with the meal. May be a little too much get me. And it was great to have a chat whilst waiting for the men from Doncaster to while the time. And such a lovely fire to keep us warm. Thank you all.
- -. • 1 review
1 March 2019
10/10We had an excellent meal, starters parfait and main of pork belly with scallops. I received a free bottle of bubbles to celebrate my birthday, the waiter Tom was exceptionally helpful as I had trouble loading the app for my voucher. He delivered excellent customer service and had an easy polite chat with us. He is a credit to your restaurant. The men enjoyed a few beers and all finished with a creme brulee. A very lovely night as always there in comfty chairs and a pleasant and friendly atmosphere
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