The Lounge at The Royal Horseguards

Nicole W. • 1 review

22 December 2024

9/10

Decor inside was very beautiful and the service was great. The scones were a bit dry but overall it was a wonderful afternoon tea experience.

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Clea M. • 2 reviews

25 October 2024

9/10

Tea was excellent.....very fresh...enjoyed it better than The Ritz...

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Dallas H. • 1 review

22 October 2024

4/10

The afternoon tea was a very high price for what I received- personally I feel that it was made the night before and left refrigerated overnight-I was extremely disappointed in my experience.

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Suzanne C. • 1 review

17 October 2024

9.5/10

Lovely afternoon tea. They made up a plate of tasty vegetarian sandwiches along with delicious cakes and with unlimited pots of tea! Great service by Bristi and Hannah- attentive but didn’t rush us so it was very relaxed. Lovely room and outlook, seats a little uncomfortable.

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Barbara B. • 2 reviews

4 October 2024

10/10

Lovely staff attending to us. Very efficient and cheerful service. Excellent food, beautifully presented. Atch out for supplements though

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Sachiko H. • 1 review

31 August 2024

6/10

The voucher title I have purchased was traditional afternoon tea with wine or cocktail for two. But they didn't serve either wine or cocktails. Although staff asked our name and appointment time, they asked nothing about vouchers, so we thought the payment has already been settled. When we're leaving, the staff said that we haven't finished payment and we were taken to the manager and we had to show the vouchers receipt and code etc. The attitude of the staff and manager were so rude to us. Why they didn't ask us the voucher code first? We're treated like criminals. We won't come back there ever again.

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Hazel S. • 1 review

22 August 2024

5/10

Disappointed at what you get for the price you pay. £61 including service charge for 4 finger sandwiches, 2 tiny scones and 4 tiny cakes and that does NOT include a glass of presecco. For an extra £15 I could have booked Fortnum and Masons where they offer top ups of the cakes and sandwiches for £75. Very disappointed and had to ask to have our tea refilled, servers did not once come and ask how our afternoon tea was or if we needed a refill. Would not recommend 😕

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Kerry F. • 1 review

5 July 2024

8/10

I have recently read some bad reviews, however, I can honestly say my two friends and I had a superb time, and the sandwiches (scrumptious), scones (mini ones, just perfect), and cakes (lemon meringue, just delicious). The service was top notch - we thoroughly enjoyed ourselves, and would definitely visit again.

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Nicola A. • 1 review

26 May 2024

10/10

Super ambience, luxury but welcoming. Beautifully presented, table setting, hotel setting was all first class. Afternoon tea was one of the best we have had for £50.00 and would definitely recommend. Lovely lovely staff

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Christina D. • 1 review

16 May 2024

4/10

We waited 25 minutes to be seated then waited another 20 minutes for food to arrive was half way through my food before my pot of tea arrived I've had many afternoon teas in London this was probably the poorest very average tea not worth the money

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Kenneth E. • 1 review

20 December 2023

7/10

The sandwich’s let the afternoon tea down they were very poor

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Tina A. • 1 review

3 December 2023

5.5/10

Disappointed on the quality of food. Very dry scones, bad cakes. Not worth the money you pay.

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Jane K. • 1 review

18 November 2023

10/10

What a lovely location to meet friends for the afternoon. Lovely tea and comfy chairs

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Cathy S. • 1 review

24 August 2023

6/10

The service was very slow and at times abrupt. The food was ok but certainly not worth the full price of £50 or indeed the special afternoon tea offer of £37.50. We would not recommend or return.

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Sarah T. • 1 review

21 August 2023

9.5/10

Very nice and clean hotel. Afternoon tea Service was excellent. Food was delicious. The lady who served us was also excellent and made us feel welcome with a smile on her face. Thanks for the excellent service.

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Carmen B. • 1 review

2 August 2023

5.5/10

Our reservation was for 14:30 . We arrived 5 minutes early and had to wait 10 minutes to be seated and yet another 15 minutes before our tea order was taken. It appeared there was only 1 server. There was no privacy as hotel guests used the room as a bypass. A waited experience and much disappointment.

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Rajani R. • 1 review

29 June 2023

9/10

Would have preferred better cakes/sweets. Most were with strawberry and the fruits looked tired.

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Elizabeth A. • 1 review

14 June 2023

10/10

The food was delicious. Our server, Olena, was wonderful and very helpful with recommendations. Their special tea, Strawberry and Cream, is a must! The tea room was so relaxing. Would love to go again!

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Mandy T. • 1 review

10 June 2023

9/10

I organised for my friend's special birthday we thoroughly enjoyed it the food was exceptional and the service was very good. I would highly recommend this restaurant to family and friends.

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Lynn B. • 1 review

10 June 2023

6.5/10

The table get very crowded with everything, no idea way there is not of choice of brown and white bread, so not all sandwiches were not eaten. The ambience was lovely and relaxing, my mum asked to take away box again abit disappointing some plastic box with lids were brought out, nothing representing the hotel . Our party was travelling through from New Zealand and around Europe so we did think a-little special treat. I myself would not rush to come back to the Horseguards for afternoon tea, but I am sure with a little abit of a tweaking it would be lovely. The sparkling wine was delicious.

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