Toby Carvery - Willingdon Drove

Gail M. • 1 review

27 December 2023

10/10

We had booked for a family lunch, my partner is disabled and uses a scooter. The staff accommodated us beautifully and we wanted for nothing. Even offered to carry the second plate for me as I collected his meal. A little disappointed that so.e of the desserts were off the menu but it was immediately after Christmas. We will book for our family gatherings again.

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EDWARD B. • 1 review

8 November 2023

9.5/10

Very busy so service for sweet was a little slow, other than that good value for the money.

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Roy B. • 1 review

3 November 2023

4/10

Food was cold because the carver left twice while i was standing there, to get meat this restaurant is badly understaffed long wait for service this is the second time in 2 weeks shame could do better

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Diane C. • 2 reviews

29 October 2023

9.5/10

Meals have improved. Cauliflower cheese had a problem getting out and cheese was just put over the top. Nice to see mashed potatoes on menu especially with people with swallowing difficulties.

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Lesley S. • 1 review

20 October 2023

6/10

We appreciate that there was a shortage of waiting staff but we waited 20 minutes for our drinks after they were ordered. The meal itself was mediocre, the roast potatoes were rock hard, there was no mac and cheese or gravy left and the other vegetables were just lukewarm. The small bowl of rice pudding was well overpriced at £4.99 and didn't taste very nice at all. However our waitress was very pleasant and helpful despite being understaffed .

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Brian W. • 3 reviews

6 October 2023

4.5/10

Took nearly 15 minutes for the beef to come out of the kitchen. Service counter needs to be regularly cleaned as it looked a mess. When we sat down upon entry into the restaurant, again it took what appeared to be ages for the waitress to realise that we were sitting down and waiting to be offered drinks. Eventually we got the attention of a gentleman whom we think was the manager. Same problem each time we come to this restaurant in that the tables are sticky and need not only to be cleaned but to be wiped dry. As a now retired Group H.R. Director of a company running 500 hotels across 13 European countries, it would appear that management controls have a lot to be desired.

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Gill H. • 1 review

20 August 2023

4/10

Food disappointing. Service non existent.

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Ruth B. • 1 review

10 July 2023

10/10

My time at the Toby Carvery was enjoyable. I haven't been there for quite a while & the new layout has been well planned. The background music wasn't too loud & pleasant.

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Kath H. • 1 review

13 June 2023

10/10

We went back to Tobys after a 3yr absent (coronavirus) and wondered if it had changed any, well it hadn't. It was the same lovely place we remembered. Very clean and tidy, food was great and a special shout out to Ashley, he was such a nice man, very engaging and helpful. We all enjoyed ourselves, especially our 90yrs young Aunt ???? Thankyou again Toby

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June F. • 1 review

28 April 2023

5/10

There was obviously a shortage of staff. My meal was not good. The batter was not cooked and cold. The staff looked frazzled, no-one was smiling. It did appear very friendly

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Carol S. • 2 reviews

23 April 2023

7.5/10

My husband book a lunch time meal for 2, the food was good but there were so many people waiting to be served at the carvery counter it was ridiculous, the staff were rushed off their feet trying to do their best, the carvery counter needs to be longer and more staff. I felt really sorry for the staff and considering the fullness of the place I feel they did a very good job, maybe the people who come up with designs and rules need to work it for a day of to.

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Janette R. • 1 review

16 April 2023

10/10

Very enjoyable carvery. Pigs in blankets as a starter were very tasty. Staff were great too

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Jo S. • 1 review

11 April 2023

5.5/10

Booked for a birthday meal. Very busy but no queue at food counter. Lots of uncleared tables cluttered with debris. No Yorkshire puddings and by the time arrived we had eaten our meal. Toilets were extremely unpleasant- all five cubicles in ladies blocked and unusable. We did tell waiter. Waiter was very young and could have been more “on the ball” but did ok. Really love a car very but unsure we would go there again.

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Julie M. • 1 review

9 April 2023

8.5/10

Staff very friendly and efficient. Good range of meat and vegetables so plenty of choice. There was no apple sauce to go with the pork (I did ask ) I like my food piping hot but never find the food here very hot which is why I haven't given an excellent rating.

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Carol S. • 2 reviews

5 April 2023

7.5/10

The food was very tasty and our table was in a very good place. The only thing I would say I was disappointed with was the wait at the carvery counter, the front of house just disappeared not even saying why, I think just a sorry about the wait would of been nice, and maybe a smile from the serving staff, the young man who did most of our service was very good.

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Sally B. • 1 review

2 April 2023

2.5/10

The service was very slow.for the money you pay for carvery there wasn't enough meat ,even if you only had 1 meat option you only got one slice.to many potato options and not enough veg.waited 30 mins for server to take dessert order and waited nearly 30 mins for it to come.a very disappointing experience. Won't be returning anytime soon

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Sandra K. • 1 review

2 April 2023

8/10

Staff lovely, only improvement would be food hotter and meat should be slices, not last bits off the bone.

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Bruno L. • 1 review

28 February 2023

4/10

Restaurant overbooked, long wait, huge queue to the buffet. Had to wait 30 mns to be seated, even though the table was reserved. Chefs nowhere to be found. I went there 3 times and experienced this chaos, twice.

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Chris H. • 1 review

28 February 2023

5/10

We were disappointed with the service we received, my elderly mother in law wanted soup, we were half way through our carveries before she got it! Also the drinks we ordered before we queued at ghe carvery, appeared just before the soup, when we'd got our carveries, we had to wait for gravy, as there was none there! service for our desserts was slow! not what i expect when i take my family out for dinner.

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mark b. • 1 review

24 February 2023

4/10

We hadn't been to the Toby Eastbourne for a few years and were exited to go back today. Unfortunately our excitement was soon quashed as having ordered we looked around the empty tables (15.30) and could see a lot of dirty plates that hadnt been cleared also dirty beer glasses on another table. On the bar where we were met were further dirty plates stacked up in full view of incoming customers. during our 70 minutes in the restaurant none were cleared, and our plates were dumped on the bar with others. A 30 minute wait for pudding no check by staff as to whether our meal was OK, and the staff disappearing out back all the time made for an experience which we will not repeat.

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