Reviews - The Sushi Co - Holborn
Reviews
8.4of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
Lora V. • 6 reviews
6 March 2025
6/10decent sushi value for money no alcohol,
Davide g. • 17 reviews
8 February 2025
10/10Very good sushi and amazing staff
Ceyda O. • 24 reviews
29 January 2025
9.5/10perfect spot for a sushi fix, simple and fresh, always hits
Eduard I. • 8 reviews
18 January 2025
10/10Tasty food and excellent service!
lillia K. • 1 review
25 November 2024
10/10Food was delicious.
john L. • 4 reviews
5 November 2024
8.5/10Relaxed lunch
Jo F. • 92 reviews
24 October 2024
10/10Such amazing food
Stefan L. • 1 review
11 October 2024
9/10Food was great and staff were attentive can't complain at all
Isabel B. • 9 reviews
2 October 2024
8.5/10
Very good food
Abdullah J. • 1 review
31 August 2024
10/10
Really interesting spot, and the food was amazing. Me and my wife are very particular about sushi quality and this was top quality. The service was very friendly and food and the restaurant was nice and quiet as we went at night.
Lowell C. • 2 reviews
30 August 2024
4.5/10Was told that the sushi platters weren't included in fork discount (even though they're on the online menu). Food then took 45 minutes to come to the table. Poke bowl was okay but the gyoza and octopus balls I had as a side did not taste fresh at all.
Kevin T. • 5 reviews
16 August 2024
10/10Amazing service and great sushi
Ceyda O. • 24 reviews
16 August 2024
10/10the sushi is so so fresh and always made quickly and beautifully. a great place to go for a quick lunch or dinner. there's seating downstairs
Heather N. • 5 reviews
16 August 2024
9.5/10
Excellent customer service. The food arrived quickly and was delicious. The premises are spotlessly clean. We will return!
Louise G. • 15 reviews
11 August 2024
6/10
Food was nice but only warm not hot. Atmosphere is not good which is a shame as went to Colchester place a few weeks ago and was amazing so a little disappointed with this
Tony Z. • 120 reviews
28 June 2024
2.5/10I have never given a score below six on this platform. This really is the worst dinning experience that I have had since joining The Fork some five years ago. Firstly, the food was awful. I have had sushi for many many years. I lived in Japan for two of them. Whilst obviously I would not expect the standard of this place to be like anywhere in Japan, it does not even make the list for an OK place in London. I did not order much, about four types of sushi and the chicken yakitori. While the filling of the sushi was largely of good quality, the rice was abysmal. Hard and overly sweetened with vinegar, it was the worst I have ever had (including Itsu and Wasabi at the end of the day). I had mentioned it to the staff and they told me that is how they make it. The yakitori arrived with chicken completely flavourless except the awful amount of sauce drenched on top. There was so much sauce that it completely covered the skewers and was so slippery that it was a whole struggle to even hold in between fingers. Service was not great. Not because the server was not nice - I think she was trying - but because of her unprofessional behaviour. I had to call her three times to order, even though I was the only customer in the store and there were three staffs. When she arrived I ordered some of the a la carte combos and was told they are not discounted with the Fork, which was not specified on the restaurant page. I ordered a few other things and she told me that it would not be enough food. After I said that it's fine she insisted that I should order more. I told her nicely that I am fine and then she left. When serving the food a little later she asked me again whether I wanted to order more, that was before I had even had a bite and I said no again. When I had finished my food and was perfectly OK with the amount (especially considering that it was not tasty), she came and asked me whether I wanted to order anything else! I told her jus the check and then she gave up. Maybe she wanted to sell more plates or maybe she just cared - either way, a strange and uncomfortable experience. Ambience of the place was abysmal. It is like an underground diner with bright, cold florescent light and cheap plastic decorations. Some of the condiment bottles were very dirty, clearly no one cleaned up the handle or nozzle in a while. As I have said, I was the ONLY table at 7:00 on Friday - completely dead atmosphere. Definitely not recommend.
Mayah Y. • 1 review
29 June 2024
9.5/10The foods was prefect for me.
