Reviews - Westcliff Bar & Grill
Reviews
9of 10
Ratings and reviews can only be left by guests who have booked with TheFork.
John H. • 1 review
3 March 2025
10/10Attentive server Quiet venue Excellent food
Peter W. • 12 reviews
27 February 2025
10/10the staff are so friendly
Peter W. • 12 reviews
24 February 2025
10/10the staff are friendly
maria L. • 1 review
17 February 2025
10/10Brilliant service and delicious food, we had such a lovely time, thank you
Leanne B. • 2 reviews
25 January 2025
9/10Great selection for breakfast and lots of Gluten free options. Lovely staff very helpful. Thai red curry wasn't nice though but apart from that all great
Peter T. • 1 review
19 January 2025
10/10Fantastic food in a nice relaxing atmosphere.
Michelle W. • 1 review
13 January 2025
5.5/10The nourish bowl wasn't very nice. Basically a bowl of boiled tasteless rice with a few beans and slices of reddish. Very poor and nothing nourishing about it at all. Service started off well. After dinner plates were cleared and we said no thanks to dessert we were left. No offer of coffee, no bill nothing. Very poor.
Adrian P. • 1 review
11 January 2025
6.5/10Food was good but service very slow
David F. • 1 review
30 December 2024
10/10We were staying at the hotel so this restaurant was most convenient. Service was attentive. Food choice was good with a reasonable range of gluten free options. Food quality was also good,with ample portions.
Laura J. • 2 reviews
21 December 2024
7/10Service appalling hotel & restaurant. A shame as the food was excellent. How dare you come to our restaurant when we have a function on. My mobile had 2 missed calls then they rang the room to say come now for dinner at 6 or at 9 because we have a big party at the time you booked it for 730 (last week), appalling. We regularly have weekends away & this is a first . Rude Miserable waiter and only one other table in the restaurant eating , the food came much faster than expected hot and delicious as did the other table of 8 people. Very disappointed
Chloe S. • 1 review
8 December 2024
10/10The restaurant is very modern but decorated nicely ☺️ the staff were friendly and professional. The restaurant was clean and comfortable. The food was delicious and the portions were big. We enjoyed our meals both nights of our trip ☺️
David William K. • 2 reviews
3 December 2024
10/10All very good !! Service excellent especially happy hour 👍. Keep it going
Deb S. • 1 review
13 November 2024
8.5/10The food was really nice but the same meal was different from day to another. The tuna salad needed more sauce as it was dry
Rachael B. • 1 review
16 November 2024
4/10Staff were friendly and attentive but the food was awful. Both our starters were cold. My husband had the mussels. They were the smallest mussels we've ever seen! And a tiny portion too. Mains were salmon and a cod loin both which were overcooked. I had a voucher for the meal but the prices you charge for the food is criminal. Would not reccomend nor return.
Donna B. • 1 review
15 November 2024
9/10Live music in the bar was an unexpected suprise. Food very good and staff very friendly and helpful.
Ann B. • 2 reviews
10 November 2024
6/10The service was very good. The food was average and not very hot. There were only ourselves and one other coupe making it lacking in atmosphere.
Spencer R. • 1 review
3 November 2024
10/10Sunday Lunch very tasty
Jacqueline S. • 1 review
24 October 2024
2/10We didn't go to the Grill, reservation was cancelled so I cannot comment.
Penny M. • 2 reviews
27 October 2024
6.5/10Food was lovely as usual but unfortunately the staff except for one lady did not have a clue. Training definitely needed on how to keep an eye on what is happening so customers are not left waiting for service or food
Claire O. • 1 review
26 October 2024
10/10Great service & food
Stewart B. • 1 review
26 October 2024
9/10Food was excellent - really enjoyed.
Beata K. • 2 reviews
19 October 2024
10/10The absolutely delicious food. We had the crispest fish and chips ever and the tiramisu looked like a work of art and tasted wonderful.
John A. • 1 review
13 October 2024
8/10Starter choice was really basic and the prawn cocktail was just a simple julienne of lettuce with a few prawns and some cocktail sauce. No real flavours. The pate was fine and tasty but you only got two little toasted pieces of bread to go with it. A few fingers of toast with some butter on the side would have been nice. The other starters (not sampled) were non descript. No bread rolls offered on the table. The roast beef main course on the other hand was a delight. Tender slices of roast beef (slightly rare as requested), nice selection of vegetables and a great Yorkshire pudding....all delicious! An acceptable bottle of red wine but just poured into our glasses without having the opportunity to taste it beforehand. Get the starters sorted and we will be back! The service by we presume the supervisor/waitress was very good she was very attentive and efficient!
