Amol K. • 1 review
3 March 2025
2.5/10Friendly service. . Very expensive for what was very ordinary food
Chirag S. • 1 review
15 February 2025
10/10Very good service, attentive staff, clean ambiance, both south and North Indian food was delicious
Baij P. • 39 reviews
12 February 2025
9.5/10+5Great food, had Chennad Prawns, daal, chana masala, poppadums, idli. Service was generally good but asked for water 3 times before we got some. They have alcohol free beers that are not on the drinks menu. Would go again for the food quality plus for 20% off via The Fork app.
Vra by Sarasas • Owner
Thank you. We look forward to seeing you very soon
Judith K. • 63 reviews
11 February 2025
9.5/10With all the restaurant choices in hatch end this deserves to be visited - delicious food and a friendly welcome
babita K. • 1 review
9 February 2025
7.5/10Food and staff were great but there wasn’t enough staff on. Which meant u were waiting longer for service and drinks etc
Mandy S. • 4 reviews
4 February 2025
10/10Love this place food is good so is service
Manju D. • 14 reviews
4 February 2025
9/10Great food. Been here a few times and not disappointed. Service perhaps a bit slow but staff are very friendly and accommodating. Good portions sizes and presentation.
Amee G. • 1 review
24 January 2025
5/10The food was great as always, however there were a few things that we didn't like about the service. Initially they were going to sit us near the window but we prefer sitting inside so requested to be seated inside, and even though the restaurant was empty for the duration of our visit they sat us on the side right in front of the forks and knives shelf which they were sorting out and taking in front of instead of seating us away from their work. Also we ordered starters and mains and when we hadn't even started our starters they brought out mains which then made it really awkward to eat as there was no space on the table to eat comfortably. We felt as though they wanted to rush us out even though the restaurant was empty .
Adeepti D. • 1 review
24 January 2025
2/10Despite booking two days in advance, we were not seated appropriately upon arrival. Furthermore, the seating provided was extremely cold and uncomfortable, ultimately leading us to leave and dine elsewhere.
Jessel P. • 1 review
20 January 2025
7.5/10Excellent food— less than easy to get a hold of staff for service though. Warming ambience
kom S. • 2 reviews
18 January 2025
8.5/10Great food Service not the best - the waiters got dishes mixed up when serving us! Pls be careful.
Antony G. • 2 reviews
11 January 2025
10/10This my first visit and I must say the food was wonderful but the sides where very pricey.
Rishi S. • 1 review
11 January 2025
6/10Great food. Awful service. Loud music that is not in keeping with the type of high end dining experience they are trying to creat
Deepak M. • 1 review
4 January 2025
5/10Great decor and service but food was very poor! No taste and over cooked food. We had lamb chops but hardly any meat on it. No chance of going back any time soon. If you want a good Indian in hatch end then go to social dhaba next door!
Dermot S. • 1 review
22 December 2024
7/10Food was good, but gluten free options not so good, even though they said they were available on the menu
Karen S. • 1 review
20 December 2024
4.5/10The service was awful. We were sat at our table for an hour before drinks arrived. The food came up at different times so some people were finished when others starting. Some dishes didn’t arrive. The staff were inexperienced and not interested. Would not return.
Jessel R. • 2 reviews
19 December 2024
7/10The food was on the sweet side but very well presented. Ambience was loud but heating fan very generous, perhaps too hot!
Rakhee J. • 2 reviews
13 December 2024
3.5/10Food wasn't great at all but the restaurant is beautiful. We did complain but this fell on deaf ears. Really disappointed as the decor is amazing. Could be a fantastic restaurant if the food was better.
Raj B. • 1 review
23 November 2024
5/10The dosas were great but the service was slow and disorganised. And the starters were varied between good (Soya chaap) and way too spicy! (devilled mutton)
Shilpa P. • 22 reviews
19 November 2024
9/10Food was delicious, service a little slow but will definitely go back to try more dishes.
Payal J. • 4 reviews
8 November 2024
10/10Food, atmosphere
Shameer S. • 1 review
2 November 2024
9/10The food was very different and really good.
Sarmad Z. • 2 reviews
1 November 2024
6.5/10The food was good and staff were responsive when approached. Drinks menu was great and tasty drinks. Service needs refining for a restaurant on Hatchend high street as some orders were taken wrong and the bill subsequently was not amended.
Sangeeta V. • 1 review
27 October 2024
10/10Excellent service
Elizabeth L. • 1 review
12 October 2024
8.5/10This is the second time at this restaurant, the first time was excellent , this time the service wasn’t as good although the food was very good. We had to wait a while to be served, the waitress couldn’t hear anything we were ordering and kept asking us what it was , our drinks never came out together in fact i had to keep asking where the other drink was and the wait for food was too long. I’m hoping this was just a blip as the restaurant was busy when we arrived
Mona S. • 1 review
10 October 2024
9/10Extremely accommodating staff when I needed a less spicy dish. friendly, helpful staff. Excellent ambience. beautiful decor. Huge variety menu. definitely recommend
Andrew F. • 1 review
5 October 2024
9.5/10The restaurant looks amazing and the food was delicious 100% will be recommending and returning myself.
Parin S. • 1 review
2 October 2024
8/10Dosa was good. Mogo was dry. Idli was good but sambar was not warm. Chicken curry and paratha were good.
Isabelle C. • 1 review
20 September 2024
10/10All staff were lovely. Food was amazing!
Vvridhi S. • 1 review
1 September 2024
10/10The staff was great and cheerful. The food was amazing especially the DalBukhara and Amritsari Chaap. It was a wonderful experience and I look forward to my next visit.
Manni P. • 1 review
28 August 2024
7.5/10This was my second visit within a week and that’s because the food is superb. When we were there on Friday, it seemed that they weren’t expecting it to be that busy, so felt that the service wasn’t great. But last night the service was better except they still forgot to give the chatney unless asked. I would recommend them to get better napkins and cutlery, as their rates are of a expensive restaurant.
Bhairavi P. • 2 reviews
20 August 2024
7/10Good food. Service is slow.
Varsha N. • 1 review
23 August 2024
5/10The service was so poor! After we were seated, no one came to our table to take our order for over 30 mins. We kept seeking the attention of the staff for drinks but they were too busy or frazzled by the confusion. The manager was disorganised and not going around the tables to check if everything was in order. The table next door, elderly couple, got their starters served after over 30 mins wait but without cutlery…they had to wait another 10-15 mins to get someone’s attention to get the cutlery. Later when they kept asking for the main meal, the staff got their final bill instead! We needed up eating each other’s food as they were all coming in instalments! To top it off, we were charged service charge for this pathetic service. We were too pissed off to even challenge this service charge! Thr least they could’ve done is not charge service! Never coming back here and this was told to the staff but their response was the restaurant was opened 2 months back! And how does that matter…
Shilpa P. • 22 reviews
21 August 2024
9/10First visit to Sarasas in Hatch End, pleasantly surprised. Lovely decor, delicious food, service was a little slow but it didn’t ruin the evening. We ordered the Chicken 65, an absolute must, the dry chilli paneer, nice but way too spicy and the chicken kottu roti which was amazing. Will definitely be going back to try more dishes.
Sheetal R. • 2 reviews
16 August 2024
10/10Rava dosa was cooked perfectly
Deepak P. • 4 reviews
27 July 2024
10/10Great ambience, music snd serene atmosphere. Food amazing - each dish with individual flavours and fantastic vast menu. Service was amazing too.
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