Sabiah K. • 9 reviews
1 June 2024
10/10
Great service and clean restaurant
Hjggv H. • 1 review
28 May 2024
10/10Amazing food
Ceyda O. • 24 reviews
19 May 2024
8/10Strangely, the branch had a discount offer which was cheaper than The Fork's 30% off so I actually ended up paying more which was annoying. Food quality was good and the restaurant had a nice and simple seating area.
Kurt B. • 2 reviews
19 May 2024
9/10Food is exceptional! Only bad thing is the lack of service you receive as they have a shortage of staff to work dine in.
Neeraj S. • 1 review
26 April 2024
10/10Staff services is soo good & friendly food is so tasty i would suggest to my colleagues too
Tanviya S. • 5 reviews
20 April 2024
3/10Very slow service with average food.
Viktoriia B. • 2 reviews
30 March 2024
5/10
The service was poor, the waitress messed up our order. We ordered one thing, but they brought something else. We reserved through The Fork app expecting a 50% discount, but the waiter didn't inform us that the sushi sets were not eligible for the discount. Left with a disappointing experience from the establishment.
The Sushi Co - Holborn • Owner
i Thank you for contacting us through our feedback channel. I would like to convey on behalf of The Sushi co our sincere apologies for your recent experience. As soon as I reviewed your case it was clear to me that the high level of service we pride ourselves upon had not been achieved and I am sincerely sorry for this. Let me assure you what happened in your case is not typical of The Sushi co level of quality and service. We continue to be committed to providing yourself and all of our customers with the highest levels of service at all times. If you can provide me below details on vikas@thesushico,co,uk , it will help me track the order: Date & Time for Order: Place of Order: Order Details: Contact Email: Thanks
Alice G. • 71 reviews
24 March 2024
10/10On Sunday at 7.30pm it was quiet. Food was traditional Japanese with good quality. Fresh fish (we had tuna and salmon) and ebi katsu warm and tasty. We also tried the seaweed salad (definitely take it if you like them) and miso soup. All good. They don't serve beers/wine but there's a convenience store next door. I assume you can buy them there. Service is polite and quick. Be careful when you order because some dishes sound similar (my bad!).
Ana R. • 6 reviews
21 March 2024
8/10The food was good, as well as the service. they are minimalistic and plates are not available
Carmen H. • 4 reviews
12 March 2024
8/10My friend and I visited after work and had a fabulous time! Service was really great and really friendly - would highly recommend! The portion sizes were great. We will return!
Edwin R. • 1 review
19 March 2024
10/10It was amazing first experience
Phoi-Ti L. • 4 reviews
5 March 2024
9/10
Very pleasantly surprised today. The staff were amazing and looked after us well. They even gave us some freebies! I didn’t have high expectations food wise given that the restaurant is a chain but the dishes turned out to be delicious and well presented. Even better with the discount! I’ll definitely be returning 😊
Neil A. • 17 reviews
14 February 2024
9/10A simple sorta sushi canteen vibe which was perfect for me and my friend. The staff were friendly and attentive and I’d definitely return!!! Very happy :)
Eewei C. • 39 reviews
29 October 2023
2.5/10Place was dingy. Food was plastic. Staff were not attentive at all. Sorry but it was the worst experience I have had in decades. Small portions in cheap takeaway containers even though we dined in.
Tata K. • 32 reviews
28 October 2023
6/10
The food at The Sushi Co. Holborn was okay, wasn't bad but could be better. The food was served quickly but I was overall quite disappointed with the service as staff weren't around at all sometimes and when I went to pay, it took a long time; I didn't think it was fair that I needed to pay service charge for such service. The restroom also didn't have any soap and I needed to ask for some tissue.
Andrea l. • 18 reviews
31 July 2023
6/10The sushi is great, but the rest is quite expensive for the type of food served. Not really happy about the usage of plastic trays for restaurant service, as it is not environment friendly at all. The restaurant was not busy, but the service was quite slow. The waitress was really nice tho. I do not recommend the starters, as they are of the frozen store bought ones.
Marcelle G. • 6 reviews
8 July 2023
7/10The food is great and even better with the discount, but we didn’t like the fact that they use plastic papers to display and to eat, otherwise everything was good.
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