Real experiences from real diners Ratings and reviews can only be left by guests who have booked with TheFork.
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Charles H. • 1 review
5 November 2024
10/10
Everything was AMAZING!!
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Debbie M. • 1 review
25 October 2024
5.5/10
It was quiet, (a Friday night), but that was OK because we wanted to have a good talk.
The food was average and menu wasnt appealing. Waitress was attentive.
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Libby s. • 1 review
16 September 2024
8/10
My reservation wasn’t showing on the system but the staff easily accommodated us Lovely food
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Tim S. • 1 review
4 September 2024
6.5/10
Menu choices for breakfast weren't as extensive as I'd hoped. There weren't many waiting staff on duty so service was a little slow, but those who were at work were friendly, helpful and unintrusive.
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Tim K. • 1 review
18 June 2024
9/10
Very pleasant lunch. Good and efficient service. Food was of a high standard and well priced for EC3.
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Ed A. • 1 review
3 June 2024
7/10
No coffee machine working and only told us once all sat down. Very disappointing.
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Mark C. • 1 review
24 April 2024
8.5/10
Always a great place for breakfast. Great food and great service. Can get noisy when really busy but that just lends to a great atmosphere
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The Factory House • Owner
Thank you very much for taking your time to give a nice review, I am going to make sure to shave your thoughts with the staff, we are looking forward to welcoming again soon.
Yours sincerely,
Luis
Assistant Manager
Jane C. • 1 review
27 March 2024
10/10
Tasty food, the steaks are some of the best. Iris was great on both occasions when I visited.
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Richard W. • 3 reviews
27 March 2024
10/10
Great breakfast with super friendly staff and great venue
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Heather M. • 1 review
21 February 2024
10/10
What a superb dining experience. The food (steak) was unbelievable! Our server (I wish I could remember his name) was amazing - lovely experience all round - will definitely be back!
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Chris S. • 1 review
25 January 2024
5/10
Whilst you were greeted you were not necessarily welcomed. The service was poor - had to find a server to order drinks and food. The portions was ok but leaning towards small. After a period of server absence I had to go to the bar to ask if if I may settle the bill.
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Christopher J. • 1 review
10 January 2024
8/10
Good food and service...thank you. Will be back.
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jo c. • 2 reviews
21 September 2023
8/10
Fast, efficient service with good food & hot tea, what more do you need first thing in the morning?!
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Babak S. • 1 review
21 September 2023
5/10
The location is extremely convenient for anyone in the insurance/insurance adjacent businesses however the quality of the food was not at a level that would warrant the pricing and location. approximately £20 a main (not the steak) and very average food. The pie was watery and didn't have any crust just a filo top. I would not be in the market to revisit when better establishments exist in the area.
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Mike H. • 3 reviews
10 August 2023
10/10
One of the few restaurants that is open early for Breakfast. I've eaten here numerous times and continue to be impressed with the Service from the friendly staff and the quality of food.
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Bilyana R. • 1 review
12 July 2023
8/10
We met with friends to catch up on a Wednesday evening for dinner. We had been to the Factory House before and chose to go there again for the nice food, great service and quiet atmosphere where we could talk. The place was almost empty but they have introduced some game by the bar where a group of work mates was making A LOT of noise. The loud shouting was so bad we could barely hear each other across the table. We talked to the staff who were kind enough to move us to a table in the private area (where another game set was placed). We enjoyed the food and drinks, but if these games will be a permanent feature of the restaurant, we will have to find another place to catch up over dinner.
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Richard D. • 1 review
15 June 2023
3/10
Service is awful, portions poor, very expensive,
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jo c. • 1 review
14 March 2023
9/10
Good food, really hot tea, strong coffee, all served quickly and with a smile, all at a decent price, what more could you ask for to start your day?!
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George R. • 1 review
2 March 2023
7.5/10
Decent breakfast and coffee for a working breakfast. Would return again. Thank you.
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Suzanne B. • 1 review
15 February 2023
4.5/10
Food was tasteless (all 3 meals ordered), service was slow and no gluten free bread which is a staple in most places offering breakfast. Coffee is also disappointing. Would not recommend