Average price £26
Free serviceInstant booking
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Very beautiful and elegant setting for high tea but there was no resident harpist or any other form of musical accompaniment. Attentive and efficient waiters. I would have enjoyed a longer brewed pot of tea though as the first cup was poured too early for me.
It was excellent service was amazing
Fabulous venue offering a fantastic afternoon tea. Staff were fantastic and made us feel very welcome. Definitely worth a return visit.
We loved the afternoon tea and cakes. Lots of detail went into the decoration. Simply wonderful. This was my second visit and no doubt I will be back again.
Such a wonderful afternoon here at Palm Court Lounge. Celebrated my bridesmaids proposal here last weekend. The team were so helpful from the booking stage to on the day and made sure that everything ran smoothly. They laid out special flowers on the table (which im so upset, that i forgot to take home, as they offered this as a gift!!) Couldn't fault the food or the service at all.
I booked afternoon tea for 7 people for 2 birthday celebrations and couldn’t fault it. The venue is beautiful, the food and drink was delicious and the service was exemplary.
Great experience! Lovely staff and super food!
Service was excellent
This was my first visit to this restaurant with friends for afternoon tea with free flowing champagne. Wow what a lovely experience! From the moment we arrived the staff were so attentive. The food was delicious (the lemon curd was amazing). Our glasses were kept fully charged throughout. Service, ambience and decor were superb. Paolo and his team were wonderful from Gabriella, who greeted us on our arrival, Claire & Mahmut and all the staff. The harpist was brilliant too. Highly recommend and will definitely be visiting again soon.
Excellent service and tea!! Strongly recommend!
Fantastic service, outstanding food, brilliant experience
Beautiful ambience in the hotel. We had a lovely afternoon tea experience. As vegetarians there was a lot of variety and we were really taken care of. My 9 year old truly enjoyed it. The lovely waitress interacted with her so well ( I wish I had taken her name) All in all a wonderful experience, free flowing Prosecco, great service and atmosphere. Highly recommend! Regards Trishna
Excellent from start to finish. Nothing was too much trouble.
Lovely Birthday Celebration afternoon tea. Warm welcome from attentive staff. Well presented food and silver service tea Beautiful decor and very comfortable seating Overall a very relaxed and enjoyable 2 hours
The sandwiches were not of the quality you would expect The scones, cakes and tea were excellent The services was also very good
Loved the atmosphere and the fact we weren't rushed.
Lovely hotel and beautifully decorated for the season. Friendly welcome from doorman and the lady that seated us was also very welcoming and attentive. The afternoon tea was very good. My daughter and I throughly enjoyed ourselves.
We thought the Christmas decor was marvellous. The service of the waiter was excellent. We enjoyed our afternoon tea very much. My husband and I have visited and enjoyed the afternoon tea experience three times. This last time we were treating our niece for her 18th Birthday treat and she was very happy with the experience.
The food was lovely but unfortunately the service let us down. My friend asked for a beer menu which never showed, another friend had to ask for her coffee three times and there was a large delay in when the food was brought out, so some confusion as to who had what. We decided to reflect this in the service charge (opted to pay £3 less) and I was then chased at the front door for the remaining money. It was a little disappointing and for my 30th birthday celebration, a little sad. Considering the cost and venue, I expected more
Good. We mentioned that it was my mum's birthday at the booking but we did not receive any special treatment. Other tables did receive a little treatment instead.
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Free serviceInstant booking