James L. • 1 review
13 October 2024
8/10Despite going for a traditional Sunday lunch of roast beef and roast potatoes etc, I found that not only were the roast potatoes flavoured with garlic, but so was the gravy. I am allergic to garlic and so I would have had to settle for ordinary potatoes specially cooked, but dry roast beef without any gravy. Had to settle for fish and chips. Not really the expected Sunday roast. Quite disappointing.
Westcliff Bar & Grill • Owner
Thank you James for leaving us a review. I apologies we were not able to cater for you on this occasion as our potatoes and gravy were cooked with garlic and the alterative was offered which I understand you declined. We are pleased you enjoyed the service and ambience, sorry you did not get to tyre our roast, they have been super popular however we hope to welcome you back for a garlic free Sunday roast. Please email me at reception@bournemouthwestcliffhotel.co.uk, We can ensure chef will have your allergens information beforehand and prepare a suitable roast for you. Kind regards Bournemouth Westcliff Hotel
Sam L. • 1 review
10 October 2024
10/10+2Waiter was very good as he was on his own, attentive and polite.
Westcliff Bar & Grill • Owner
Thank you Sam for an amazing review. I will pass on the comments to my colleague . We hope to welcome you back soon.
Rebecca M. • 1 review
8 October 2024
4/10The service was so slow took 2and half hours to get a 3 course meal served
Westcliff Bar & Grill • Owner
Thank you for your review, I apologies the service was slow on this occasion. This is unusual for us, as we pride ourselves on good quality food, and great service and ambience. I hope you will return in the future.
Helen P. • 1 review
3 October 2024
9/10The quality and selection of dishes on the menu were brilliant
Westcliff Bar & Grill • Owner
Thank you for your review Helen, We are delighted you enjoyed our menu and dishes. We hope to welcome you back soon
Michael H. • 1 review
2 October 2024
9/10Had a lovely meal here, My wife has Celiacs disease, so absolutely no gluten. We were made to feel comfortable about the menu choices that we made and the food was delicious.
Geoff W. • 2 reviews
29 September 2024
8/10I good place to eat with good food but the whole hotel, including the restaurant was too cold
Beata K. • 2 reviews
21 September 2024
10/10Lovely food and attentive, knowledgeable staff. Really enjoyed our dinner.
Michael B. • 1 review
11 September 2024
10/10The head waiter was very efficient and pleasant. The food was nice and hot and we got 4 glasses of fizz for our anniversary. Had a really lovely evening. Could not ask for more. Friends joined us too and they were equally impressed. Elaine and Michael Boulter 🤗🤗
Brenda S. • 1 review
11 September 2024
9.5/10Really good service, excellent food choice and well cooked food
Sheena C. • 3 reviews
6 September 2024
10/10Everyone in our party including the vegan was happy with their menu choices. Good for mixed age group diners.
Derek W. • 6 reviews
21 August 2024
7.5/10Good service and good but not exceptional food.
Derek W. • 6 reviews
22 August 2024
9.5/10Excellent food and service. The portions were very good.
Anne k. • 2 reviews
22 August 2024
8.5/10The Resturant and Bar supervisor, GABI, made the visit a pleasure. She really looked after everyone well and spoilt me by looking after my wine for me and making sure everything was good. Very efficient dining and tasty food.
Derek W. • 6 reviews
19 August 2024
8/10Waiter service was excellent - friendly, attentive and efficient. The food was very good, starters mains and dessert.
Westcliff Bar & Grill • Owner
Thank you for your comments Derek. We are delighted you enjoyed your meal and received excellent service. I will pass this on to the team. We look forward to seeing you again in the future. Kind regards Sam
Amanda E. • 1 review
16 August 2024
6.5/10- Decor, ambience was OK. Service was good except some meals were delayed so I had almost finished my meal before some of our group had started. Food was quite good though portion size for salmon meal was far too small, left me still hungry. Not sure I would go back there.
Westcliff Bar & Grill • Owner
Thank you for your feedback Amanda, We take all feedback constructively and aim to improve what we may not get right. Feedback such as your is valuable to us. I apologise for the delay in serving the table and your comments regarding the salmon dish portion have been passed on to our head chef. I do hope you decide to visit us again, as we always get great comment on our food and service. Kind regards sam
Gary W. • 1 review
22 July 2024
10/10Brilliant food and great service. Only downfall was that I asked for no rocket on each course and had it on my plate
Westcliff Bar & Grill • Owner
Thank you Gary for such a fantastic review. We are delighted you enjoyers the food and service, however I do apologise for the oversight and rocket served with each course. We hope to see you again in the future Kind regards Sam
Paul R. • 1 review
11 July 2024
9/10My ribeye steak was excellent, not one piece of inedible fat and very tender. The catch of the day, haddock was very good too. Friendly staff...
Westcliff Bar & Grill • Owner
Thank you for your feedback Paul. We are delighted you enjoyed your meal. We look forward to welcoming you back in the future Kind regards Sam
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