The Trent Lock

The food was good and there was plenty of options. A couple of the mains were sold out already but we did dine at 2pm so I guess that they were sold out really early. Disappointed that despite having a vegan menu that the only option for milk was semi skimmed. Soya or another alternative should definitely be an option for tea and coffee after the meal

The food and service were generally good but the parasols on the tables outside were unstable- one fell because there wasn't a concrete support for it and a gust of wind blew it over. It fell on my husband,narrowly missing our baby's head, who he was holding. This naturally concerned us. It was clear that this had happened before because the wood in the middle of the table was loose from being pulled up before. The parasols need to be fixed in place permanently in order to be safe. I will be making a forrmal complaint about it.

It was very busy. Not enough staff and we waited one hour and a half for our meals which weren’t very good Steak was tough and no steak knife. The chicken was over cooked and dry. Surprised more staff were not put on to cope. Very disappointed as we’ve been before and had nice meals. Didn’t bother with dessert as we did not want to wait again for a long time. I hope you change this kind of situation as it is off putting and people will go elsewhere.

Short of staff the young man who served our table was rushed off his feet.The menu list was less than half available, one had to ask what is on the menu in stead of what was on